Guests
All properties in Birmingham, England, United Kingdom

Malmaison Birmingham

4-star hotel with restaurant, near The Mailbox

  • Free WiFi
From
£71

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  • Nirvana Signature Suite - Guest Room
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  • Nirvana Signature Suite - Guest Room
Nirvana Signature Suite - Guest Room. Image 1 of 97.
1 / 97Nirvana Signature Suite - Guest Room
1 Wharfside, Birmingham, B1 2JR, England, United Kingdom
8.6.Fabulous.
  • Great location. Lovely room. Be aware of additional government emissions charges £8 a…

    Jul 22, 2021

  • Room was excellent, facilities great. Ideal place to stay for a night out in Birmingham.

    Jul 21, 2021

See all 949 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
Dining options
Easy parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 193 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness centre
  • Spa services

What’s around

  • In Birmingham City Centre
  • The Mailbox - 4-minute walk
  • Broad Street - 8-minute walk
  • Bullring Shopping Centre - 10-minute walk
  • Arena Birmingham - 14-minute walk
  • Victoria Square - 4-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Standard Twin Room
  • Club Deluxe Double Room
  • Club Deluxe Double Double Room
  • Club Double Room
  • Junior Suite
  • Suite
  • Nirvana Signature Suite
  • Havana Signature Suite

Location

1 Wharfside, Birmingham, B1 2JR, England, United Kingdom
  • In Birmingham City Centre
  • The Mailbox - 4-minute walk
  • Broad Street - 8-minute walk

What’s around

Landmarks

  • In Birmingham City Centre
  • The Mailbox - 4-minute walk
  • Broad Street - 8-minute walk
  • Bullring Shopping Centre - 10-minute walk
  • Arena Birmingham - 14-minute walk
  • Victoria Square - 4-minute walk
  • Birmingham Town Hall - 5-minute walk
  • International Convention Centre (ICC) - 7-minute walk
  • Symphony Hall - 8-minute walk
  • The Arcadian - 8-minute walk
  • Birmingham Hippodrome - 8-minute walk

Getting around

  • Birmingham Airport (BHX) 26-min drive
  • Coventry (CVT) 33-min drive
  • Birmingham (QQN-New Street Train Station) 6-min walk
  • Birmingham New Street Station 8-min walk
  • Birmingham Snow Hill Station 10-min walk

At a glance

Hotel size

  • This hotel has 193 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hours off-site parking within 0.3 mi (GBP 16.80 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Spa services on site

Working away

  • Conference space
  • Conference space size (feet) - 3034
  • Conference space size (meters) - 282

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Lift

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

The Brasserie – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Malbar – This cocktail bar only serves lunch.

Small print

Also known as

  • Malmaison Birmingham Hotel
  • Malmaison Birmingham Hotel
  • Malmaison Birmingham Birmingham
  • Malmaison Birmingham Hotel Birmingham
  • Malmaison Birmingham
  • Malmaison
  • Malmaison Birmingham Hotel Birmingham
  • Malmaison Hotel Birmingham
  • Birmingham Malmaison Hotel
  • Malmaison Birmingham Hotel
  • Malmaison Birmingham Birmingham
  • Malmaison Birmingham Hotel Birmingham

Optional extras

Parking is available off site and costs GBP 16.80 per day (0.3 mi away; open 24 hours)

Full breakfast is offered for an extra charge of GBP 18 for adults and GBP 9 for children (approximately)

Pets are allowed for an extra charge of GBP 20 per pet, per night

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Malmaison Birmingham does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is 11:00 AM.
  • Yes, The Brasserie offers local cuisine. Nearby restaurants include Estilo (3-min walk), Côte Brasserie (4-min walk) and The Victoria (4-min walk).
  • Malmaison Birmingham has a fitness centre and spa services.
8.6.Fabulous.
  • 10.0.Exceptional

    Very central hotel, the staff were lovely

    Jeremy, 1 night business trip, Jul 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great central location

    Great central location and though parking is paid at c. £17, its spacious and convenient. Nice breakfast, good sized rooms.

    Jonathan, 1 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent!

    Stayed for my husbands birthday. No complaints wonderful service wonderful staff wonderful room and a good nights sleep! Cannot recommend this place enough! We will be back!

    1 night trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Parking

    Although there is a car park located next to the hotel, it is not included in your stay. You have to pay that as an additional charge per day you stay. Parking should be included in any stay

    Umar, 1 night trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Birmingham weekend stay

    On arrival the reception was poor. No information given, just handed the room key by a member of staff. Lighting in the room was very poor. Only one bedside lamp. Dim light bulbs. Shower leaked all over bathroom floor. Very slow drainage when in the shower. Reception staff when we left we’re much more helpful and attentive. Lovely bar. Great location. Overall disappointing for the money we paid. We were expecting a little bit of luxury.

    2 night trip with friends, Jul 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Shopping visit to Birmingham

    Abid, 2 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice hotel, would stay again

    When checking in I asked if there was any face masks as I had dropped mine when carrying my bags from the car and the rely was a point blank no. I would have thought the hotel would have face masks for customers ? I stayed in room 514 for two nights and the room was great, but there was no plug for the bathroom sink. Breakfast was great and the staff were amazing complete credit to the hotel

    Nicky, 2 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    One night Stay

    Nice clean comfortable hotel close to centre of town . hotel not much to look at from the outside and no real views from the windows . But inside was nice - standard double room was large and bed comfy. Breakfast was excellent

    David, 1 night family trip, Jun 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice clean hotel with very friendly & helpful staff

    Nicholas, 1 night business trip, Jun 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Mainly very good at Malmaison

    Nice stay at Malmaison. The hotel is getting a little tired. and certainly the bathrooms need some attention, but generally the state of the hotel is good. The breakfast was excellent, the check in a little slow. The Bar Manager (Hungarian man called Laslo) was outstanding in terms of his service and friendliness. Good location and overall a 4out of 5

    Thomas, 1 night trip, Jun 26, 2021

    Verified Hotels.com guest review

See all 949 reviews