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1 room, 2 adults

Crowne Plaza Chester

4-star4 stars
Great for familiesThis property has good facilities for families.
Trinity Street, Chester, England, CH1 2BD, United Kingdom

4-star hotel with spa, near Chester Cathedral
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,074 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast

Crowne Plaza Chester

from £79
  • Standard Room, Non Smoking
  • Deluxe Room, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking (Club executive - 2 sofa chairs)
  • Room, 1 Double Bed, Non Smoking (with Sofa chair)
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

What’s around Crowne Plaza Chester

Top spots nearby

Recommended by this property

  • Chester Cathedral (3-minute walk)
  • Grosvenor Museum (5-minute walk)
  • Roman Amphitheatre (6-minute walk)

Getting around

  • Liverpool (LPL-John Lennon) - 31 min drive
  • Manchester (MAN) - 37 min drive
  • Chester Station - 17 min walk
  • Bache Station - 27 min walk
  • Capenhurst Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 10269
  • Conference space size (meters) - 954
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1989
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Crowne Spa Chester has 3 treatment rooms. Services include facials, body treatments and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Stables Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Crowne Plaza Chester’s small print

Also known as

  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester
  • Crowne Plaza
  • Chester Crowne Plaza
  • Crowne Plaza Chester Hotel Chester
  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester Chester
  • Crowne Plaza Chester Hotel Chester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:30 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 18 years old are not allowed in the spa.

    Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs GBP 10 per day

    English breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Fabulous 8.8 From 300 reviews

    Good 6.0
    Short break
    Hotel in good location close to the centre but car park next to it is run down, smelly and a hangout for the homeless at night.Public areas are good but the rooms especially the bathrooms are in need of updating. Not as good as other Crowne Plazas I have stayed in. Shower gel in room was not replenished and robes were thin and tatty. No staff on duty in club lounge and children visiting unaccompanied when there was alcohol available.
    gb1 night trip
    Exceptional 10.0
    Really friendly staff on arrival, room was clean and pleasant, slightly in need of some tlc but it certainly didn’t affect our enjoyment. Facilities were great, we enjoyed a meal in the hotel one night and use of the spa facilities on both days.
    Louise, gb2 night family trip
    Exceptional 10.0
    Satisfied customer
    Hotel was lovely. Food was excellent. Staff were all very friendly and helpful. Only criticism we had was that the soundproofing in rooms was not great. We could clearly hear our near neighbours.
    Douglas, gb3 night trip
    Very good 8.0
    Good
    Great time in Chester the hotel was nice but could do with a refurb
    David, gb1 night trip
    Exceptional 10.0
    Definitely be back
    Lovely few days .hotel lovely, staff very helpful and friendly. Would definitely recommend.
    David, gb1 night trip

    Crowne Plaza Chester

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