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All properties in London, England, United Kingdom
1 room, 2 adults

K West Hotel & Spa

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Fridge
  • Dry cleaning/laundry service
Richmond Way, London, England, W14 0AX, United Kingdom

4-star hotel with spa, near Westfield London Shopping Centre
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Fridge
    • Dry cleaning/laundry service
  • Collect stampsYou can collect™ Rewards stamps here
  • The best hotel by far that I have stayed in, in London. It has everything comfort,…Aug 9, 2020
  • Have stayed at this hotel so many times over the yeard but was shocked at the condition.…Aug 9, 2020

K West Hotel & Spa

from £91
  • Superior Double Room
  • Executive Double Room (Superking Bed)
  • Junior Double Room
  • Deluxe Double Room
  • Studio, 1 King Bed
  • K Suite( Superking Bed )
  • Superior Twin Room
  • Deluxe Twin Room
  • Executive Twin Room

What’s around K West Hotel & Spa


  • In Shepherd's Bush
  • Westfield London Shopping Centre - 10-minute walk
  • Kensington High Street - 13-minute walk
  • Kensington Gardens - 28-minute walk
  • Queensway - 31-minute walk
  • Kensington Palace - 31-minute walk
  • Royal Albert Hall - 42-minute walk
  • Natural History Museum - 42-minute walk

Getting around

  • London (LHR-Heathrow) 31-min drive
  • London (LGW-Gatwick) 71-min drive
  • London (LCY-London City) 29-min drive
  • London Shepherd's Bush Station 5-min walk
  • Kensington (Olympia) Station 10-min walk
  • London Acton Main Line Station 6-min drive
  • Shepherd's Bush Underground Station 4-min walk
  • Goldhawk Road Underground Station 9-min walk
  • Shepherd's Bush Market Underground Station 10-min walk

At a glance

Key facts

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3:00 PM-11:00 AM
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in on Saturdays and Sundays is 3 PM.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Fitness facilities
  • Steam room
  • Health club
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
Languages Spoken
  • English
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, K Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

K West Hotel & Spa’s small print

Also known as

  • K West Hotel London
  • K West Hotel & Spa Hotel London
  • K West Hotel
  • K West London
  • K West
  • K West Hotel & Spa London, England
  • k West Hotel And Spa
  • K West Hotel & Spa Hotel
  • K West Hotel & Spa London
  • K West Hotel & Spa Hotel London


Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This hotel accepts only chip and PIN credit cards for on-site payments.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: GBP 50 per accommodation, per day

  • Spa fee: GBP 25 per person, per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Facility access costs GBP 25 per person, per day. Facilities include a sauna, a spa and a spa tub.

Self-parking costs GBP 29 per day

Rollaway beds are available for GBP 30.0 per night

Continental breakfast is offered for an extra charge of GBP 12.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for K West Hotel & Spa

  • Does K West Hotel & Spa offer free cancellation for a full refund?
    Yes, K West Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is K West Hotel & Spa currently open?
    The property is closed during July, June and May.
  • Is parking offered at K West Hotel & Spa?
    Yes. Self-parking costs GBP 29 per day.
  • Are pets allowed at K West Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at K West Hotel & Spa?
    You can check in from 3:00 PM to 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near K West Hotel & Spa?
    Yes, there's an on-site restaurant. Nearby restaurants include Pizza Express (3-min walk), Bird in Hand (5-min walk) and Raj of India (5-min walk).

Recent reviews

Very good 8.2 From 609 reviews

Exceptional 10.0
Top hotel ! Great location
Loved my overnight stay at the k west hotel , second visit and everything was spot on again,!! Especially the spa worth every penny ..
Lisa, gb1 night trip
Exceptional 10.0
Absolutely brilliant stay, in a quiet location 1 minute away from a massive shopping centre! Room was more than what we thought, service and facilities were great! Would 100% recommend and stay again.
Alfy, gb2 night trip
Very good 8.0
Massive spider in room
Huge spider in the room, windows left open, no one from facilities came for the spider.
gb1 night trip with friends
Very good 8.0
The location of the hotel was great but I thought the level of cleansiness wasn’t quite to my standards. Also, i went with my partner for a spa weekend but as the spa area was really small and busy, it was difficult to get in until less busier hours. Otherwise, the staff were great and it was a comfortable stay.
gb1 night trip
Fair 4.0
Not worth the money...
Not so good. Not worth the money. Not a 4 star...
Sheila, gb1 night trip
Exceptional 10.0
Stylish hotel
The hotel is a short walk from the tube and from Westfield but in an excellent position on a quiet road. The Reception is light and stylish and the young women on the reception desk were very polite, efficient and friendly. The room was spacious and well furnished with a small but clean and smart bathroom with very soft, large bath towels. The bed was comfortable and the pillows large and squashy.
Mrs LM, gb1 night trip
Exceptional 10.0
better than an 8.2 rating
Better than the 8.2 rating. Stayed here a few times. The rooms are larger than usual London standard. Comfortable beds, good room service menu options. Nice restaurant on site and good gym
Matthew, gb1 night business trip
Very good 8.0
Good location
Great hotel & location. Disappointed by having to pay an extra £20 per person if we wanted to use the gym & spa facilities, wasn’t clear when booking. Also charged £2 service charge when ordered drinks at the bar!
D P, gb2 night trip
Good 6.0
Disappointing. Beds comfortable but room tired. We had upgraded to a Junior Suite Staff not at all attentive at breakfast. We sat waiting for ages before anyone came to us and then we had to ask for something every time.
gb1 night family trip
Good 6.0
Did not meet expectations
The hotel is fine, but first impressions from check in onwards, was not great. They tried to upsell us to a ''better room'', they identified we had booked through here and that the rooms allocated to websites like this are actually ''smaller and located at the furthest part of the property'', nice to know. They essentially wanted 70 pounds extra per night to upgrade. Not messing around when they say furthest part of the property, it's a long walk. Room wasn't actually that small, it was workable (especially for a city visit for work or a short break where you're not in the hotel often). Staff were fine for any interaction I had, but nothing exceptional or memorable. Overall - an overpriced hotel with not a welcoming or relaxing atmosphere. The vibe from the pictures and website does not translate to real life.
gb4 night business trip

K West Hotel & Spa

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