Eurostars Casa de la Lírica

The property location is excellent, being easy to reach from the airport, as well as within easy walking distance to all main attractions of Madrid. The staff were friendly and the hotel is well kept. The main reception and bar area could be better utilised, especially at night, as it has no real atmosphere and is very under-utilised. The room was a good size, modern and clean. The beds were however a little hard for sleeping if you tend to like a softer mattress. The room we were in was also at the end of a hall, and due to the door locations, anytime the neighbouring guests went in and out of the room, it caused a loud bang. The rooms were also not that sound proof, but this could also be due to the location of our particular room. A very nice hotel in an excellent location, but needs to work on the lobby area and improve the quality of the beds and overall room sound proofing.

Fantastic hotel and ideal location to see Madrid. Hotel staff were excellent and friendly.

Central location, and easy access to the metro. Easy to get to from the airport. Great places to eat around the hotel. However...... Our air conditioning stopped working on the day we checked in, and it was hot! The first response from the staff was we can get an engineer tomorrow, but we can open the windows for tonight... I wasn't happy as I had paid almost 90euros for a room with no air conditioning in the middle of the madrid summer. The lobby was cooler than our room. With further discussions and the staff calling their manager over night, they eventually moved us to a room with air conditioning, an upgraded room. I'm glad the issue was eventually resolved, however it was slightly frustrating as it should have been their first approach to offer another room, rather than asking guests to open their windows (we tried, it was no better).

The hotel is located on the fringe of all the action that’s a constant feature of Plaza Del Sol. It is also steps away from the Sol Metro stop, many restaurants, and many department stores.

Property location was superb. Clean and very friendly front desk. Not the most sound proof walls/ room. Could hear everything in the early morning including the cleaning ladies with the carts.

The Hotel

Great service

Clear and friendly. The staff are very good and the location is amazing.

Nice hotel off an less than desired quiet side street. Biggest issue is there was NO PADDING under the fake hardwood floors and you can hear everything ESPECIALLY the housekeeper that mops and bangs the mop bucket all over the room. I literally jumped up out of my sleep bc the noise was so loud and extreme. The front desk was obviously aware of this so when i mentioned it they immediately offered to move me to a room with noone above me. That was a plus even though i was downgraded in room size.

Great location!very comfortable bed and water pressure in shower good!However we felt that for a four star hotel a few more small towels were needed,as well as a full shower door,not half so when taking a shower water does not spill out.One other thing,instead of paper cups for coffee,it would make sense to have ceramic mugs .overall a nice hotel with walking distance to everything!