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All properties in San Jose, California, United States of America
1 room, 2 adults

Hayes Mansion

4-star4 stars
200 Edenvale Ave, San Jose, CA, 95136, United States of America

4-star hotel in South San Jose with outdoor pool and restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,675 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Service
Fantastic service
Room
Room is all right

Hayes Mansion

from £107
  • Room, 1 King Bed
  • Room, 1 Queen Bed
  • Suite (Parlor)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible
  • Room, 2 Queen Beds, Accessible (Roll-in Shower)

What’s around Hayes Mansion

Landmarks

  • In South San Jose
  • Kelley Park - 5.8 mi / 9.4 km
  • Children's Discovery Museum - 7.3 mi / 11.7 km
  • San Jose Convention Center - 7.5 mi / 12 km
  • The Tech Interactive - 7.6 mi / 12.3 km
  • San Jose Museum of Art - 7.8 mi / 12.5 km
  • SAP Center at San Jose - 8 mi / 12.8 km
  • San Jose State University - 8.2 mi / 13.1 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) 15-min drive
  • San Jose, CA (RHV-Reid Hillview) 11-min drive
  • Palo Alto, CA (PAO-Santa Clara County) 28-min drive
  • Watsonville, CA (WVI-Watsonville Municipal) 53-min drive
  • San Carlos, CA (SQL) 36-min drive
  • San Jose Diridon Station 11-min drive
  • San Jose College Park Station 12-min drive
  • Santa Clara Station 16-min drive

At a glance

Key facts

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Motorhome/coach/lorry parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Fitness facilities
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 33000
  • Conference space size (meters) - 3066
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Silver Creek Restaurant – Overlooking the garden, this restaurant serves breakfast, brunch and lunch. A children's menu is available.

Palm Plaza Lounge – Overlooking the garden, this tapas bar serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Hayes Mansion’s small print

Also known as

  • Dolce Hayes Mansion Hotel San Jose
  • Hayes Mansion Hotel
  • Hayes Mansion San Jose
  • Hayes Mansion Hotel
  • Hayes Mansion San Jose
  • Hayes Mansion Hotel San Jose
  • Dolce Hayes Mansion Hotel
  • Dolce Hayes Mansion San Jose
  • Dolce Hayes Mansion
  • Hayes Mansion Hotel
  • Hayes Mansion San Jose
  • Hayes Mansion Hotel San Jose
  • Hayes Mansion
  • Hayes Mansion Hotel San Jose

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of USD 65

RV/bus/truck parking is available for an extra charge.

Buffet breakfast is offered for an extra charge of USD 18.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 1,645 reviews

Good 6.0
Don’t count on good food here
Whilst the stay was comfortable, the restaurant and in room dining was terrible. In fact the Restaurant was not even manned with anyone on my fist nights stay and I ended up ordering room service which they charged a 22% surcharge - the food was average at best. The only thing I enjoyed was the gym which was was well equipped and new and the location was close to my place of work.
gb7 night business trip
Poor 2.0
Avoid this place
Awful reception- our flight was late and we arrived at the locked reception. We were allocated a room in another building and pointed in the general direction. Reception was locked after us. We phoned through and advised keys were supplied. They were not. We wandered around the grounds trying to get into the building with the room and then reception and eventually were rescued by a security guard who helped us find our room. Not the best of starts. On opening the door the room clearly stank. I was not allowed to change rooms til the morning staff arrived. As the ( familiar) offensive smell was caused by the bedding I spent the night in a chair outside the room, there being no other room and no other communal areas.the room was changed in the morning but both rooms we had were incredibly small with poor facilities. No biscuits, tea, washing line or quality towels. Unbelievably no quality toiletries- just large unnamed containers for shampoo and body wash.really unacceptable. No intoom guest file and barely adequate seating and desk accommodation. Curtains let in light . Building work outside was noisy . Public rooms fine but breakfast was poor- good fruit but pastries hard and no maple syrup with the pancakes. Not one item correct on our check out statement. Not a good experience. We had much better service at a beighbouring hotel and will definitely return there and not to this place.
lynda, gb3 night romance trip
Very good 8.0
Lovely building and garden. It's an old building so the decor and feel is more traditional which is not my preference. No real view, tiny window. But overall fine.
Dafna, us1 night trip
Good 6.0
Just kind of weird. The layout of the hotel is confusing first off. The rooms were clean but the condition of the hotel felt old. Carpet coming up in the hallway etc.
Blaine, us1 night family trip
Very good 8.0
Concerns
The hotel is wonderful with lots of history. Front desk staff very slow at processing people through in timely manner. Staff ignores calls to front desk. They either need better training with focus on customer service or new management. I placed 3 calls on separate occasions to front desk and calls were ignored. Dirty dishes in hall way, our room was on first floor windows did not lock.
Randolph, us3 night family trip

Hayes Mansion

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