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1 room, 2 adults

Crowne Plaza Chester

4-star4 stars
Trinity Street, Chester, England, CH1 2BD, United Kingdom

4-star hotel with spa, near Chester Cathedral
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Great location
Value for money
Fairly good value for money
272See all 272 Hotels.com reviews
From 2,011 reviews

TripAdvisor Traveller Rating

Crowne Plaza Chester

from £90
  • Standard Room, Non Smoking
  • Deluxe Room, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking (Club executive - 2 sofa chairs)
  • Room, 1 Double Bed, Non Smoking (& Sofa Bed)
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

What’s around Crowne Plaza Chester

Top spots nearby

Recommended by this property

  • Chester Cathedral (3-minute walk)
  • Grosvenor Museum (5-minute walk)
  • Roman Amphitheatre (6-minute walk)

Getting around

  • Liverpool (LPL-John Lennon) - 36 min drive
  • Manchester (MAN) - 40 min drive
  • Chester Station - 17 min walk
  • Bache Station - 29 min walk
  • Capenhurst Station - 14 min drive
  • Self parking (surcharge)
  • Limited parking

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10269
  • Conference space size (meters) - 954
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 1989
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Crowne Spa Chester has 3 treatment rooms. Services include facials, body treatments and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Stables Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Crowne Plaza Chester’s small print

Also known as

  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester
  • Crowne Plaza
  • Chester Crowne Plaza
  • Crowne Plaza Chester Hotel Chester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:30 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 18 years old are not allowed in the spa.

    Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    The charges below are included in the total price displayed:

    • Resort fee

    Resort fee inclusions:

    • Pool access
    • Health club access
    • Fitness center access
    • Newspaper
    • In-room safe
    • In-room coffee
    • In-room bottled water
    • Concierge/valet service
    • Housekeeping

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Self parking costs GBP 10 per day

    English breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Fabulous 8.8 From 272 reviews

    Crowne Plaza Chester
    Exceptional10.0
    Amazing place
    Amazing place, extremely professional service. Will definitely stay again.
    Ryan, gb1 night romance trip
    Crowne Plaza Chester
    Very Good8.0
    The room was too hot and I was unable to turn the heating down so woke up a headache
    Julie, gb1 night business trip
    Crowne Plaza Chester
    Very Good8.0
    Hot tub controls broken/not working. It was too hot and water level too high that it splashed chorinated water into your eyes. As controls were broken we couldn’t adjust it.
    Shirley, gb1 night trip with friends
    Crowne Plaza Chester
    Exceptional10.0
    Weekend to remember
    Fantastic stay upgraded to executive room well worth it staff fantastico. Food spot on. Manger very good
    Paul, gb2 night romance trip
    Crowne Plaza Chester
    Good6.0
    NOT THE BEST
    Room lacked in cleanliness. The previous occupant had left dirty underwear down the side of the sofa. Back of toilet has not been cleaned. Housekeeping needs to be addressed. Receptionist was apologetic and did not charge for the parking due to the issues.
    Sandra, gb1 night romance trip

    See all reviews

    Crowne Plaza Chester

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