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AC Hotel by Marriott Palo Alto

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Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets

Overview of AC Hotel by Marriott Palo Alto

AC Hotel by Marriott Palo Alto

3.5 star property
Palo Alto Art Deco hotel with bar/lounge

8.4/10 Very good

68 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
744 SAN ANTONIO ROAD, Palo Alto, CA, 94303

Room options

About this area

What's nearby

  • Googleplex - 3 min drive
  • Shoreline Amphitheatre - 10 min drive
  • Stanford University - 13 min drive
  • Stanford University Medical Center - 23 min drive
  • Santa Clara Convention Center - 16 min drive
  • California's Great America - 17 min drive
  • Levi's Stadium - 17 min drive
  • Santa Clara University - 19 min drive
  • Winchester Mystery House - 22 min drive
  • Santana Row Shopping Center - 22 min drive
  • Great Mall of the Bay Area - 24 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 14 min drive
  • San Francisco International Airport (SFO) - 27 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 49 min drive
  • Mountain View Station - 6 min drive
  • California Ave Station - 8 min drive
  • San Antonio Station - 19 min walk

Restaurants

  • Dohatsuten - 5 min walk
  • Fred's Place - 5 min walk
  • Baji's Cafe - 9 min walk
  • Green Elephant Gourmet - 10 min walk
  • Rick's Rather Rich Ice Cream - 10 min walk

About this property

AC Hotel by Marriott Palo Alto

When you stay at AC Hotel by Marriott Palo Alto, you'll be within a 15-minute drive of Stanford University. Guests can visit the fitness centre for a workout or grab a bite to eat at AC Kitchen, which serves breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 145 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 22 per day; includes in/out privileges)
  • Secured covered on-site extended parking (USD 22 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Co-working spaces
  • Conference space (2100 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Hand-held showerheads
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water

More

  • Mobile key entry

Special features

Dining

AC Kitchen – This restaurant only serves breakfast.
AC Lounge – On-site bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 25 per person (approximately)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150

Parking

  • Covered valet parking costs USD 22 per day with in/out privileges
  • Covered extended parking costs USD 22 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

AC Hotel Palo Alto
Ac By Marriott Palo Alto
AC Hotel by Marriott Palo Alto Hotel
AC Hotel by Marriott Palo Alto PALO ALTO
AC Hotel by Marriott Palo Alto Hotel PALO ALTO

Frequently asked questions

Does AC Hotel by Marriott Palo Alto offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Palo Alto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AC Hotel by Marriott Palo Alto?
As of 2 Dec 2022, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Palo Alto on 18 Dec 2022 start from £105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott Palo Alto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel by Marriott Palo Alto?
Yes, pets are welcome. There's a charge of USD 150. Service animals are exempt from fees.
Is parking offered on site at AC Hotel by Marriott Palo Alto?
Yes. Valet parking costs USD 22 per day. Extended parking costs USD 22 per day. Electric car charging is available.
What are the check-in and check-out times at AC Hotel by Marriott Palo Alto?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at AC Hotel by Marriott Palo Alto and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near AC Hotel by Marriott Palo Alto?
Yes. Nearby restaurants include Dohatsuten (5-min walk), Fred's Place (5-min walk) and Baji's Cafe (9-min walk).

Overall score and ratings

8.4

Very good

9.6/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Cristina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Treanna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We had a troubling experience at the AC Hotel by Marriott Palo Alto. While we were in our room, a plain clothes staff member suddenly entered unexpectedly and without knocking. When I shouted for him to stop he went back out and then kept asking to come back into the room, without providing any explanation. It was especially jarring for my 8-year old son. We complained to the front desk, where they were not apologetic - they said that an employee had left something in the room that he needed to retrieve and that they followed the "same policies as other hotels". It was a disappointing response and overall troubling experience.
Daniel, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

BEST PLACE in Palo Alto
Overall place was amazing
Claudia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean and accessible. My husbands wheelchair could go everywhere in the room. Easier to find than I expected. Had a great stay.
Vivian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
MINDY, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Meredith, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Everything
Jeff Dean, 2-night trip
Verified Expedia guest review