The deluxe room we were given was nice but upon entering there was a strong cigarette smell and we knew if we stayed in there we would come out stinking also we didn't want to be blamed!, so we went back to reception and the lovely lady behind the counter sorted us a new room. The only room they had available was the adapted room which meant instead of a luxury bathroom with a bath we had a plain white wet room, it was quite dusty and the tv was a lot smaller. It wasn't the ladies fault and she did her best, also giving us a drinks voucher but we were quite gutted. They don't do room service but they let us order at the bar and take it back to our room, they were great with my gluten free food and it was all nice except the pizza, it was a bit of a weird one with barely any cheese. The swimming pool was nice, although all the showers surrounding the pool ran cold, the sauna and steam room were fine but the jacuzzi was very small and wasn't powerful. The breakfast was ok, not great quality meat and ants over cereal but I was happy with the gluten free options. All the staff we encountered were really nice, helpful and approachable but because of the facilities, cleanliness and food I wouldn't stay here again.