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Hotel Kansas City, in The Unbound Collection by Hyatt

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Room, 2 Queen Beds | In-room safe, laptop workspace, iron/ironing board, free WiFi
Room, 1 King Bed, Corner | In-room safe, laptop workspace, iron/ironing board, free WiFi
Room, 2 Queen Beds | In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi

Overview of Hotel Kansas City, in The Unbound Collection by Hyatt

Hotel Kansas City, in The Unbound Collection by Hyatt

4.0 star property
4-star hotel with bar/lounge, near T-Mobile Center

9.2/10 Superb

268 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is £157
Price available on 18/12/2022
Map
1228 BALTIMORE AVE, Kansas City, MO, 64105
Main amenities
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Porter/bellhop
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Coffee/tea maker
  • Lift
  • Bath or shower

Room options

About this area

What's nearby

  • In Downtown Kansas City
  • T-Mobile Center - 7 min walk
  • Kansas City Convention Center - 1 min drive
  • Crown Center - 6 min drive
  • University of Kansas Medical Center - 7 min drive
  • Nelson-Atkins Museum of Art - 13 min drive
  • Kauffman Stadium - 16 min drive
  • Kansas City Zoo - 16 min drive
  • Arrowhead Stadium - 16 min drive
  • Worlds of Fun - 19 min drive

Getting around

  • Kansas City International Airport (MCI) - 23 min drive
  • Kansas City Union Station - 21 min walk
  • Independence Station - 21 min drive
  • Lee's Summit Station - 27 min drive

Restaurants

  • Drunken Fish - 3 min walk
  • BRGR Kitchen + Bar - 4 min walk
  • Johnny's Tavern - 4 min walk
  • Gordon Biersch - Kansas City - 4 min walk
  • 801 Chophouse - 4 min walk

About this property

Hotel Kansas City, in The Unbound Collection by Hyatt

Hotel Kansas City, in The Unbound Collection by Hyatt offers a great location, putting you within a short 10-minute walk of T-Mobile Center. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 35 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–1:00 PM
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1920
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 15 for adults and USD 15 for children (approximately)

Parking

  • Valet parking costs USD 35 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Kansas City
Hotel Kansas City THE Unbound Collection
Hotel Kansas City in The Unbound Collection by Hyatt
Hotel Kansas City, in The Unbound Collection by Hyatt Hotel

Frequently asked questions

Does Hotel Kansas City, in The Unbound Collection by Hyatt offer free cancellation for a full refund?
Yes, Hotel Kansas City, in The Unbound Collection by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Kansas City, in The Unbound Collection by Hyatt?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel Kansas City, in The Unbound Collection by Hyatt on 18 Dec 2022 start from £157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Kansas City, in The Unbound Collection by Hyatt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Kansas City, in The Unbound Collection by Hyatt?
Yes, pets stay free.
Is parking offered on site at Hotel Kansas City, in The Unbound Collection by Hyatt?
Yes. Valet parking costs USD 35 per day.
What are the check-in and check-out times at Hotel Kansas City, in The Unbound Collection by Hyatt?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Kansas City, in The Unbound Collection by Hyatt?
No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (5-min drive) and Argosy Casino (15-min drive) are both nearby.
What is there to do at Hotel Kansas City, in The Unbound Collection by Hyatt and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hotel Kansas City, in The Unbound Collection by Hyatt?
Yes. Nearby restaurants include Drunken Fish (3-min walk), BRGR Kitchen + Bar (4-min walk) and Johnny's Tavern (4-min walk).
What's the area around Hotel Kansas City, in The Unbound Collection by Hyatt like?
Hotel Kansas City, in The Unbound Collection by Hyatt is a short 7-minute walk from T-Mobile Center and 3 minutes' walk from Kansas City Convention Center.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Beautiful but very poor service
From the beginning the service was terrible. The valet guys seemed to be hanging out together in one group and by the time we were able to pull up with our car they disappeared,10 minutes later two of them came out to ask if we need help - of course we do, we’re standing here waiting with our luggage! There was no complementary water in the room, ended up having to purchase two bottles from the mini bar and the next day asked for some from the front desk. And no glassware in the room, had to ask the front desk for these as well. The sheets on the bed were stained and the bed was poorly made (fitted sheet had to be tucked in constantly). Our room was not cleaned the next day so we asked if we could at least get towels and wash cloths - never received them. The coffee at the coffee shop was old and very bitter - couldn’t even drink it! The bartender at the bar was very slow seemed like he didn’t know what he was doing but he was very friendly. The staff at the front desk were slow and rude. Wanted to purchase a couple bottles of the KC bourbon advertised in the room. A young woman was helping us and someone who appeared to be a manager had to help her a bit and she seemed put out. She asked us to step aside so she could help the next person when there’s clearly plenty of room and 2 computers on this very large counter to help others. I thought this was a very beautiful and tastefully decorated hotel, too bad the service was not up to par.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Everything was wonderful, the staff was very friendly and they really catered to their guest,the hotel was very clean and that was an A plus
Erik, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chase, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Maybe it was just a bad day!
The hotel had an issue with housekeeping and our room wasn’t ready at check in, which I understand things happen, but we asked when they thought it would be ready and we came back about 2 hours after the time they gave us and it still wasn’t ready. When we finally got our room it wasn’t the correct type and when I was changing for the night a housekeeper walked right in without knocking. The property itself seemed lovely and the location is excellent, however next time we are in KC we’ll likely look elsewhere.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Benjamin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eliza, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

We waited four hours for our room. Staff were not communicative and not helpful. We had to keep checking in with them. It ruined our evening to be honest. I wrote to the hotel and have not heard back from them
Jason, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jami, 2-night trip
Verified Hotels.com guest review