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All properties in Lake Buena Vista, Florida, United States of America
1 room, 2 adults

Hilton Orlando Buena Vista Palace - Disney Springs® Area

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Supervised childcare/activities
  • Theme park(s) nearby
  • Fridge
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830, United States of America

4-star resort with 2 outdoor pools, connected to a shopping centre, near Disney Springs®
  • Great for families

    Good to know

    • Children's pool
    • Supervised childcare/activities
    • Theme park(s) nearby
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Pool
Great pool
Location
Great location
Wellness Area
Sufficient wellness & sports facilities
Cleanliness
Could use a good cleaning

Hilton Orlando Buena Vista Palace - Disney Springs® Area

from £107
  • Presidential Suite, 1 Bedroom
  • Room, 1 King Bed, Resort View
  • Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)
  • Room, 1 King Bed (Disney Springs View)
  • Room, 1 King Bed (Fireworks View)
  • Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)
  • Suite, 1 Bedroom
  • Deluxe Suite, 2 Bedrooms, Tower
  • Room, 2 Queen Beds, Resort View
  • Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)
  • Room, 2 Queen Beds (Disney Springs View)
  • Room, 2 Queen Beds (Fireworks View)
  • Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Tower
  • Suite, 1 Single Bed, Tower (Parlor)
  • Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
  • Room, 2 Queen Beds (Roll-in Shower)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 1 King Bed (Island)
  • Room, 2 Queen Beds, Pool View
  • Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)
  • Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)
  • Penthouse, 1 Bedroom, Pool View
  • Suite, 1 Bedroom, Pool View (Island)
  • Suite, 1 Bedroom (1 KING BED AND PARLOR)
  • Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)
  • Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)
  • Suite, 1 Bedroom

What’s around Hilton Orlando Buena Vista Palace - Disney Springs® Area

Landmarks

  • Disney Springs® - 22-min walk
  • Disney's Typhoon Lagoon Water Park - 24-min walk
  • Orlando Vineland Premium Outlets - 2.9 mi / 4.7 km
  • Epcot® - 4.6 mi / 7.4 km
  • Disney's Hollywood Studios® - 5.1 mi / 8.2 km
  • SeaWorld® Orlando - 6.2 mi / 10 km
  • Disney's Blizzard Beach Water Park - 7.4 mi / 11.9 km
  • Walt Disney World® - 8.4 mi / 13.5 km

Getting around

  • Orlando, FL (MCO-Orlando Intl.) 24-min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) 22-min drive
  • Orlando Station 21-min drive
  • Kissimmee Station 27-min drive
  • Winter Park Station 28-min drive

At a glance

Key facts

Hotel size

  • This hotel has 1,011 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Lazy river
  • Health club
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business centre
  • Number of meeting rooms - 8
  • Conference centre
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1983
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

LETTERPRESS – Overlooking the pool, this family restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.

SHADES – This poolside family restaurant specialises in American cuisine and serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

CITRUS 28 – This café serves breakfast, lunch and light fare. A children's menu is available. Open daily.

SUNNIES – Overlooking the pool, this lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.

In-Room Dining – This restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Hilton Orlando Buena Vista Palace - Disney Springs® Area’s small print

Also known as

  • Buena Vista Palace Hotel Lake Buena Vista
  • Buena Vista Palace Lake Buena Vista
  • Buena Vista Palace Resort Lake Buena Vista
  • Hilton Orlando Palace Disney Springs Area Hotel
  • Hilton Orlando Buena Vista Palace - Disney Springs® Area Resort
  • Hilton Orlando Palace Disney Springs Area
  • Buena Vista Palace Lake Buena Vista
  • Buena Vista Palace Resort Lake Buena Vista
  • Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
  • Hilton Orlando Palace Hotel
  • Hilton Orlando Buena Vista Palace - Disney Springs® Area Resort
  • Palace Buena Vista
  • Palace Buena Vista Hotel
  • Buena Vista Palace Hotel Lake Buena Vista

Policies

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests can rest easy knowing that there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for breakfast and lunch.

    The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 35 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Fitness centre access
    • Shuttle service
    • Internet access (may be limited)
    • In-room safe
    • In-room coffee
    • Housekeeping
    • Additional inclusions

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Self-parking costs USD 22 per day with in/out privileges

    Valet parking costs USD 30 per day with in/out privileges

    Breakfast costs between USD 20 and USD 35 per person (approximately)

    WiFi is available in guestrooms for USD 14.95

    WiFi is available in public areas for USD 14.95 (rates may vary)

    Wired Internet access is available in guestrooms for USD 14.95 (rates may vary)

    Wired Internet access is available in public areas for USD 14.95 (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Orlando Buena Vista Palace - Disney Springs® Area

    • Is there a pool at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Are pets allowed at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
      Yes. Self-parking costs USD 22 per day. Valet parking costs USD 30 per day.
    • What are the check-in and check-out times at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
      You can check in from 4:00 PM to midnight. Check-out time is 11:00 AM.
    • What is there to do near Hilton Orlando Buena Vista Palace - Disney Springs® Area?
      Recommended spots to visit include Disney Springs® (1.1 mi) and Disney's Typhoon Lagoon Water Park (1.2 mi), along with Orlando Vineland Premium Outlets (2.9 mi) and Epcot® (4.6 mi).
    • Are there restaurants at or near Hilton Orlando Buena Vista Palace - Disney Springs® Area?
      Yes, there are 5 on-site restaurants. Nearby restaurants include Wolfgang Puck Express (7-min walk), Rainforest Cafe (7-min walk) and Lava Lounge (8-min walk).

    Recent reviews

    Good 7.8 From 1,888 reviews

    Good 6.0
    Disappointed
    For such a large chain I am disappointed no room cleaning put in a connecting room which was so noisy crazy drunk people arounf and in the pool
    Karen, gb2 night romance trip
    Good 6.0
    A busy convention hotel
    It is very important that customers understand that this hotel is a huge convention hotel with many hotel rooms being used for convention guests. I booked and paid for a resort view room requesting a room on a high floor. Previously we have stayed in the tower with lovely resort views and I was expecting the same again . The first room I was offered was in an annexe on the ground floor. I pointed out the room that I had booked and although I know that requests are not guaranteed, a ground floor room was not exactly a room on a high floor. I was informed that the hotel was full due to a convention taking place and no other rooms were available. After some time a room slightly higher than the ground floor but still in the annexe was found which we had to accept as there was nothing else available. The resort view turned out to be a car park and a dirt track which the staff used quite regularly to wheel away the full trash cans. On the first day we were out from very early morning until late afternoon and when we returned the room had not been cleaned. By the time we returned we needed the room so our room was not cleaned on this day at all. The pool was amazing but it was always really busy and there were no sun beds available on the day we wanted to sit out. The location of the hotel which is just across the road from Disney Springs and the fact that the rooms have a balcony (a rare treat in this area) really are the only reasons why we would stay here again.
    Janice, gb7 night romance trip
    Very good 8.0
    It's ok for Disney Springs
    A basic but functional hilton but good option for being within walking distance of disney springs. Main issue is the disorganised valet parking which can take you 20 mins or more to get your car and arriving you rarely park straight up but have to que for other cars to load or be moved
    Miss th, gb2 night romance trip
    Exceptional 10.0
    Great spot for families and couples!
    Great resort! Awesome pool and lazy river.
    Donny, us2 night trip
    Fair 4.0
    Far from a palace
    We were told we would owe $175 upon check in for incidentals, instead, we were charged $375 which we weren’t expecting. They also couldn’t explain why the change and blamed hotels.com for the error. Since we had our money tied up there, we just ate there and charged it to our room. On the third day they charged another $150, now having $500 of our money tied up! To this they said the $375 was only for if we ate in our room, not their restaurants!!!! Never heard of anything so stupid! They put a hardship on our budget for absolutely nothing! We wouldn’t have even eaten there had they not said we had $375 for hotel charges. Additionally, our bath tub was clogged up, had to get that fixed, tv sound didn’t work, and the heater didn’t turn on. VERY disappointed and will not return. Don’t recommend, especially for families on a budget.
    Michelle, us5 night family trip
    Fair 4.0
    Disappointing Hotel Stay
    When we checked in, we were told our requested room type was unavailable, but after declining a king suite, we got the room we requested. The hotel needs to be updated and needs to be deep cleaned as well. The beds and pillows were uncomfortable, and the towels were thin and well worn. You could hear the people in the room next door opening and closing the dresser drawers as well as the bathroom/hotel room doors. You could also hear the people in the hallway having conversations in the morning. We went downstairs to the quick service cafe, and they were out of the menu items that we wanted, and they were way over priced. We were only there for about 10 hours and were required to pay the resort fee. I did not that was part of the cost, but I also thought the resort fee and parking fee would mean that the hotel would have been maintained better. Overall, the service was not good, the hotel needs to be cleaned and updated, and the bed and pillows were uncomfortable. We will not stay there again.
    Bridget, us1 night family trip
    Very good 8.0
    Beware
    Look out for the hidden fees, deposit.
    us3 night family trip
    Fair 4.0
    Half hour standing in line to check in. Hotel had two employees checking guests in and said they had a full hotel with no open rooms. Valet stated to call ahead 5 minutes before coming to retrieve vehicle. Vehicle took over 20 minutes to receive after calling 10 minutes prior to leaving room.
    Logan, us1 night family trip
    Very good 8.0
    Great location, nice hotel
    Hotel was really nice. Outstanding location, nice sized room, really cool to have a balcony. Pool was comparable to other resorts, on site dining was not as good as others, but across the street from Disney Springs so we just went there which was great!
    us1 night trip
    Very good 8.0
    Nice but Pricey
    This hotel was a wonderful hotel. It's in a great location; close to the parks and right across the street from Disney Springs. The staff was extrememly sweet as well. My only complaint are the fact that not only did i pay $30 something resort fee which i was fine with but i had to pay $30 for me to have a parking spot in which it wasn't close and we parked it ourselves. I wasnt aware of this fee. We only stayed one night but i can imagine the expense of staying there for a multiple night stay. Tacking on $60 a night onto a price thats already steep for many people now a days is a bit much.
    us1 night trip

    Hilton Orlando Buena Vista Palace - Disney Springs® Area

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