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Andaz Shenzhen Bay

Luxury hotel with indoor pool, connected to a shopping centre, near Happy Coast

  • Free WiFi in the lobby
From
£226

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Andaz Shenzhen Bay
  • Andaz Shenzhen Bay
  • Indoor Spa Tub
  • Room, 1 King Bed, Bay View - Living Area
  • Andaz Shenzhen Bay
Andaz Shenzhen Bay. Image 1 of 43.
1 / 43Andaz Shenzhen Bay
2600, Keyuan South Road, Shenzhen, 518052, Guangdong, China
10.0.Exceptional.

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

The following facilities or services will be unavailable from December 24 2020 to June 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 220 smoke-free guestrooms
    • Housekeeping (on request)
    • 3 restaurants and bar/lounge
    • Indoor pool
    • Breakfast available
    • Sauna

    For families

    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Separate bathtub and shower
    • Separate dining area
    • Separate sitting area

    What’s around

    • In Nanshan
    • Happy Coast - 10-min walk
    • Window of the World - 4.5 mi / 7.2 km
    • Coco Park - 9.1 mi / 14.6 km
    • Shenzhen Convention and Exhibition Center - 10 mi / 16.1 km
    • Huaqiangbei - 11.2 mi / 18 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Room, 1 King Bed, Bay View
    • Room, 2 Single Beds, Bay View
    • Deluxe Room, 1 King Bed (Partial Bay View)
    • Deluxe Room, 1 King Bed
    • Suite, 1 King Bed, Bay View
    • Room, 1 King Bed
    • Studio, 1 King Bed, Bay View
    • Room, 2 Single Beds
    • Deluxe Room, 1 King Bed, Bay View (Panoramic)

    What’s around

    Landmarks

    • In Nanshan
    • Happy Coast - 10-min walk
    • Window of the World - 4.5 mi / 7.2 km
    • Coco Park - 9.1 mi / 14.6 km
    • Shenzhen Convention and Exhibition Center - 10 mi / 16.1 km
    • Huaqiangbei - 11.2 mi / 18 km
    • Huanggang Border Crossing - 12.5 mi / 20.1 km

    Getting around

    • Shenzhen (SZX-Shenzhen Intl.) 43-min drive
    • Hong Kong International Airport (HKG) 38-min drive
    • Zhuhai (ZUI-Jiuzhou Ferry Port) 87-min drive
    • Hong Kong Tin Shui Wai Station 12-min drive
    • Hong Kong Lok Ma Chau Station 14-min drive
    • Hong Kong Long Ping Station 15-min drive
    • Houhai Station 20-min walk
    • Dengliang Station 22-min walk
    • Keyuan Station 26-min walk
    map
    See on map
    2600, Keyuan South Road, Shenzhen, 518052, Guangdong, China

    At a glance

    Hotel size

    • This hotel has 220 rooms
    • This hotel is arranged over 25 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    There is no front desk at this property. The host will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas

    Parking

    • Secured on-site self-parking (CNY 60 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site garage

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • 3 restaurants
    • Bar/lounge
    • Coffee shop/café

    Things to do

    • Indoor pool
    • Pool sunloungers
    • Steam room
    • Sauna

    Working away

    • Number of meeting rooms - 9
    • Conference space
    • Conference space size (feet) - 10732
    • Conference space size (meters) - 997

    Services

    • Concierge services
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Year Built – 2020
    • Lift

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • Chinese
    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Espresso maker
    • Coffee/tea maker
    • Bathrobes
    • Slippers

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Things to enjoy

    • Individually decorated
    • Individually furnished
    • Separate dining area
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Rainfall showerhead
    • Designer toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Pay films
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Phone

    Food and drink

    • Free bottled water

    More

    • In-room safe (laptop compatible)

    Special features

    Dining

    Bar 1919 – On-site cocktail bar.

    五月花 – This coffee shop only serves light fare. Open daily.

    东室 – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

    西室 – This steakhouse specialises in Modern European cuisine and serves lunch and dinner. Open daily.

    谧园 – This fine-dining restaurant specialises in fusion cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

    Small print

    Also known as

    • Andaz Shenzhen Bay Hotel
    • Andaz Shenzhen Bay SHENZHEN
    • Andaz Shenzhen Bay Hotel SHENZHEN
    • Andaz Shenzhen Bay Hotel
    • Andaz Shenzhen Bay SHENZHEN
    • Andaz Shenzhen Bay Hotel SHENZHEN

    Optional extras

    Secured self-parking costs CNY 60 per day with in/out privileges

    Rollaway beds are available for CNY 583.0 per night

    Continental breakfast is offered for an extra charge of CNY 288 for adults and CNY 288 for children (approximately)

    Policies

    Pool access available from 6:00 AM to 10:00 PM.

    Parking height restrictions apply.

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

    Contactless check-in and contactless checkout are available.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

    This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

    This property reserves the right to pre-authorise the guest's credit card prior to arrival.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • Service fee: 10 per cent

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Andaz Shenzhen Bay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self-parking costs CNY 60 per day. Parking spaces may be limited.
    • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM. The swimming pool will be unavailable from December 24 2020 to June 30 2021 (dates subject to change).
    • Sorry, neither pets nor service animals are allowed.
    • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
    • Yes, there are 3 on-site restaurants, featuring Chinese cuisine. The dining venue(s) will be unavailable from 24 December 2020 to 30 June 2021 (dates subject to change). Nearby restaurants include Green Room (2.6 mi), 巴粮坊(长风水产店) (2.6 mi) and Starbucks (2.9 mi).
    • Andaz Shenzhen Bay has an indoor pool and a sauna, as well as a steam room.
    10.0.Exceptional.
    • 10.0.Exceptional

      很不错

      1 night business trip, Mar 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Zheng, 2 night trip, Mar 21, 2021

      Verified Hotels.com guest review

    See all 2 reviews