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Hilton Garden Inn Umhlanga Arch

Photo gallery for Hilton Garden Inn Umhlanga Arch

Exterior
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Hilton Garden Inn Umhlanga Arch

Hilton Garden Inn Umhlanga Arch

4.0 star property
4-star hotel with outdoor pool, near Gateway Theatre of Shopping

8.6/10 Fabulous

46 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 6 meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Durban Beach - 14 min drive
  • UShaka Marine World - 22 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Tashas - 12 min walk
  • Mozambik - 12 min walk
  • Circus Circus - 12 min walk
  • Cape Town Fish Market - 12 min walk
  • Fish - 17 min walk

About this property

Hilton Garden Inn Umhlanga Arch

Hilton Garden Inn Umhlanga Arch offers an airport shuttle (available 24 hours) for ZAR 350 per vehicle one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Together & Co Restaurant, which serves local and international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre.

Languages

Afrikaans, English, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (ZAR 50.00 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space (2121 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Afrikaans
  • English
  • Zulu

Room amenities

Be entertained

  • MP3 docking station
  • 49-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Restaurant dining guide

Special features

Dining

Together & Co Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 195 for adults and ZAR 97.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self-parking costs ZAR 50.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga

Frequently asked questions

Does Hilton Garden Inn Umhlanga Arch offer free cancellation for a full refund?
Yes, Hilton Garden Inn Umhlanga Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Umhlanga Arch?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Umhlanga Arch?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Hilton Garden Inn Umhlanga Arch?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Garden Inn Umhlanga Arch?
Yes. Self-parking costs ZAR 50.00 per day.
Is an airport shuttle service offered by Hilton Garden Inn Umhlanga Arch?
Yes, an airport shuttle is available. The charge is ZAR 350 per vehicle one-way.
What are the check-in and check-out times at Hilton Garden Inn Umhlanga Arch?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Umhlanga Arch?
No, this hotel doesn't have a casino, but Sibaya Casino (11-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
What is there to do at Hilton Garden Inn Umhlanga Arch and nearby?
Hilton Garden Inn Umhlanga Arch has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hilton Garden Inn Umhlanga Arch?
Yes, Together & Co Restaurant offers local and international cuisine. Nearby restaurants include Tashas (12-min walk), Mozambik (12-min walk) and Circus Circus (12-min walk).
What's the area around Hilton Garden Inn Umhlanga Arch like?
Hilton Garden Inn Umhlanga Arch is a short 9-minute walk from Gateway Theatre of Shopping and 5 minutes' walk from KwaZulu-Natal Sharks Board.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.4/10

Staff & service

10.0/10

Amenities

9.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Chandru, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Stayed there for 4 nights with my wife and three kids. It’s a beautiful hotel.
Mbulaheni, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

MBALI, 4-night trip
Verified Hotels.com guest review

8/10 Very good

N, 1-night trip
Verified Hotels.com guest review

8/10 Very good

All was good
Mark, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff friendly and hotel clean. Best stay ever
MR, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sheetal, 1-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great clean and friendly hotel
MR, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel clean. Staff excellent
MR, 1-night business trip
Verified Hotels.com guest review