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Cyan Cancun Resort & Spa

3.5 star property
Beachfront hotel with outdoor pool, near Delfines Beach

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Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Superior Suite, Balcony, Sea View | Terrace/patio
Massages on the beach
View from room
Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace
Escape to Cyan Cancun Resort & Spa, where sun-kissed days await. Unwind at the private beach with massages and loungers or soak up the fun at the poolside bar. Guests rave about this beach locale and helpful staff, who ensure a seamless stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Spa services
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Mobile key entry
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Balcony, Sea View

Highlights

Garden
Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 19 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 2 min drive - 1.8 km
  • Delfines Beach - 2 min drive - 2.5 km
  • Aquaworld - 6 min drive - 6.7 km
  • Ventura Park Cancun - 7 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

Placing you within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages and sunloungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a poolside bar, a terrace and a garden. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 155 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered on-site self-parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Luggage storage
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: USD 2 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun
HELP_OUTLINE

Frequently asked questions

Does Cyan Cancun Resort & Spa offer free cancellation for a full refund?

Yes, Cyan Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cyan Cancun Resort & Spa ?

Yes, there's an outdoor pool.

Are pets allowed at Cyan Cancun Resort & Spa ?

Sorry, pets aren't allowed.

Is parking offered on site at Cyan Cancun Resort & Spa ?

Yes, there's free self parking.

What are the check-in and check-out times at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Cyan Cancun Resort & Spa ?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.

What is there to do at Cyan Cancun Resort & Spa and nearby?

Cyan Cancun Resort & Spa has a private beach and an outdoor pool, as well as spa services and a garden.

Are there restaurants at or near Cyan Cancun Resort & Spa ?

Yes, there's an on-site restaurant.

What's the area around Cyan Cancun Resort & Spa like?

Cyan Cancun Resort & Spa is a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18 minutes' walk from Iberostar Cancun Golf Course. Travellers say that this hotel is in a good location.

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Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
View
Restaurant
Food
Bar
Ocean view
Location
Lobby

Reviews

8/10

Good hotel. The bed was great. All my concerns were taking care of.
5-night trip

10/10

Staff were amazing. Location Amazing. Had everything we needed for a nice week of sun and relaxation.
7-night trip

10/10

I love how quiet it was and their food is really good .
4-night trip

10/10

The location is alright but the views and beaches are incredible!
1-night trip

10/10

Nice and clean place
6-night trip

10/10

Nice stay, wonderful staff and very clean. Could use a coat of paint for the hotel but everything was wonderful.

10/10

Beautiful spotless infinity pool- Right on the ocean- very clean attractive rooms with balcony on ocean - excellent prompt room cleaning We ate all our meals at the hotel restaurant. Everything was quality and delicious Would definitely stay here again.
4-night trip

10/10

Great area
1-night trip

10/10

Place is nice & quiet
2-night trip

10/10

Miguel the sever at the bar excellent
2-night trip

10/10

Good stay
3-night trip

10/10

Very much enjoyed my stay here! Will definitely book here again. The pool and ocean is absolutely stunning, staff are super friendly, they allowed up to stay on the property after we checked out until we had to go to the airport at 4:00pm. The food was really really good! Highly recommend!!
7-night trip

10/10

Nice hotel, food very expensive for what you get, couple of nice restaurant over the road tho
2-night trip

6/10

The lights and hot water went off a few times and we had no power
5-night trip

2/10

Out dated hotel! Hotel needs to be torn down and rebuilt.
4-night trip

4/10

Room was nice, fairly clean. Terrible wifi throughout. Limited dining. Nice pool
1-night trip

2/10

I checked out 3 nights To somewhere else
5-night trip

6/10

It’s was ok
4-night trip

6/10

The safe
5-night trip

10/10

best views
7-night trip

8/10

It had all the basics: comfortable beds, hot and powerful shower, great view, and quiet. But the facilities were showing their age: broken door jambs, mold/mildew in the shower, rusty light fixtures, etc. For the price, it was good value and we would stay again.
5-night trip

6/10

The hotel has a stunning view! But inside the rooms need a lot of work.. looks like they haven't put any work in it.. we paid for an upgraded room to end up next to the service area where you could hear all the employees, when they were cleaning and doing laundry.. not bad for the price but don't expect something nice because it does need a lot of work.
3-night trip

10/10

It was exactly like the picture as described beyond beautiful
2-night trip

10/10

Amazing
4-night trip

10/10

great room & view! comfortable bed!!! room no. 5203 friendly people to help us with questions. we would come back for sure t&k
7-night trip