Receptionist was lovely,very friendly and helpful. The room had a large window that looked up a busy hill, vehicles a d pedestrians had clear view into room there should be voils to give some privacy, had to close heavy curtains during most of our stay. The big mirror fell of the wall, luckily we were not beside it at the time. The shower was terrible no power to it at all. The beds were comfy and clean. The spa steam room was not working, we were told that this has been ongoing for a while. Breakfast second day was a disgrace. Waited 20 minutes for someone to take otder, had to go find someone, the man who came to take order said sorry for your wait, his attitude was "tough luck". We waited another 5 minutes still no breafast..we left. Also a child was sick in the dining room when we arrived, was still there when we left. The chairs in the dining room were badly stained,needed a good clean.
