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University Inn of Carbondale

2.5 star property
Hotel in Carbondale

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for University Inn of Carbondale

Front of property
Standard Quadruple Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout curtains
Lobby sitting area
Lobby
Individually furnished, desk, laptop workspace, blackout curtains

Reviews

6.4 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Pet-friendly
  • Free breakfast
  • 24/7 front desk
  • Air conditioning

Main amenities (5)

  • Housekeeping (on request)
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Blackout curtains
  • Bath or shower
  • Free self-parking
  • Netflix
The price is £55
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, Accessible Bathtub

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Rainfall showerhead
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Individually furnished, desk, laptop workspace, blackout curtains

Deluxe Room

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Rainfall showerhead
Desk
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout curtains

Standard Quadruple Room, Multiple Beds

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Sofa Beds

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Free breakfast
Pet-friendly
Free parking
Free WiFi
7.2 out of 10, Good, (1001)
The price is £54
includes taxes & fees
22 Dec - 23 Dec
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About the area

Map
2400 W Main St, Carbondale, IL, 62901

What's nearby

  • SIH Medical Group - 5 min drive
  • Memorial Hospital of Carbondale - 5 min drive
  • Southern Illinois University - 5 min drive
  • Hickory Ridge Public Golf Center - 6 min drive
  • Banterra Center - 7 min drive

Getting around

  • Marion, IL (MWA-Williamson County Regional) - 22 min drive
  • Cape Girardeau, MO (CGI-Cape Girardeau Municipal) - 69 min drive
  • Carbondale Station - 5 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Midland Inn - ‬6 min drive
  • ‪Buckwater Brew Works and Whiskey House - ‬5 min drive
  • ‪Quatro's Deep Pan Pizza - ‬5 min drive
  • ‪Lentz Dining Hall - ‬6 min drive

About this property

University Inn of Carbondale

University Inn of Carbondale is a great choice for a stay in Carbondale. Free perks include self-parking and continental breakfast daily between 6:30 AM and 9:30 AM. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 57 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Off-lead area available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Working away

  • Business centre

Services

  • 24-hour front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Soap and shampoo
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

Frequently asked questions

Does University Inn of Carbondale offer free cancellation for a full refund?
Yes, University Inn of Carbondale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at University Inn of Carbondale?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per day, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at University Inn of Carbondale?
Yes, there's free self parking.
What are the check-in and check-out times at University Inn of Carbondale?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM.

University Inn of Carbondale Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Awesome Customer Service !!!
Customer service was great and very friendly . I enjoyed My stay .
Tanesha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bart, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Na!
Just an overnight stay. Won't be coming back. Checkin was at a kiosk talking to a guy, who knows where he was at. Only one employee seen while we were there, he was cleaning our room. Only good thing was the bed was actually comfortable. View out the window was the abandoned part of the hotel, all boardedup.
Richard, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ray, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Heating or air conditioning didn’t work ants in room
Kyra, 1-night romance trip
Verified Expedia guest review

4/10 Fair

We stayed here for almost a week, in this week we didn’t get room service once. Had to reactivate the keycards every single day multiple times because of “system issues”. entirety of staff smoked so the entire building smelled like smoke. Unsafe part of town, Ubers are very very spotty. Unsafe, drivers and driving conditions around property no food or amenities nearby within walking distance. Staff is unfriendly and on some occasions, rude. Honestly, only recommend in emergency situations. It will give you a bad and a place to sleep, but it will not be an enjoyable time.
Kai, 3-night business trip
Verified Expedia guest review

4/10 Fair

Property undergoing management change so it has to get better. Currently in disrepair and unclean. Kiosk checkin with person living in Asia was strange and impersonal.
Jenifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel was clean and quiet
1-night trip
Verified Hotels.com guest review

6/10 Good

Rooms were nice and comfy. Outside of hotel was sketchy and check in by kiosk wasn’t difficult but wasn’t working. So took a little longer
Katie, 2-night trip with friends
Verified Expedia guest review

6/10 Good

We have been there several times. It is clean and affordable which are most important to me. We had to have help to get the tv started ( only waited 10 minutes), but then the volume was stuck at a very loud setting. Also, the air conditioning couldn’t be turned down. it was 58 degrees or turn it off.
Ellen, 1-night family trip
Verified Expedia guest review

8/10 Very good

First time to check in via a kiosk. Did not see one member of hotel staff during our brief stay in part due to this.
John, 1-night family trip
Verified Expedia guest review

2/10 Poor

Room wasn’t in the best condition. Floors had trash that should have been swept. Tub was dirty and toilet smelled like urine. Manager had her boyfriend there kicking it so she had to put on clothes to come down to speak with me. Bed was filthy and the couch mattress was nasty..
Jessie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Don’t stay here if you can help it!
Check in was ok. Gentleman helping us virtually was nice. There was an issue with our key and someone had to come help us. She was rude and not helpful. Room was awful. Bed was so uncomfortable . You can actually see the imprints in it where everyone has slept. Room was Damp, moldy and musty smelling. Husband and I both woke up ill. Breakfast was to be out at 6:30. At 7:15 nothing was there but yesterday’s bread. Not even condiments for coffee. Tv and internet went out shortly after we got there and was out all night. While I was showering, the knob fell off the shower. Property area was dirty and several homeless people hanging around property all night. All in all I do NOT recommend staying here.
Kelly, 1-night trip
Verified Hotels.com guest review

2/10 Poor

My son and I were very disappointed with this motel, 1) There was no clerk on duty - only a video screen with a person monitoring the area. I have no idea if he was onsite somewhere or not. There were no instructions about what to do - just a person eventually calling out if they could help us. 2) The FREE breakfast was almost non-existent, so I guess that's why it was free. There was some cereal, but no milk. There was a waffle maker with no instructions and a broken timer so it was challenging to make a waffle. There were no yogurt, fresh fruit, or rolls available. 3) Room was clean, but there was only 1 bath towel and 1 hand towel, and 3 wash clothes in the bathroom even though there were two of us and we had the room booked in advance so they knew we were coming. 4) We booked for 2 nights, but our keycards expired after the first day. They issued new ones, but when I tried mine, it didn't work so I had to go back down to the video screen to get a new one. 5) All of the other motel building were boarded up and run down and a flock of vultures visited the site every morning. 6) When I checked out, I wanted a receipt which they could not print and needed my email address to send it. I hope you read this before you book. Thanks.
Jerome, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Susan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Ann, 1-night trip
Verified Orbitz guest review

6/10 Good

It was an ok stay room clean
Larry, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Matthew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jessica, 6-night trip
Verified Expedia guest review

2/10 Poor

I stayed from July 3rd through July 6th. Check in was through a kiosk. We asked for an extra key (2-bed room) and the Kiosk jammed. We came back about an hour later and got the extra key. Breakfast was served from 6:30am to 9am. I arrived at 7:45 am and most everything was gone. There was a few pieces of toast, not butter. Pancake batter was used up and no one was around to replenish. There was no hot water for a shower at 8:30am. I shower at 5:30am to get the hot water and it lasted for about 4 minutes of my 5 -6 minute shower. The last day there was no hot water at 5:30am either. Shower early and quickly. The smoke alarm was on the floor next to the fridge (wires hanging from the ceiling). there was no dresser and only one hanger. The towel bar in the bathroom was missing from the wall - the right side was attached but the left and the bar was missing. the toilet seat was attached on one side but lose on the other. The TV would not work. I had someone from the staff look at it and she could not get it to work either. She said the manager would come by but I did not see anyone when I was there. I had plans and not able to hang out for a manager about a TV. I was told it was the Wifi was out and effecting the TV. They said it would probably be Sunday or Monday when it would be fixed (I checked out Saturday). I checked with another guest and they were not having a problem with their TV so it is unlikely a Wifi issue.
Michael, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Problems and pluses.
There are many good things about the hotel such as cleanliness inside, sweet staff, a spacious room and a super comfy bed. There are a few really bad things as well, such as pretty expensive especially for a week stay at over$445. That there is no pool which for a property this size is crazy. They are under construction and I sat for 15 mins waiting for a person to check me in only to be told that you have to use a kiosk where you are talking to a person on a screen that checks you in which I didn't like at all. One of my main issues is that the free breakfast that was shown on the website, which is one of the reasons I chose here, has nothing that is shown as the breakfast on the website. It was supposed to have sausage biscuits, oatmeal, fruit, juice, etc. I was there for a week and the only thing that they have is the tired waffles, cereal, milk, toast and coffee.
Dolores, 7-night trip
Verified Hotels.com guest review

4/10 Fair

The TV didn’t work. Didn’t feel was that clean. The room next door had people living on it. The housekeeper kept checking on me for some reason asking me if she could help me. Yet, she could barely speak English and not sure why she kept asking me. The lamps didn’t work and were unplugged. It definitely is not a place you should pay over $50 a night. It should be listed as cheaper. It is more of a place that should rent their rooms by the hour.
Christina, 1-night business trip
Verified Expedia guest review

6/10 Good

Cory, 1-night family trip
Verified Hotels.com guest review