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Zoom Hotel

4-star hotel with bar/lounge, near Avenue Louise

  • Free WiFi

Property renovations and closures

  • This property is closed from December 3 2020 to March 31 2021 (dates subject to change).

Image gallery

  • Lobby
  • Lobby
  • Living Area
  • Living Area
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8.6.Fabulous.
  • We were expecting this hotel to be a happening place (by the reviews) but it turned out…

    Feb 6, 2020

  • The building was not designed as a hotel so I woke up when people passed by the room, the…

    Nov 18, 2019

See all 144 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 37 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Snack bar/deli

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Heart of Brussels
  • Royal Museums of Fine Arts of Belgium - 16-minute walk
  • Manneken Pis Statue - 25-minute walk
  • La Grand Place - 25-minute walk
  • Avenue Louise - 1-minute walk
  • Place du Grand Sablon - 16-minute walk
This property is closed from 3 December 2020 to 31 March 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room (XL)
  • Double Room

Location

  • Heart of Brussels
  • Royal Museums of Fine Arts of Belgium - 16-minute walk
  • Manneken Pis Statue - 25-minute walk

What’s around

Landmarks

  • Heart of Brussels
  • Royal Museums of Fine Arts of Belgium - 16-minute walk
  • Manneken Pis Statue - 25-minute walk
  • La Grand Place - 25-minute walk
  • Avenue Louise - 1-minute walk
  • Place du Grand Sablon - 16-minute walk
  • European Union Parliament Building - 18-minute walk
  • Royal Palace of Brussels - 18-minute walk
  • Brussels Park - 19-minute walk
  • Mont des Arts - 20-minute walk
  • Galeries Royales Saint-Hubert - 24-minute walk

Getting around

  • Brussels Airport (BRU) 25-min drive
  • Antwerp (ANR-Antwerp Intl.) 35-min drive
  • Charleroi (CRL-Brussels South Charleroi) 36-min drive
  • Brussels-Luxembourg Station 16-min walk
  • Brussels-Chapel Station 17-min walk
  • Central Station 22-min walk
  • Stéphanie Tram Stop 3-min walk
  • Defacqz Tram Stop 6-min walk
  • Faider Tram Stop 7-min walk

At a glance

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (EUR 20 per day)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Terrace

Accessibility

  • Roll-in shower

Languages Spoken

  • Dutch
  • English
  • French
  • Spanish

In the room

Home comforts

  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Zoom Beer House – On-site brewpub.

Small print

Also known as

  • Zoom Hotel Brussels
  • Zoom Hotel
  • Zoom Brussels
  • Zoom Hotel Hotel
  • Zoom Hotel Brussels
  • Zoom Hotel Hotel Brussels
  • Zoom Hotel Brussels
  • Zoom Hotel Hotel Brussels

Optional extras

Parking is available nearby and costs EUR 20 per day

Rollaway beds are available for EUR 30 per night

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Zoom Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 3 December 2020 to 31 March 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, neither pets and nor service animals are allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include L'epicerie (4-min walk), Les Brassins (4-min walk) and Sushi Shop (5-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    always great

    Laura, 1 night business trip, Jan 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Overpriced hipster hotel

    Although the hotel looks pleasing, it was disappointing, especially when travelling for business. It is in a lovely area which may be one reason it is overpriced. The room is large, which is great, but lacking. There are not enough outlets, which meant I was always having to unplug something in order to even plug in my computer or phone. The room had poor lighting, especially at the desk, with one floppy light sort of attached to a pole. There was no refrigerator in the room. For the price, I would opt for somewhere else that has those basic amenities and may even have a gym.

    Dee, 2 night trip, Oct 14, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel - excellent customer service.

    Just back from a 3 night stay at Zoom and we really enjoyed our stay. Couldn't really complain, the decor, the furniture, the bathroom and public areas were all lovely...all in a retro industrial style. We were really impressed with the customer service whilst staying at the hotel. All staff we dealt with were so helpful. We had an issue with broken air conditioning in our room but staff immediately offered us breakfast free of charge and upgraded our room. Overall a really lovely stay.

    3 night romance trip, Oct 13, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great decor, incredible beer list

    Very friendly staff. Overall great place. Highlights a stunning beer list of quality Belgian beers

    3 night trip, Jun 29, 2018

    Verified Expedia guest review

  • 6.0.Good

    Great hotel let down by invisible manager

    The hotel itself is perfectly fine however hope you don’t have a problem as then it’s isn’t as great. The staff were all very helpful but given the couldn’t deliver the room we had booked - they downgraded us they weren’t empowered to fix our bill to take this into account and the manager was never available to fix it. They couldn’t even call this mysterious manager!! Probably best to find another hotel in Brussels

    John, 2 night trip, May 15, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    the reception guy was so helpful and was willing to go beyond whats expected of him to be helpful, thanks so much!

    Nahi, 3 night business trip, Mar 3, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Posh neighborhood, reasonable boutique hotel

    Happy that we got a booking here for New Year’s Eve and New Year’s Day. It’s situated in an apparently posh area surrounded with posh shops. The Metro 2 & 6 lines stop here @ Louis which makes the hotel accessible any time. It’s a short, safe walk from the Metro, which can take you to many points in the city. The hotel ambience is unique, very artsy with numerous photographs framing the interior. Even the room has a gigantic photograph to frame the bed. Needless to say, expect a feeling of being in an artist’s studio—dark walls and painted metal pipes as hardware. We were in one of the rooms on the highest floor so we had to take the elevator to the 4th and climb a flight of stairs to the 5th. No big deal. The only thing was the creaky floor and how it got really warm and incredibly stuffy in our room. We were recommended to turn down our radiators but it just might be all the heat emanating from the lower floors. Nevertheless, beds were comfortable; our family was happy to be safe and sound. Their bathroom was a nice size and more importantly, clean and decent. Housekeeping was also prompt, even showing up on the first day of the year! We didn’t get to try their breakfast but we did purchase beer from their bar!

    Marcial JrIII, 2 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Vey new and vey clean hotel. The quality of the towels and bedding is very good. The location is in the middle of the shopping ares which is ok. For the main attractions you need to walk 20 min. We definetely would stay here next time.

    Irina, 2 night family trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome hotel

    Great hotel. Decent location, which although was not in the tourist center of town, was by a lot of high-end shopping in a more local neighborhood. Staff were professional and friendly. Room and furnishings were top-notch, with good attention to comfort and style.

    3 night trip with friends, Dec 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Way too expensive given the offer. I expect 4 star quality for 370$. This was more a nice 2 &1/2 stars. Value for the money (1 to 5 with 5 being best) 1. It should be in the $100 range. It's Comfort Inn level.

    1 night business trip, Dec 9, 2019

    Verified Expedia guest review

See all 144 reviews