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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Exterior
Outdoor pool
Breakfast, lunch and dinner served, garden views
Massages
Interior

Overview of Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

VIP Access

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property
Luxury hotel with outdoor pool, near Museum of Art, Architecture, and Technology

9.2/10 Superb

564 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £247
Price available on 30/3/2023
Map
Rua Jau 54, Lisbon, 1300-314
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Health club
  • Sauna
  • Self parking
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Spa services
  • Babysitting
  • Business centre
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Alcântara
  • Belém Tower - 45 min walk
  • Jerónimos Monastery - 8 min drive
  • Commerce Square - 23 min drive
  • Lisbon Cathedral - 24 min drive
  • Marquis of Pombal Square - 13 min drive
  • Castle of São Jorge - 31 min drive
  • Eduardo VII Park - 16 min drive
  • Avenida da Liberdade - 17 min drive
  • Gulbenkian Museum - 14 min drive
  • Avenida da Liberdade - 16 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 25 min drive
  • Cascais (CAT) - 27 min drive
  • Alcantara-Terra Station - 16 min walk
  • Alcantara-Mar Station - 18 min walk
  • Belem Station - 25 min walk
  • Alto Sto. Amaro Stop - 4 min walk
  • R. João Barros Stop - 4 min walk
  • Pavilhão da Ajuda Stop - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Selva - 4 min walk
  • Londrina Café - 6 min walk
  • Pastelaria Docelândia - 10 min walk
  • Be OK Café - 9 min walk
  • Coffee Spot - 8 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Placing you 2.3 mi (3.7 km) from Belém Tower and 2.9 mi (4.6 km) from Commerce Square, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers an airport shuttle (available 24 hours) for EUR 50 per vehicle. Guests can indulge in massages, and Valle Flor serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and central location get good marks from fellow travellers. The property is only a short walk to public transportation: Alto Sto. Amaro Stop is 4 minutes and R. João Barros Stop is 4 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 17 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Valle Flor – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Bar Allegro – This café serves brunch, lunch and dinner.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)

Renovations and closures

The following facilities or services will be unavailable from January 9 2023 to March 15 2023 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 110.0 per night

Parking

  • Self-parking costs EUR 17 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

<p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Frequently asked questions

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offer free cancellation for a full refund?
Yes, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
As of 26 Mar 2023, prices found for a 1-night stay for 2 adults at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World on 30 Mar 2023 start from £247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Yes, there's an outdoor pool. The swimming pool will be unavailable from January 9 2023 to March 15 2023 (dates subject to change).
Are pets allowed at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Yes. Self-parking costs EUR 17 per day. Electric car charging is available.
Is an airport shuttle service offered by Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
No, this hotel doesn't have a casino, but Estoril Casino (18-min drive) and Lisbon Casino (27-min drive) are both nearby.
What is there to do at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes aerobics . Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World also has a sauna and a health club, as well as a garden.
Are there restaurants at or near Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Yes, Valle Flor offers garden views.
Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World like?
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is a short 4-minute walk from Alto Sto. Amaro Stop and 9 minutes' walk from Lisboa Congress Centre. Travellers recommend the hotel for its central location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Iouri, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nabila, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quick holiday escape
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel! Staff was very helpful and nice.
Verified Expedia guest review

10/10 Exceptional

Best hotel ever!!!
paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Georgiy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Such a beautiful hotel. Great rooms, excellent & friendly staff, beautiful restaurants, bar & grounds. All around perfect
Rylie, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed the property with its uniqueness and history. It definitely felt like staying in a palace. The only thing I can fault was that the steam room and jacuzzi was not working.
Rajinder Kaur, 4-night family trip
Verified Expedia guest review

4/10 Fair

Terrible service
Room was barely functioning
A, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful grounds, staff are extremely accommodating and the pool is spectacular
1-night trip with friends
Verified Hotels.com guest review