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Wingate by Wyndham - Houston/Willowbrook

Photo gallery for Wingate by Wyndham - Houston/Willowbrook

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Free toiletries, hair dryer, towels
Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Wingate by Wyndham - Houston/Willowbrook

Wingate by Wyndham - Houston/Willowbrook

2.5 star property
No-frills hotel in Willowbrook with indoor pool

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
9050 Mills Rd, Houston, TX, 77070
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Spa tub
  • 24-hour business centre
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Willowbrook
  • Willowbrook Mall - 2 min drive
  • Hurricane Harbor Splashtown - 19 min drive
  • CityCentre - 16 min drive
  • Memorial City Mall - 17 min drive
  • Houston Premium Outlets - 19 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • Houston William Hobby Airport (HOU) - 45 min drive
  • Houston Station - 27 min drive

Restaurants

  • Hooters - 14 min walk
  • Starbucks - 11 min walk
  • Denny's - 12 min walk
  • P.F. Chang's China Bistro - 18 min walk
  • Burger King - 11 min walk
Map

About this property

Wingate by Wyndham - Houston/Willowbrook

When visiting Houston, Wingate by Wyndham - Houston/Willowbrook is a great choice to consider. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. The shopping and overall comfort get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1800 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

This property is undergoing renovations from 26 March 2023 to 31 May 2023 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas for unvaccinated guests.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
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Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Frequently asked questions

Does Wingate by Wyndham - Houston/Willowbrook offer free cancellation for a full refund?
Yes, Wingate by Wyndham - Houston/Willowbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Wingate by Wyndham - Houston/Willowbrook?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wingate by Wyndham - Houston/Willowbrook?
Yes, there's an indoor pool.
Are pets allowed at Wingate by Wyndham - Houston/Willowbrook?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wingate by Wyndham - Houston/Willowbrook?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Wingate by Wyndham - Houston/Willowbrook?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Wingate by Wyndham - Houston/Willowbrook and nearby?
Wingate by Wyndham - Houston/Willowbrook has an indoor pool and a hot tub, as well as a fitness centre.
What's the area around Wingate by Wyndham - Houston/Willowbrook like?
Wingate by Wyndham - Houston/Willowbrook is in Willowbrook, a short 13-minute walk from Aerodrome.

Reviews

5.2

5.4/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.1/10

Property conditions & facilities

4.9/10

Eco-friendliness

Reviews

4/10 Fair

Worst Experience Ever
This was an unfortunate experience. The room was absolutely horrible. It looked like it was being renovated. I has to asked the desk clerk, what was going on, with the room. The mirrors were removed. One was off the wall. The bath tub, looked like it was being replasted. I was scared to even sleep, on ghe room. BUT MY UBER HAD ALREADY LEFT, AND I DIDN'T HAVE THE FU FS AT THE TIME, TO JUST LEAVE!!!
Robin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Horrible stay
A/C and TV didn’t work: had to change rooms. Incompetent staff didn’t change computer records: rude staff woke us up at 5:15 because of the mixup- completely unapologetic.
Clem, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jermaine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Descent
Everything was good easy check in, room was clean, building was quiet except the staff who makes the food was slacking in making the food. They weren’t attentive and were either on their phone or on another day another staff was busy gossiping.
Nancy, 5-night trip
Verified Hotels.com guest review

6/10 Good

Mahogany, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sheryl, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel hell in H-Town
Very dirty, extra $50 charge at check in, pool and hot tub closed, loud, bathroom dirty. The worst hotel and worst experience I have ever had with hotels.com. A waste of time and money. Don’t stay here!!!
James W., 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrifying
Walked in and it was nothing like pictures. Walls torn down with mold on them, smells nasty and moldy, rooms weren’t properly cleaned, illegal activity in parking lots, strange situations inside and out, rip you off on price once they see they get their money. No warnings or anything. Run away as fast as you can unless you’re okay in this environment.
Amanda, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

We were beyond disappointed the whole hotel had torn down wallpaper exposing black mold everywhere even in the lobby the room was dirty spots on carpet we checked out early will never visit again.
jean, 3-night family trip
Verified Expedia guest review

8/10 Very good

jennifer, 1-night trip
Verified Hotels.com guest review