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Sofitel Hamburg Alter Wall

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Alter Wall 40HamburgHH20457Germany, 0203 684 4828Great location! See map

Luxury hotel with spa, near Hamburg City Hall
  • Free WiFi
Great location
Tasty breakfast
Fantastic service
Wellness Area
Sufficient wellness & sports facilities
549See all 549 reviews
From 2,706 reviewsTripAdvisor Traveller Rating

Sofitel Hamburg Alter Wall

Hotel Info: 0203 684 4828

from £149
  • Superior Room, View
  • Luxury Room, City View (canal or city view)
  • Junior Suite, City View (canal or city view)
  • Classic Room
  • Superior Room, City View
  • Suite, City View (Prestige)

About Sofitel Hamburg Alter Wall

Luxury waterside hotel with a restaurant and free WiFi

Steps to Rathaus square

Overlooking the charming canal known as the Kleine Alster, Sofitel Hamburg Alter Wall is within a 5-minute walk of Hamburg's central square with its ornate Rathaus or City Hall. Also a 5-minute walk, Rathaus U-Bahn Station connects to Hamburg's central station in 2 stops.

Boat tour of the Alster

Mönckebergstrasse, Hamburg's lively pedestrian shopping district, is 1 stop away on the U-Bahn and a great place to spend some time, either browsing or people-watching. A 10-minute walk away, many boats docked at Jungfernstieg will take you for a tour of the Alster.

Indoor pool and sauna

Ticino offers international cuisine while The Seven Heads bar and lounge serves drinks from a covered terrace overlooking the water, and the fitness center includes an indoor pool and a sauna.

Free WiFi, premium beds

The hotel's 241 spacious rooms are decorated in soothing whites and grays and feature large windows and marble and mosaic bathrooms. In addition to free WiFi, rooms include a flat-screen TV, Bose Wave radio, free bottled water, and signature Sofitel bedding.

At a glance

Key facts

Hotel size

  • This hotel has 241 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business centre
  • Meeting rooms 19
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Built in 2000
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Spa has 2 treatment rooms, including rooms for couples. Services include massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including reflexology.


Ticino – This restaurant specialises in international cuisine and serves breakfast and dinner. Open select days.

Seven Heads – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting).

Sofitel Hamburg Alter Wall’s small print

Also known as

  • Sofitel Hamburg Alter Wall Hotel
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Sofitel Alter Wall Hotel
  • Sofitel Hamburg Alter Wall
  • Sofitel Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Accor Hamburg Alter Wall
  • Hamburg Sofitel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Optional extras

Self-parking costs EUR 26 per day

Valet parking costs EUR 26 per day

Buffet breakfast is offered for an extra charge of EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Wired Internet access is available in guestrooms for EUR 6 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sofitel Hamburg Alter Wall


  • In Altstadt
  • Hamburg City Hall (5-minute walk)
  • St. Michaelis Church (11-minute walk)
  • Moenckebergstrasse (11-minute walk)
  • Hamburger Kunsthalle (18-minute walk)
  • Fish Market (35-minute walk)
  • Neuer Wall (4-minute walk)
  • St. Nikolai Church (5-minute walk)

Getting around

  • Hamburg (HAM) 21-min drive
  • Hamburg Central Station 18-min walk
  • Hamburg Dammtor Station 19-min walk
  • Sternschanze Station 6-min drive
  • Rodingsmarkt U-Bahn 2-min walk
  • Stadthausbrücke S-Bahn 2-min walk
  • Rathaus U-Bahn 6-min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Superb 9.0 From 549 reviews

Sofitel Hamburg Alter Wall
The rooms were enormous and the bed and pillows must be the most comfortable I have experienced travelling on business. Good amenities throughout the hotel. Able to work in the room too which is sometimes impossible.
A Traveller, gb1 night trip
Sofitel Hamburg Alter Wall
Good hote
Good location, friendly staff and excellent food. Have seen complaints about reception staff being rude but found them to be friendly and professional
Paul, gb3 night trip
Sofitel Hamburg Alter Wall
Very Good8.0
Pleasant stay
Good location
A Traveller, gb3 night business trip
Sofitel Hamburg Alter Wall
Very Good8.0
Service is awful
The bed is fantastic, the bathroom as well. The 'free bottled water' as sent by is a lie. It is a 'welcome bottle (single) of water'. None of the staff except the rude Person on duty who laughed in my face seemed to know that. The coffee in the room was either not there or only enough for one person. The spa was good and relaxing. I don't think I will go back there
Grant, gb4 night romance trip
Sofitel Hamburg Alter Wall
As we had some accord club points we were upgraded to a luxury room, which was amazing. Very stylish and very comfortable. There was a little confusion at breakfast about what should come from the buffet . However it was sorted out well.
Sandra, gb1 night romance trip

See all reviews

Sofitel Hamburg Alter Wall

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