Location is amazing however that is where the pro's end, the service is lack luster. I had called ahead a couple days to ensure they had 2 cribs for me, they said they did and when we got there they didn't have them and said we needed to wait to get into our room. We were tired and hungry from traveling so we headed to the bar area to sit down and eat a little something, they said they would give me the room key as soon as it was ready. After an hour or so I went to grab a bathroom key from them, the same guy instead gave me the room key and said it was ready. We head up and there are no cribs at all. I call down and they say they are on their way up. Only 1 crib arrives. I call again, they ensure me another is on it's way. 2 hours later we finally get the last crib.
As the days went on we discovered that the shower barely worked, the amount of water would be described as a trickle making showers unpleasant. The windows and heaters (not in use) were completely coated in thick dust / lint. Outlets didn't work.
The staff was other friendly but poorly trained at the front desk, from them directing me to other employees with just looks to being directed to other employees who had no clue how to engage in front of a customer. Very disorganized.
Will be back only for the location, I do hope the rest improves though.