Hotel Riu Lupita - All Inclusive

3.5 star property
All-inclusive property with 4 restaurants, near Playa del Carmen Main Beach

Choose dates to view prices

Escape to Hotel Riu Lupita - All Inclusive, where you can unwind by the pool or get active with windsurfing, volleyball, and bicycling. Enjoy a free breakfast buffet at one of the 4 on-site restaurants or relax with a spa treatment at Renova Spa. With free in-room WiFi and helpful multilingual staff nearby attractions like Playacar Golf Club are within reach.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • Free beach shuttle
  • Fitness centre
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The current price is £202
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

Double Room Standard

  • 26 sq m
  • Sleeps 4

Family Room (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Double Room (M)

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (L)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (M)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Family Room (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Double Room (U)

8.0 out of 10
Very good
(36 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 26 sq m
  • Sleeps 4

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About the area

Map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 5 min walk - 0.4 km
  • Playacar Beach - 11 min walk - 1.0 km
  • Mayan Ruins of Playacar - 11 min walk - 1.0 km
  • Xaman Ha Aviary - 19 min walk - 1.6 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.6 miles/20.2 km
  • Free beach shuttle

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪Turquesa - ‬7 min drive
  • ‪La Barra Artesanal - ‬7 min drive
  • ‪Don Rafael - ‬6 min drive
  • ‪Occidental Allegro - ‬7 min drive

About this property

Hotel Riu Lupita - All Inclusive

Placing you within a 10-minute walk of Playacar Golf Club, Hotel Riu Lupita - All Inclusive features a nightclub and a free children's club. You can visit the spa to be pampered with beachside massages, facials or manicures and pedicures, and Adelita, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 3 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Kayaking
  • Snorkelling
  • Windsurfing
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bike on-site
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 23 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is open daily.

Dining

Adelita – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.
Maria Bonita – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Cozumel – This steakhouse only serves dinner. Reservations are required. Open daily.
Dante – This theme restaurant specialises in Italian cuisine. Open daily.
Tequila – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Hotel Riu Lupita - All Inclusive Playa del Carmen
Hotel Riu Lupita - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Lupita - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Lupita - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Lupita - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Lupita - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Riu Lupita - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Lupita - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.

Is there an on-site casino at Hotel Riu Lupita - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Hotel Riu Lupita - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, windsurfing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Lupita - All Inclusive also has a nightclub and a fitness centre, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Lupita - All Inclusive?

Yes, there are 4 on-site restaurants, featuring Mexican cuisine and pool views.

Does Hotel Riu Lupita - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Lupita - All Inclusive like?

Hotel Riu Lupita - All Inclusive is a short 8-minute walk from Playacar Golf Club and 16 minutes' walk from Centro Maya Shopping Center.

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Reviews

Hotel Riu Lupita - All Inclusive Reviews

7.8

Good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

7.8

Property conditions & facilities

Popular mentions

Food
Service staff
Beach
Room
Drinks
Shuttle
Bed
Restaurant
Family friendly
Buffets

Reviews

10/10 Exceptional

Amazing stay for me and nieces
LIGIA, 3-night trip

8/10 Very good

Loved my stay the staff was super friendly. Although, the property bed was more on the firm stiff side and the shower temperature was set on cool vs hot. The bathroom sink got more hotter than the shower which I found odd. However, wouldn’t mind going back as everything was organized down to the beach transportation.
SHERRY, 4-night trip

10/10 Exceptional

I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10
Quintasha, 3-night trip

10/10 Exceptional

I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT
Kevin Andrew, 7-night trip

4/10 Fair

Most of the staff were very nice. There were a few bartenders who mocked me for my Spanish speaking efforts. The beds were rock hard, like sleeping on the floor. The food options between breakfast and dinner were VERY limited. The wildlife on property was a nuisance—an infestation if you will. There is a shuttle to the beach, that runs every 30 minutes, so that was nice.
CJ, 7-night trip

10/10 Exceptional

Friendly and helpful staff.
mya, 1-night trip

6/10 Good

Its an ok hotel, solid 3 stars but definitely not a 5 star hotel, beach access sucks, you have to the a bus there, drinks were terrible, staff was nice
Alvaro, 2-night trip

10/10 Exceptional

Great resort, friendly staff, good food .
Adrian, 5-night trip

8/10 Very good

Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again!
Christine, 4-night trip

6/10 Good

Budget friendly, no beach on site
Grace Eboselume, 3-night trip

10/10 Exceptional

Great place! Super friendly staff!
Owen, 4-night trip

10/10 Exceptional

The resort was amazing !!!!
Darrell, 4-night trip

10/10 Exceptional

Staff are great, food is delicious, great place to stay 😊

8/10 Very good

We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs.
Lauren, 7-night trip

6/10 Good

Food choices wasnt that good.
Garland, 4-night trip

10/10 Exceptional

We love everything. It was our second time at this Hotel and we enjoyed a lot.
Francois, 7-night trip

10/10 Exceptional

Awesome place
Amparo, 3-night trip

6/10 Good

Mildew dresser and our sheets
David, 4-night trip

8/10 Very good

very nice place..
marco, 3-night trip

6/10 Good

I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
Sharnita, 4-night trip

10/10 Exceptional

Excelente!
Alfredo Ceron, 3-night trip

10/10 Exceptional

The cleanliness
Yagwatie, 3-night trip

10/10 Exceptional

Friendly staff, great drinks, good enterimant
Courtney Ann, 3-night trip

2/10 Poor

Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money
Robert Carl, 14-night trip

10/10 Exceptional

Food was delicious and service excellent. I definitely coming back. We went to celebrate our 32 anniversary
Mireya, 1-night trip