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Hotel Canal

Photo gallery for Hotel Canal

Exterior detail
Minibar, in-room safe, iron/ironing board
Room service – dining
Standard Double or Twin Room, Canal View | View from room
Standard Double or Twin Room, Canal View | Minibar, in-room safe, iron/ironing board

Overview of Hotel Canal

Hotel Canal

3.0 star property
3-star hotel with bar/lounge, near St. Mark's Square

6.4/10 Good

970 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Non-smoking
Map
Sestiere Santa Croce 553, Venice, VE, 30135
Main amenities
  • Area shuttle
  • Bar/lounge
  • Daily housekeeping
  • Front desk safe
  • Garden
  • Limited hour front desk
  • Luggage storage
  • Room service
  • Tour/ticket assistance
For families
  • Daily housekeeping
  • Garden
  • In-room climate control (air conditioning)
  • Minibar
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Santa Croce
  • Piazzale Roma - 3 min walk
  • Grand Canal - 3 min walk
  • St. Mark's Square - 4 min walk
  • Rialto Bridge - 4 min walk
  • Port of Venice - 11 min walk
  • St. Mark's Basilica - 25 min walk
  • Doge's Palace - 30 min walk
  • Teatro La Fenice - 6 min drive
  • St Mark's Campanile - 51 min drive
  • Lido of Venice Beaches - 97 min drive

Getting around

  • Marco Polo Airport (VCE) - 13 min drive
  • Venice (XVQ-Santa Lucia Rail Station) - 6 min walk
  • Venice Santa Lucia Station - 6 min walk
  • Venezia Ferryport Station - 17 min walk
  • Venezia Tronchetto Station - 17 min walk
  • Area shuttle (surcharge)

Restaurants

  • Ristorante ai Scalzi - 4 min walk
  • Filovia - 3 min walk
  • Bar Autorimessa Piazzale Roma - 4 min walk
  • Burger King - 3 min walk
  • Arcicchetti Bakaro - 3 min walk
Map

About this property

Hotel Canal

You'll be in a fantastic location at Hotel Canal, only a five-minute walk from St. Mark's Square and Piazzale Roma. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 8:00 AM and 10:00 AM. Also, Grand Canal and Rialto Bridge are within a short 10-minute walk. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in time from 1 PM until midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only, 1 per room)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • Garden
  • Safe-deposit box at front desk

Languages

  • English
  • Italian

Room amenities

Be entertained

  • Satellite TV channels
  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)
  • Minibar

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 17 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Canal Hotel
Canal Venice
Hotel Canal
Hotel Canal Venice
Hotel Canal Hotel
Hotel Canal Venice
Hotel Canal Hotel Venice

Frequently asked questions

Does Hotel Canal offer free cancellation for a full refund?
Yes, Hotel Canal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Canal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Canal?
Yes, cats and dogs stay free, with a limit of 1 per room.
Is parking offered on site at Hotel Canal?
Sorry, there's no on-site parking at Hotel Canal.
What are the check-in and check-out times at Hotel Canal?
You can check in from 1 PM - midnight. Check-out time is 11 AM.
Is there an on-site casino at Hotel Canal?
No, this hotel doesn't have a casino, but Casino of Venice (14-min walk) and Casino' di Venezia (10-min drive) are both nearby.
What is there to do at Hotel Canal and nearby?
Hotel Canal has a garden.
What's the area around Hotel Canal like?
Hotel Canal is a short 6-minute walk from Venice (XVQ-Santa Lucia Rail Station) and 4 minutes' walk from St. Mark's Square. Travellers give top marks for the hotel's prime location.

Reviews

6.4

Good

6.7/10

Cleanliness

7.3/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.1/10

Eco-friendliness

Reviews

4/10 Fair

Unacceptable
This hotel shouldn’t be selling as 3 star. It’s very old and have a bad smell.
Ertan, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Ray Hotel
Absolutely disgusting excuse for a hotel. Wouldn’t even let a Rat stay here. Complete room was filthy, stench of damp, mould everywhere, curtains ripped and didn’t close, waited 5 minutes to even check in as the receptionist was too busy trying to decide between KFC or Burger King for her dinner. Checked in and out within 15 minutes. The place should be closed down.
Graeme, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

2/10 Poor

Ramil, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel looks old and in bad conditions, it was clean, but the bad conditions of it makes it look dirty.
Verified Expedia guest review

8/10 Very good

Convenient
Ernestina, 1-night trip
Verified Expedia guest review

4/10 Fair

The location was excellent. A short walk to the bus station and the railway station. Overlooking the grand canal. A short walk to the main shopping street on the North side of the canal. Alas, the hotel was overpriced and run down. My room was cold throughout. I had no control over the room heating. At £77 per night I would expect a warm room. I asked for the heating to be turned up. This was denied. The room chandelier was pleasant, but only 3 of 5 bulbs were lit. The bathroom had loose wiring. The towel radiator was always cold. The furniture was clearly fine quality when new. But now it is faded to the bare wood. The was no elevator and the stair carpet fastening was loose. The bathroom tap water was always cold and would not heat up. The shower did work well. The TV had only one English channel. I spent the whole week (8 days) watching the "A team" and "Little house on the prairie". Lots of TV channels, but you would have thought with all the English speaking visitors that they would have more English speaking channels. It was very quiet and easy to sleep. The staff were helpful and pleasant, but hampered by upper management when any problems arise. I got an explanation of how the temperature of the rooms was determined by the date. This does nothing to warm me up. This was early November. I was sat in the room with my fleece coat fastened up to keep warm. There is nothing to put a visitor off more than being cold.
Paul, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Recommended
Excelent hotel near at airport bus station. Clean and great breakfast
Eddie, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

What a disaster. The room was so dirty and full of mold. The ceiling was full of bugs and the shower was full of mold It looked like they have not cleaned the hotel since 1812. Furniture was falling apart, curtains fell on our head and the cabinets in the hallway fell on our feet I never had bed bugs in my life. Woke up puking and have a number of bug bites on my arm and back The staff is rude, the room that they put us in was not representative of my booking. It was a small tiny room for two with two squished beds pretending to be a double, we booked a queen and got a 200 sqr foot room Only positive is it’s location. Overpriced for two nights.
Lydia, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Worn out and tired. Don’t go.
The was probably the dirtiest hotel I have seen. Dirty dusty carpet on the stairs up to the worn out tired rooms. The toilet flush was not working, there was an old sock over the smoke alarm and no shower holder for the shower head. The no daily cleaning of the room and when they did show up on one of our three day stay they didn’t replace the towels. The breakfast was poor with us finding one morning there was no clean empty tables and no food on the buffet table.
Phillip, 3-night trip
Verified Hotels.com guest review