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Vale Resort

4.0 star property
4-star hotel in Pontyclun with golf course and spa

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Vale Resort

Photo gallery for Vale Resort

Exterior
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served

Overview of Vale Resort

8.6

Fabulous

Property highlights

  • Spa
  • Pool
  • Free parking
  • Free WiFi
  • Gym
  • Laundry facilities
Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Double Room

  • 32 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • Barry Island Beach - 35 min drive
  • Cardiff University - 20 min drive
  • Principality Stadium - 17 min drive
  • Cardiff Castle - 16 min drive
  • Cardiff International Arena - 19 min drive
  • Cardiff Bay - 17 min drive

Getting around

  • Cardiff International Airport (CWL) - 23 min drive
  • Bristol International Airport (BRS) - 75 min drive
  • Pontyclun Station - 9 min drive
  • Llanharan Station - 12 min drive
  • Coryton Station - 12 min drive

Restaurants

  • La Trattoria - 8 min drive
  • McDonald's - 7 min drive
  • Palm Tree - 7 min drive
  • Harvester - 7 min drive
  • Subway - 8 min drive
Map

About this property

Vale Resort

A great stay at Vale Resort in Pontyclun can include a round of golf at the 36-hole course. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this upmarket hotel include 3 bars/lounges, an indoor pool and a fitness centre.

Languages

English, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 143 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's club (surcharge)
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Racquetball/squash
  • Golfing

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 36 holes of golf
  • Golf driving range on-site
  • An indoor pool
  • Full-service spa
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Champagne Bar – On-site Champagne bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for GBP 20.0 per stay
  • Children's club access is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

Does Vale Resort offer free cancellation for a full refund?
Yes, Vale Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Vale Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Vale Resort?
Yes, there's an indoor pool.
Are pets allowed at Vale Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Vale Resort?
Yes, there's free valet parking.
What are the check-in and check-out times at Vale Resort?
You can check in from 3 PM - 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Vale Resort?
No, this hotel doesn't have a casino, but Les Croupiers Casino (15-min drive) is nearby.
What is there to do at Vale Resort and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Vale Resort also has 3 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Vale Resort?
Yes, there are 2 on-site restaurants.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Minor changes to make it great
Good facilities- gym in particular. But check in was slow (our booking not showing), resolved by lovely staff who seemed to be doing their best, but systems not efficient. Some decor tired and cleanliness lacking (eg dirty grout). Little things that could and should be sorted out. Serving staff in bar and at breakfast lovely and attentive
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend away
Enjoyed our stay.we used the swimming pool and the spa facilities all very good.Room was spotless clean. Would stay here again
Kathryn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vale Resort Relaxing Break
Great stay overall just for a couple of days relaxation. Room was spotless and huge very comfortable and clean great bathroom and views of the resort. Bar food was excellent if a little pricy but so delicious we ate in both nights! Breakfast however was disappointing both days food burnt or undercooked very fatty bacon and always cold. Limited selection of cereals and continental foods. Not appetising totally opposite to evening bar food and will not have breakfast here again! Staff quite friendly particularly reception but nar and restaurant staff look unhappy and would rather be elsewhere! Jacuzzi and steam room not great at all limited space to relax aerobics class booming far from a relaxing day at the pool so we went walking instead. Golf bar and staff much more welcoming.
Helen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alison, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff and great gym and spa. Very clean and comfortable rooms.
amanda, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Gaynor, 1-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Free
Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
3:00 PM