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1 room, 2 adults

The Ritz-Carlton Orlando, Grande Lakes

5-star5 stars
Great for families

Good to know

  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Free cots/infant beds
  • Arcade/game room
4012 Central Florida Parkway, Orlando, FL, 32837, United States of America

Lakefront resort with 4 restaurants, near SeaWorld® Orlando
  • Free WiFi in the lobby
  • Great for families

    Good to know

    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)
    • Free cots/infant beds
    • Arcade/game room
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Florida may have travel restrictions in place due to COVID-19. 

  • The service was excellent, the staff were very friendly and helpful. Nothing was too much…Oct 17, 2019
  • Excellent rooms & overall facilities that are the usual Ritz standard. The staff are…Oct 13, 2019

The Ritz-Carlton Orlando, Grande Lakes

from £431
  • Room, 1 King Bed, Non Smoking, Resort View
  • Room, 1 King Bed, Non Smoking, Lake View
  • Executive Suite, 1 King Bed, Lakeside (Lakefront)
  • Club Room, 1 King Bed, Resort View (High floor)
  • Room, 1 King Bed, Non Smoking (Lake Front)
  • Club Room, 1 King Bed, Lake View (High floor)
  • Club Room, 1 King Bed, Lakeside (High Floor)
  • Executive Suite, 1 King Bed, Lakeside (Club Level, High Floor)
  • Club Room, 2 Queen Beds, Resort View
  • Club Room, 2 Queen Beds, Non Smoking
  • Club Room, 2 Queen Beds, Lakeside (Club Level, High Floor)
  • Executive Suite, 2 Queen Beds, Lakeside (Lake Front)
  • Room, 2 Queen Beds, Non Smoking, View
  • Room, 2 Queen Beds, Non Smoking (Lake Front)
  • Room, 2 Queen Beds, Non Smoking, Resort View

What’s around The Ritz-Carlton Orlando, Grande Lakes

Landmarks

  • SeaWorld® Orlando - 35-minute walk
  • Discovery Cove - 39-minute walk
  • Aquatica - 39-minute walk
  • Pointe Orlando - 3.9 mi / 6.3 km
  • Florida Mall - 4.7 mi / 7.5 km
  • The Wheel at ICON Park™ - 4.7 mi / 7.6 km
  • Orange County Convention Center - 4.9 mi / 7.9 km
  • Orlando Vineland Premium Outlets - 5.1 mi / 8.2 km

Getting around

  • Orlando International Airport (MCO) 15-min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) 23-min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) 45-min drive
  • Orlando Station 22-min drive
  • Kissimmee Station 22-min drive
  • Winter Park Station 24-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 582 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Florida may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club*

Pets

  • Pets allowed (dogs and cats only)*

  • Restrictions apply*

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site valet parking (USD 40 per night; includes in/out privileges)

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 47000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 2003
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz-Carlton Spa has 40 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site

Nearby

  • Hiking/biking trails nearby

The Ritz-Carlton Orlando, Grande Lakes’s small print

Also known as

  • Ritz-Carlton Orlando Grande Lakes Hotel
  • The Ritz-Carlton Orlando, Grande Lakes Resort
  • The Ritz-Carlton Orlando, Grande Lakes Orlando
  • The Ritz-Carlton Orlando, Grande Lakes Resort Orlando
  • Ritz Orlando
  • The Ritz-Carlton Orlando, Grande Lakes Resort
  • The Ritz-Carlton Orlando, Grande Lakes Orlando
  • Ritz-carlton Orlando Grande Lakes Hotel Orlando
  • The Ritz-Carlton Orlando, Grande Lakes Resort Orlando
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando
  • Ritz-Carlton Orlando Grande Lakes Resort
  • The Ritz Carlton Orlando Grande Lakes
  • The Ritz Carlton Orlando Gran

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 150 per stay

  • Resort fee: USD 38.00 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Additional inclusions

Optional extras

Valet parking costs USD 40 per night with in/out privileges

Breakfast costs between USD 20 and USD 35 for adults, and USD 20 and USD 35 for children (approximately)

Children's club access is available for an extra charge

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way)

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton Orlando, Grande Lakes

  • Does The Ritz-Carlton Orlando, Grande Lakes offer free cancellation for a full refund?
    Yes, The Ritz-Carlton Orlando, Grande Lakes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton Orlando, Grande Lakes?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Ritz-Carlton Orlando, Grande Lakes?
    Yes. Valet parking costs USD 40 per night. Electric car charging is available.
  • Is there a pool at The Ritz-Carlton Orlando, Grande Lakes?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Ritz-Carlton Orlando, Grande Lakes?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 11 kg per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 150 per stay.
  • What are the check-in and check-out times at The Ritz-Carlton Orlando, Grande Lakes?
    You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Are there restaurants at or near The Ritz-Carlton Orlando, Grande Lakes?
    Yes, there are 4 on-site restaurants. Nearby restaurants include Starbucks (2 mi), Dine with Shamu (2.1 mi) and Ahmed Indian Restaurant (2.5 mi).
  • Is an airport shuttle service offered by The Ritz-Carlton Orlando, Grande Lakes?
    Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.
  • What is there to do at The Ritz-Carlton Orlando, Grande Lakes and nearby?
    Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes aerobics , ecotours and racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Ritz-Carlton Orlando, Grande Lakes also has 2 bars, a lazy river and a sauna, as well as a steam room, an arcade and a garden.

Recent reviews

Superb 9.2 From 317 reviews

Exceptional 10.0
Loved it. The pools have lots of fun activities for kids if they still gave energy left over after the amusement parks. Very good rooms, new and swanky.
gb3 night family trip
Poor 2.0
Poor hotel. Not up to Ritz standard
Rooms are very tired and areas of the hotel dirty. Complaints are very slow to be responded to.
Peter, gb6 night family trip
Exceptional 10.0
Superb accommodation which was both clean and comfortable with first class service. The reception was quick and efficient and the receptionist Meagan could not have been more helpful, we paid for the fourteenth floor facilities which were good value and were a very welcome retreat to return to after a busy day shopping. Can’t wait to come back
gb3 night family trip
Exceptional 10.0
Beautiful hotel and staff were very welcoming and helpful.
gb1 night family trip
Very good 8.0
High standard hotel in Orlando, possibly the best facility in the area.
gb7 night romance trip
Exceptional 10.0
Magnificent Retreat!
Wonderful!! I wish we’d stayed longer.
Richard, gb3 night family trip
Exceptional 10.0
5 star all the way
The Ritz Carlton is an exceptional hotel, the staff cannot do enough for you, the whole complex is stylish and so clean, the rooms are spotless and turned down twice a day to a very high standard, the amenities and outdoor areas are top notch. The location is perfect for those who want to be very close to the parks, restaurants, shopping ETC but far enough away to feel out of it. the small touches around the pool like fruit and water and lens cleaners for your sunglasses, the layout of 3 towels per sun bed. We absolutely loved every second of our stay and wont stay anywhere else when going to Orlando.
MonkeyBoy, gb14 night trip
Exceptional 10.0
Best Hotel in Florida.
The Ritz Carlton is our go to hotel every year and it never fails to impress. The building itself is modern, clean and classy. It has every facility you expect from a world class hotel. The staff are amazingly polite and will literally bend over backwards to help you out with anything at all. The dining options range from a quick (but delicious) bite at the hotel bars to 5 star dining in Normans restaurant. My favorites being the Jerky from the Highball & Harvest and the BBQ chicken tenders from 'Bleu' pool bar. We even ordered room service one night which had great options and wasn't TOO expensive either. The pool area itself is one of my favorite places in the world. It is so calm and relaxing, the staff are attentive and the surroundings are natural and peaceful. Surely the ideal place to sit with a beer in the sun and watch the world go by. The hotel offers a help desk for buying theme park tickets which we have found very useful in the past and they also offer free shuttles to the major Orlando parks. Special shout outs to Nicholas Bowers, our shuttle driver and Kyle from Bleu who both offered exceptional service. The worst part of our stay was having to leave! We will almost definitely be back next year though.
Jonathan, gb10 night trip
Good 6.0
CHECK OUT WAS TERRIBLE & ALMOST MISSED MY FLIGHT
THE FRONT OFFICE STAFF IN THE MORNING SHIFT OF 26TH JUNE 2018 WAS TERRIBLE AND IT TOOK THEM 45 MINUTES TO PREPARE MY BILL AND CHECK ME OUT IN-SPITE OF ME CALLING THEM 4-5 TIMES 2 HOURS PRIOR TO MY CHECK OUT AND I ALMOST MISSED MY FLIGHT TO NEW YORK FROM ORLANDO AIRPORT DUE TO THIS HORRIFYING EXPERIENCE OF CHECK OUT AT THE HOTEL FRONY DESK SPECIALLY WHEM I WAS THE ONLY ONE AT THE QUE FOR TAKING THE CHECK OUT AT 8.45AM.
NITIN, gb5 night trip
Exceptional 10.0
The Ritz Carlton Orlando was one of the best hotels I have ever stayed in! The hotel itself is large and luxurious, and the rooms are fantastic. We had a spacious room, with the most comfortable bed, huge TV and a balcony over looking the gorgeous pool below. We could even see the Disney fireworks in the distance - something that made our honeymoon truely special. The staff are really friendly and helpful, and they even gave us a bottle of champagne on arrival and some chocolate covered strawberries. The Ritz Carlton only had a couple of restaurant (both of which I would highly recommend) But you can walk over to the Marriot next door (not even a 5 minutes walk) and use their restaurants too. (I recommend Whisper Creek for their Waygu Beef burger) The pool was wonderful, and we enjoyed the lazy river too! All in all it was a fantastic hotel which we would highly recommend to all.
LizM, gb6 night trip

The Ritz-Carlton Orlando, Grande Lakes