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The Palace of the Lost City at Sun City Resort

Property class: 5 and above
Luxury hotel in Moses Kotane with golf course and spa

Choose dates to view prices

Surrounded by the beauty of Sun City Resort, The Palace of the Lost City offers a luxurious getaway with 18 holes of golf, a casino featuring 2 VIP rooms and exciting games. Treat yourself to pampering at The Royal Salon spa or enjoy family-friendly fun at the water park.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Nightclub
  • Free area shuttle
  • Free casino shuttle
  • 2 outdoor tennis courts
  • Fitness centre

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is £307
includes taxes & fees
19 May - 20 May

Why we love this property

Splash zone paradise
This luxury hotel features an outdoor pool, a free water park, and a children's pool with a lazy river. Guests can unwind with poolside dining and drinks.
Spa sanctuary
Daily spa treatments and couples rooms await. Indulge in body scrubs, massages, or reflexology. Sauna and garden complete the escape.
Garden-view indulgence
Peaceful luxury awaits in this hotel's serene garden. Guests savour fine cuisine at the garden-view restaurant or poolside dining venue.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Twin Room

Luxury Twin Room | Minibar, in-room safe, desk, blackout curtains

Luxury Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Luxury Room

Superior Luxury Room | Minibar, in-room safe, desk, blackout curtains

Superior Luxury Room

  • Garden view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room | Minibar, in-room safe, desk, blackout curtains

Superior Luxury Pool Facing Room

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room | Minibar, in-room safe, desk, blackout curtains

Superior Luxury Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout curtains

Superior Suite

  • Garden view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

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The price is £107
includes taxes & fees
17 May - 18 May
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About the area

Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • The Valley of Waves - 5 min walk - 0.4 km
  • The Gary Player Golf Course - 10 min walk - 0.8 km
  • Sun City Casino - 13 min walk - 1.1 km
  • Segaetsho Cultural Village - 5 min drive - 2.3 km
  • Pilanesberg National Park - 12 min drive - 10.1 km

Getting around

  • Free local area shuttle
  • Free casino shuttle

Restaurants

  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪The Jungle Bar - ‬13 min drive
  • ‪Casa Bella - ‬17 min walk
  • ‪Hard Rock Cafe Sun City - ‬4 min drive
  • ‪Kwa Maritane Bush Braai - ‬17 min drive

About this property

The Palace of the Lost City at Sun City Resort

The Palace of the Lost City at Sun City Resort features a golf course and a casino. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Crystal Court, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool and a nightclub. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 335 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 16
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • This property provides return airport shuttle service from Pilanesberg International Airport (NYT) only.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Off-site

    • Free area shuttle
    • Free casino shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • 3 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Archery
  • Golfing
  • Mini golf
  • Mountain biking
  • Safari
  • Wildlife viewing
  • Segway hire/tours
  • Parasailing
  • Motor boating
  • Personal watercraft (motorised)
  • Waterskiing
  • Ziplining
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Golf course on-site
  • An outdoor pool
  • Free water park
  • Arcade/games room
  • Casino
  • Full-service spa
  • Lazy river
  • Nightclub
  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The Royal Salon has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Crystal Court – This restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.
The Grill Room – Overlooking the garden, this steakhouse specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Plume – This fine-dining restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.
Tusk Bar & Lounge – This piano bar specialises in African cuisine and only serves light fare. Open daily.
Bocado – This poolside restaurant specialises in Mediterranean cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 May to 27 June:
  • Water park

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1977/071333/06
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Is there a pool at The Palace of the Lost City at Sun City Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Palace of the Lost City at Sun City Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Palace of the Lost City at Sun City Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an on-site casino at The Palace of the Lost City at Sun City Resort?

Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.

What is there to do at The Palace of the Lost City at Sun City Resort and nearby?

Have fun with on-site activities such as mountain biking, parasailing and waterskiing, and practise your swing at the golf course. Additional recreation on-site includes segway hire, game viewing and a wildlife and game drive. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Palace of the Lost City at Sun City Resort also has a casino, a nightclub and a lazy river, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near The Palace of the Lost City at Sun City Resort?

Yes, there are 3 on-site restaurants, featuring international cuisine, garden views and poolside dining.

What's the area around The Palace of the Lost City at Sun City Resort like?

The Palace of the Lost City at Sun City Resort is located a short 15-minute walk from The Valley of Waves.

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Reviews

The Palace of the Lost City at Sun City Resort Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised as excellent with many varieties and a standout buffet. (9 reviews)
  • The pool area was great and wonderful for children. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Children
Shower
Breakfast
Restaurant
Recreation
Architecture
Bus

Reviews

Verified

10/10 Exceptional

Wow everything from the hotel, facilities and staff are fabulous- first visited in 1998, will not leave it that long to return next time - 100% recommend this hotel
Caroline, 1-night trip
Verified

10/10 Exceptional

Staff were amazing across the board, service was excellent as usual. What a beautiful place !!
Denise, 2-night trip
Verified

10/10 Exceptional

Excellent service Room was always spotless
Sibusiso, 6-night trip
Verified

10/10 Exceptional

Superb, elegant, family centric hotel.. my little kids loved it!
Lester, 2-night trip
Verified

10/10 Exceptional

Great place and people
brendon, 2-night trip
Verified

10/10 Exceptional

We loved everything about his hotel!
Louise, 2-night trip
Verified

10/10 Exceptional

Amazing stay, staff were incredible space and venue's stunning. Stay again when back SA.
rory, 4-night trip
Verified

6/10 Good

Complex was lovely, rooms were slightly smaller than expected for a family room, it was too busy to upgrade, electric didnt work first night and there was a leak in our room, no compensation was provided. The hotel overall is amazing but not the attention to detail and client focus you would expect.
Hassan, 3-night trip
Verified

8/10 Very good

Room and resort was fantastic. Service as the valley of the waves was lacking. We were completely ignored at the Wimpy there. That was a bit of a disappointment as the rest of the visit was excellent.
Michelle, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel and surroundings, a special place
Susan, 3-night trip
Verified

10/10 Exceptional

Very friendly Clean Safety Location
Eman, 4-night trip
Verified

10/10 Exceptional

A place for anyone who is into design all about african wildlife, leo and zebra patterns, statues etc wherever you look. Great for kids with all the pools and amusement facilities.
Anna, 2-night trip
Verified

10/10 Exceptional

A truly special place. So beautifully decorated and designed. The room was truly lovely and the views amazing. Incredible Buffett for breakfast. Wonderful staff
Hugh, 2-night trip
Verified

10/10 Exceptional

All of the above
Aaron, 2-night trip
Verified

10/10 Exceptional

Amazing stay
Kirstine, 7-night trip
Verified

10/10 Exceptional

Beautiful clean and comfortable
carlos, 3-night trip
Verified

10/10 Exceptional

Lovely resort as always you did not disappoint
Reinette, 2-night trip
Verified

10/10 Exceptional

Fantastically beautiful place with tons to do.
Heinrick, 2-night trip
Verified

10/10 Exceptional

I loved everything about this place. We will definitely come back soon
Morgan, 3-night trip
Verified

10/10 Exceptional

Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Trevor, 1-night trip
Verified

10/10 Exceptional

Staff was amazing and everyone was nice
Jesus, 1-night trip
Verified

10/10 Exceptional

2 nights at the Palace

Had a brilliant stay at the Palace. The breakfast was excellent so much choice and Robert playing the piano was lovely, he is so talented and friendly, he played a few notes of my husbands favourite song when requested. Service was top notch. Would stay longer next time.
Sharon, 2-night trip
Verified

10/10 Exceptional

The best hotel we've ever stayed in, this is our third time.
Louis, 4-night trip
Verified

10/10 Exceptional

Great stay

Another very enjoyable stay here, as it always is. Would throughly recomend this hotel.
Steven, 3-night trip
Verified

8/10 Very good

This resort really had it all! It’s beautiful and spacious. The staff are very friendly. There are so many options for dining all day long as well as activities and relaxation. We visited during winter which is off peak season. I expect if you go during the high tourist season it will be so busy
Stephanie, 4-night trip