Hilton Garden Inn Richmond Innsbrook

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Primary image
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hilton Garden Inn Richmond Innsbrook

Hilton Garden Inn Richmond Innsbrook

3.0 star property
3-star hotel in Glen Allen with indoor pool and restaurant

8.4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £124
Price available on 2/10/2022
Map
4050 Cox Rd, Glen Allen, VA, 23060
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Spa tub
  • Room service
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Short Pump Town Center - 44 min walk
  • University of Richmond - 12 min drive
  • Virginia Commonwealth University - 16 min drive
  • Broad Street - 16 min drive
  • Greater Richmond Convention Center - 16 min drive
  • Richmond International Raceway - 18 min drive

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive
  • Richmond Staples Mill Road Station - 13 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 23 min drive

About this property

Hilton Garden Inn Richmond Innsbrook

3-star hotel in the business district
At Hilton Garden Inn Richmond Innsbrook, you can look forward to a corner/local shop, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the hot tub. The on-site restaurant, Great American Grill, features American cuisine. In addition to a 24-hour fitness centre and a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Continental breakfast (surcharge), luggage storage and smoke-free property
  • Express check-out, a 24-hour front desk and a ballroom
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All guest rooms at Hilton Garden Inn Richmond Innsbrook have comforts, such as premium bedding and Laptop workspace, in addition to amenities, such as complimentary wireless Internet access and air conditioning. Guests reviews give good marks for the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2080 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Breakfast costs between USD 9 and USD 20 for adults, and USD 9 and USD 20 for children (approximately)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook offer free cancellation for a full refund?
Yes, Hilton Garden Inn Richmond Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?
As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on 2 Oct 2022 start from £124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Richmond Innsbrook?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Richmond Innsbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Hilton Garden Inn Richmond Innsbrook?
Yes, pets are welcome. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Richmond Innsbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Richmond Innsbrook?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Richmond Innsbrook and nearby?
Hilton Garden Inn Richmond Innsbrook has an indoor pool and a 24-hour fitness centre, as well as a hot tub.
Are there restaurants at or near Hilton Garden Inn Richmond Innsbrook?
Yes, Great American Grill offers American cuisine. Nearby restaurants include Joey's Hot Dogs (3-min walk), Mexico Restaurant (4-min walk) and Thai Flavor Food (5-min walk).

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Stayed here before great location for family visits and its a very nice and clean hotel
Joan, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible Hilton - Expected Better
Absolutely the worst Hilton Hotel I've ever stayed in. This hotel is in need of a complete overhaul. The carpets are dirty and stained. The furniture in the lobby and in the rooms are stained, torn and chipped. The floor in my room(s) (I changed twice) were sticky, dusty and also stained. Bedspread had a large hole and stains that liked like blood. Wood furniture had stains and significant dust on them as if they were never cleaned. Garbage pails throughout the hotel were overflowing. I've taken videos of all the issues described and will be sending them to Hilton management directly. Do Not stay at this hotel until it is fully renovated.
gregory, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
My stay was great! Everything about my stay was great.
Tyeas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kayla, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in a nice area
Nice hotel with lots of restaurants within walking distance of hotel. The area is very nice. The hotel was very clean and comfortable. The pool was a lot smaller than it appeared on-line and was crowded so we did my use it.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location next to excellent steak house.
Chris, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Jacob, 1-night trip
Verified Expedia guest review

6/10 Good

I reserved online, and was put in a handicapped room, which meant the shower was the entire bathroom. I did not request a handicapped allowance. Coffee for provided coffee maker was hard to come by. They did have coffee available on the first floor -lobby. TV did not work with its remote -maintenance went thru 3 different units.
Katherine, 4-night trip with friends
Verified Travelocity guest review

8/10 Very good

Anna Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jamie, 1-night trip
Verified Hotels.com guest review