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Hyatt Regency Hesperia Madrid

Luxury hotel with 2 restaurants, connected to the convention centre, near Santiago Bernabeu Stadium

  • Free WiFi
From
£145

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  • Regency, Executive Suite - Private spa tub
  • Regency, Executive Suite - Bathroom
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Reception. Image 1 of 55.
1 / 55Reception
Paseo Castellana 57, Madrid, 28046, Madrid, Spain
9.2.Superb.
  • Stayed here 3 times now, never disappointed. Amazing service from start to finish and…

    Apr 28, 2019

  • Great weekend in Madrid Located in Central Madrid between stadium and historical center.…

    Mar 1, 2019

See all 114 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Quiet
Transport options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 169 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Chamberi
  • Santiago Bernabeu Stadium - 20-min walk
  • El Retiro Park - 29-min walk
  • Gran Via Street - 30-min walk
  • Prado Museum - 36-min walk
  • Puerta del Sol - 36-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Family Suite
  • Room, 1 King Bed
  • Regency, Suite, 1 King Bed
  • Regency, Executive Suite
  • Room, 1 King Bed, Terrace
  • Room, 2 Single Beds

Location

Paseo Castellana 57, Madrid, 28046, Madrid, Spain
  • In Chamberi
  • Santiago Bernabeu Stadium - 20-min walk
  • El Retiro Park - 29-min walk

What’s around

Landmarks

  • In Chamberi
  • Santiago Bernabeu Stadium - 20-min walk
  • El Retiro Park - 29-min walk
  • Gran Via Street - 30-min walk
  • Prado Museum - 36-min walk
  • Puerta del Sol - 36-min walk
  • Plaza Mayor - 42-min walk
  • Royal Palace of Madrid - 42-min walk
  • Casa de Campo - 4.3 mi / 6.9 km

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 15-min drive
  • Nuevos Ministerios Station 11-min walk
  • Madrid Recoletos Station 22-min walk
  • Calanas Station 6-min drive
  • Gregorio Maranon Station 1-min walk
  • Ruben Dario Station 8-min walk
  • Alonso Cano Station 9-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 169 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 33 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*
  • Train station pick-up (available 24 hours)

Parking

  • On-site self-parking (EUR 35.20 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • Catalan
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian-cotton sheets
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 65-inch Smart televisions
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Santceloni – This fine-dining restaurant serves lunch and dinner. 2-star Michelin rating. Reservations are required.

La Manzana – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open selected days.

Mery Bárbola – On-site bar. Open daily.

Small print

Also known as

  • Hesperia Madrid Hotel
  • Hyatt Regency Hesperia Madrid Hotel
  • Hyatt Regency Hesperia Madrid Madrid
  • Hesperia Madrid Hotel A Hyatt Affiliate
  • Hyatt Regency Hesperia Madrid Hotel Madrid
  • Hyatt Regency Hesperia Madrid Hotel
  • Hyatt Regency Hesperia Madrid Madrid
  • Hesperia Madrid Hotel A Hyatt Affiliate
  • Hyatt Regency Hesperia Madrid Hotel Madrid
  • Hesperia Hotel
  • Hesperia Madrid
  • Hesperia
  • Hesperia Hotel Madrid
  • Madrid Hesperia Hotel
  • Hesperia Madrid Hotel

Optional extras

Self-parking costs EUR 35.20 per night

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

Local area shuttle, casino shuttle and shopping centre shuttle service is offered for an extra charge

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and GBAC STAR (Hyatt) guidelines.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Regency Hesperia Madrid does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 35.20 per night. Electric car charging is available.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 15 kg per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants. Nearby restaurants include La Gabinoteca (4-min walk), El Jardín del InterContinental (4-min walk) and VIPS (4-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (4-min drive) are both nearby.
  • Maintain your daily exercise routine at the gym.
9.2.Superb.
  • 10.0.Exceptional

    Just an all around good hotel. Especially good for a weekend trip to Santiago Bernabeu

    Ragnar, 2 night romance trip, Mar 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautifully presented, lovely staff and great location for exploring Madrid.

    3 night romance trip, Feb 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    very good, the hotel food was expensive but the rooms were clean and tidy, everyone was friendly

    1 night trip, Jan 9, 2019

    Verified Expedia guest review

  • 6.0.Good

    My impression of the hotel was let down at the end because in the morning the day before I left I spoke to a lady at reception and asked if I could have a late check out because my flight did not leave until much later. She checked for me and came back and said it was fine and a late check out was agreed and I was happy to pay extra for that. On the day I left I got a phone call in my room to say that they needed me to vacate my room. I thought there may have been a misunderstanding about my later check out but I was told that the lady on reception made a mistake and my room was needed for a guest arriving on the day so I needed to leave earlier. I had already made plans and based them around the time of the late check out that was agreed so I found this to be disruptive and caused an inconvenience for me. I was surprised tat the mistake got noticed so late (the afternoon I was leaving) when I had spoken to someone over 24 hours earlier about it. It was a coincidence I happened to be in my room at the time they phoned as I wonder what would have happened if I was not and they say they needed the room urgently? From the warm welcome at check in it went to the other end of the spectrum that we want you out of the hotel asap so it did let itself down for me at the end.

    4 night trip, Jan 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel. Good location. Excellent housekeeping

    3 night trip, Dec 6, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Reopen few months ago , nice rooms , great location

    1 night romance trip, Feb 15, 2020

    Verified Expedia guest review

  • 8.0.Very good

    I am a Gold member and did not receive the discount promised.

    S.Fox, 7 night romance trip, Feb 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was very friendly they were able to get me into the room early and they gave me a free upgrade thank you to everyone at the staff

    2 night trip, Dec 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely wonderful hotel and location. Friendly staff, clean and comfortable rooms. If I have the opportunity to visit Madrid again, I will choose this hotel again.

    7 night romance trip, Oct 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente condition and very good location. Friendly people. I am sure I will come back.

    Angel, 1 night family trip, Sep 30, 2019

    Verified Expedia guest review

See all 114 reviews