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The Ritz-Carlton Orlando, Grande Lakes, Orlando

5 stars5 stars
4012 Central Florida ParkwayOrlandoFL32837United States of America
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
351See all 351 Hotels.com reviews
From 2,341 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton Orlando, Grande Lakes, Orlando

from £537
  • Room, Balcony
  • Executive Suite, Balcony
  • Standard Room
  • Executive Suite, 1 King Bed
  • Club Room, Lake View
  • Club Room
  • Deluxe Room, Balcony, Garden View
  • Room, Balcony, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 582 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance for details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 25 lb)

  • Restrictions apply *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Ritz-Carlton Orlando Grande Lakes Hotel
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando
  • Ritz Orlando

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250 per stay

  • Resort fee: USD 30 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self-parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 29.00 per night with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 20 and USD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 250 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (return)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 46
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
Be entertained
  • LCD TV
  • Pay films
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz-Carlton Spa has 40 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Recreation

On Site

  • Golf course on site
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby

The Ritz-Carlton Orlando, Grande Lakes, Orlando’s small print

Also known as

  • Ritz-Carlton Orlando Grande Lakes Hotel
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando
  • Ritz Orlando

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250 per stay

  • Resort fee: USD 30 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self-parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 29.00 per night with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 20 and USD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 250 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (return)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 351 reviews

The Ritz-Carlton Orlando, Grande Lakes, Orlando
Excellent4.0 / 5
There on business and stay at the Ritz because of the benefits which are great but the room and pool area are quite dated.
1 night business trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
Wonderful Retreat!
Brilliant! We were very sorry to leave! The staff were fantastic, always remembering our names and extremely accommodating.
1 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
Amazing Resort
A great resort to stay when u want a break from Disney.
2 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
Wonderful stay!
The staff was very helpful and friendly. The property is gorgeous. My family really enjoyed both pools you have access to onsite. I would highly recommend!
1 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Excellent4.0 / 5
Overall nice stay
Overall it was good, but less than the typical Ritz Carlton standard. I have stayed at this resort several times and other Ritz Carlton's so there is an expectation of very good service. The room was very nice, large, great views. One issue was the shower that sprayed upwards towards the ceiling. I notified the housekeeping, but it wasn't fixed while I was there. Another issue was the valet service. Normally when you drive up there are several valets there to greet you. On several occasions there was nobody, in fact I had to wait about 5-10 min for service to check the car in. Same w calling down for the car, the texting service did not work and it required having to tell them in person which delays everything. There was a billing mistake on check out as well. Overall these would not prevent from staying here again, but it's just not the high standard I expect and pay for at Ritz Carlton properties.
3 night family trip

See all reviews

The Ritz-Carlton Orlando, Grande Lakes, Orlando

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