All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Park Royal Cancun All Inclusive

3.5-star3.5 stars
Kukulcan Blvd., Km. 12.5, Lote 18Fracc. 1-B, Zona Hotelera, CancunQROO77500Mexico

All-inclusive beachfront resort with pool bar, near La Isla Shopping Mall
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Good7.0
Location
Great location
Service
Fantastic service
Wellness Area
Wellness & sports facilities could be improved
Comfort
More comfort would be nice
368See all 368 Hotels.com reviews
From 4,986 reviewsTripAdvisor Traveller Rating

Park Royal Cancun All Inclusive

from £215
  • Deluxe Nature View
  • Royal Presidential Suite Lagoon View
  • Super Saver Standard Room
  • Deluxe Family Suite Nature View
  • Deluxe Partial Lagoon View
  • Premier Partial Ocean View
  • Premier Family Suite Partial Ocean View
  • Royal Presidential Suite Ocean Front

At a glance

Key facts

Hotel size

  • This hotel has 289 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Waterslide
  • Steam room
  • Swim-up bar
  • Sauna
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Lift
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping (daily)
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Windsurfing

Land activities
  • Football
  • Volleyball

Lessons/classes/games
  • Dancing
  • Yoga

Entertainment
  • Theme parties

Other inclusions
  • Shuttle service to off-site activities

Not included
  • Motorised water sports
  • Scuba-diving excursions
  • Snorkelling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Off-site tours

Dining

La Veranda – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner.

El mirador – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

Park Royal Cancun All Inclusive’s small print

Also known as

  • Park Royal Cancun All Inclusive
  • Park Royal All Inclusive
  • Park Royal Cancun
  • Caribe Park Royal Grand Cancun
  • Grand Park Royal Cancun Caribe Hotel Cancun
  • Grand Park Royal Cancun Caribe Hotel Cancun

Policies

This property considers guests aged 12 and younger, at time of travel, to be children and guests aged 2 and younger, at time of travel, to be infants.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 250 per 24-hour period (rates may vary)

WiFi is available in public areas for MXN 250 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for MXN 250 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for MXN 250 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Park Royal Cancun All Inclusive

Landmarks

  • In Hotel Zone
  • La Isla Shopping Mall (6-minute walk)
  • Tequila Museum (4-minute walk)
  • Cancun Interactive Aquarium (6-minute walk)
  • Yamil Lu'um Archaeological Zone (6-minute walk)
  • Marlin Beach (8-minute walk)
  • Kukulcan Plaza Shopping Mall (16-minute walk)
  • Chac Mool Beach (16-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 24-min drive
  • Free self parking

Recent reviews

Good 7.0 From 368 reviews

Park Royal Cancun All Inclusive
Poor2.0
Do not stay here!
Horrible stay, Jose ontiveros day manager did nothing to accommodate us . Bad food, seemed old and didn’t taste well. The rooms in building 2 were falling apart and leaking roofs that multiple guest were complaining about. And hotel did nothing to assist the water damage they had on equipment and clothes for the dirty water that leaked ...Our presidential suite was a mess because of construction. This hotel doesn’t work with guest to accommodate them when there is problems. I paid 600 per night for this mess. I could have received better service for a better price at a better hotel . Will never stay here again!! I don’t recommend staying here because if things go wrong the hotels management does nothing, Jose ontiveros did not do a good job!
Nataly, us4 night trip
Park Royal Cancun All Inclusive
Good6.0
It was good
Food was better than expected, service was awesome esp Marcial our waiter at Verandas. Most staff are friendly esp the waiters at the resto , bar and by the pool. We werent happy on the construction`s constant noise. Other than that it was good. My suggestion is that they should have more live shows at night and put a big sign prior to that event.
Doris C., us7 night trip
Park Royal Cancun All Inclusive
Exceptional10.0
Fun for kids, relaxing for parents
Great for families with kids! Our 3 yo and 9 yo had a blast at the children's pool and by the beach! Located next to the mall, in walking distance from the Acquarium, and other fun stuff. Very clean. Very friendly staff. Our 2nd stay at this hotel, 2 years in a row.
Alina, us7 night trip
Park Royal Cancun All Inclusive
Very Good8.0
It is valuable. The restaulante is taste good.
Asuka, us3 night trip
Park Royal Cancun All Inclusive
Good6.0
Reasonable place. Great location.
I was amazed that knowing you are under construction that you offer a room right next where the construction was taking place. I asked to be moved to tower 1 which was OK.
Roger, us2 night trip

See all reviews

Park Royal Cancun All Inclusive

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