Hyatt Place New York/Chelsea

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Down duvets, pillow-top beds, in-room safe, individually furnished
Down duvets, pillow-top beds, in-room safe, individually furnished
Down duvets, pillow-top beds, in-room safe, individually furnished
Down duvets, pillow-top beds, in-room safe, individually furnished

Overview of Hyatt Place New York/Chelsea

Hyatt Place New York/Chelsea

3.0 star property
3-star hotel with restaurant, near Madison Square Garden

8.2/10 Very good

320 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is £238
Price available on 30/10/2022
140 WEST 24TH STREET, New York, NY, 10011
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour fitness centre
  • Self parking
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 5 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 14 min walk
  • Times Square - 19 min walk
  • Bryant Park - 20 min walk
  • New York University - 20 min walk
  • Broadway - 22 min walk
  • Grand Central Terminal - 27 min walk
  • Radio City Music Hall - 28 min walk
  • Rockefeller Center - 30 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 10 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 36 min drive
  • John F. Kennedy International Airport (JFK) - 48 min drive
  • New York 23rd St. Station - 3 min walk
  • New York W 32nd St. Station - 10 min walk
  • Penn Station - 12 min walk
  • 23 St. Station (7th Av.) - 3 min walk
  • 28 St. Station (7th Av.) - 5 min walk
  • 23 St. Station (8th Av.) - 6 min walk

About this property

Hyatt Place New York/Chelsea

3-star hotel near Madison Square Garden
Near Empire State Building, Hyatt Place New York/Chelsea provides free on-the-go breakfast, dry cleaning/laundry services and a bar. The on-site restaurant, The Placery, features American cuisine. In addition to a 24-hour fitness centre and a 24-hour business centre, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), a lift and express check-out
  • A 24-hour front desk and coffee/tea in the lobby
Room features
All guest rooms at Hyatt Place New York/Chelsea feature comforts, such as laptop-compatible safes and climate-controlled air conditioning, as well as amenities, such as complimentary bottled water.
Extra amenities include:
  • Pillowtop mattresses and down duvets
  • Showers and shampoo
  • 50-inch Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, coffee/tea makers and heating


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 510 rooms
  • Arranged over 45 floors


  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)


  • Pets allowed (dogs only)*
  • Service animals welcome


  • Free WiFi in public areas


  • Covered on-site self-parking (USD 50 per day)
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay free

Working away

  • 24-hour business centre


  • 24-hour front desk
  • Dry cleaning/laundry services


  • 1 building/tower
  • Built in 2021
  • 24-hour fitness centre


  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchair-width doorways
  • Step-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations

Special features


The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
The Placery – This bar only serves dinner. Open selected days.

Fees & policies

Refundable deposits

  • A damage deposit of USD 100.00 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)


  • Service animals exempt from fees
  • Pet deposit: USD 100.00 per week
  • Pets are allowed for an extra charge of USD 75 per pet, per week


  • Covered self-parking costs USD 50 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea Hotel
Hyatt Place New York/Chelsea New York
Hyatt Place New York/Chelsea Hotel New York

Frequently asked questions

Does Hyatt Place New York/Chelsea offer free cancellation for a full refund?
Yes, Hyatt Place New York/Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place New York/Chelsea?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Hyatt Place New York/Chelsea on 30 Oct 2022 start from £238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place New York/Chelsea?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Place New York/Chelsea?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per week, and there's also a deposit of USD 100.00 per week. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place New York/Chelsea?
Yes. Self-parking costs USD 50 per day.
What are the check-in and check-out times at Hyatt Place New York/Chelsea?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Hyatt Place New York/Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Hyatt Place New York/Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place New York/Chelsea?
Yes, The Placery offers American cuisine. Nearby restaurants include Tappo (3-min walk), Doughnut Plant (3-min walk) and Terri (3-min walk).
What's the area around Hyatt Place New York/Chelsea like?
Hyatt Place New York/Chelsea is in Manhattan, a short 10-minute drive from New York, NY (NYS-Skyports Seaplane Base) and 9 minutes' walk from Madison Square Garden.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Great option
This is a great option for those who love a neighborhood setting. I enjoyed my stay. The staff was really nice.
3-night business trip
Verified guest review

2/10 Poor

Marcio, 1-night trip
Verified guest review

10/10 Exceptional

Friends stay
It was a great stay— perfect location close to Penn station and all the exciting downtown sites. Room looked new and modern, and the bed was comfortable. Breakfast was ok, just happy it was included. Would stay again!
1-night trip with friends
Verified guest review

8/10 Very good

A very pleasant stay
As former New Yorkers it's a great location in Chelsea (our part of town) as we didn't want to stay anywhere near Times Square. Room was small but adequate for our needs. Could have been a tad wider to maneuver around the bed. Although it was pristine clean, the bathroom is tiny tiny tiny! Needs more hooks for hanging up a towel or robe. Have to do a little shimmy to get into the shower. If one has to do a smelly and/or noisy no. 2 we suggest using the facilities in the cellar for a more roomier experience and less offensive to the other person in the room. 🙂 Instead of housekeeping knocking on the door, they called us to see if we wanted the room made up as we left a "do not disturb" sign on the door. We appreciated that. The free breakfast is great way to start the day and you have your choice of having it on the ground floor or on the 2nd floor terrace or take to your room. They seem to run out of forks but they have plenty of prepacked plastic ones available. The hallway is narrow, so if you're claustrophobic you might be uncomfortable, but it is a compact hotel that you don't have to travel far to your room. Our room was very quiet. Upon departure they gave a swag bag of bottled water. Staff was very pleasant, friendly, and accommodating. Will definitely stay here again.
2-night trip
Verified guest review

10/10 Exceptional

new york trip
went to new york for first time. loved it and really enjoyed my hotel stay. i felt very safe and taken care of. will deffenitly stay there again, thankyou so much. wonderful staff.
Rosalva, 3-night family trip
Verified guest review

10/10 Exceptional

Angel, 1-night trip
Verified guest review

10/10 Exceptional

A convenient place to stay with wonderful customer service. Enjoyed our stay.
Richelle, 2-night family trip
Verified guest review

6/10 Good

Nice view, tiny room.
The hotel was clean and the staff was friendly. The view from our room was amazing. However, the room was tiny. No where to even open up a suitcase, as was the bathroom. I wouldn't stay here again as I felt like I was staying in a closet.
Holly, 2-night trip with friends
Verified guest review

10/10 Exceptional

Anna, 1-night trip
Verified guest review

10/10 Exceptional

We liked the hotel and the services provided. The only issue was with the lack of elevator service during peak hours.
Gloriluz, 4-night family trip
Verified guest review