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Allegro Playacar - All Inclusive

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Exterior
Superior Room | Exterior
Free minibar, in-room safe, iron/ironing board, bed sheets
5 restaurants, breakfast, lunch and dinner served, international cuisine
Lobby

Overview of Allegro Playacar - All Inclusive

Allegro Playacar - All Inclusive

3.5 star property
All-inclusive beachfront property with pool bar, near Quinta Avenida

7.8/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710

Guests rated this location 8.7/10 - Excellent

Main amenities
  • 3 outdoor pools
  • 5 restaurants and bar/lounge
  • Children's club
  • Children's pool
  • Daily housekeeping
  • Fitness centre
  • Free children's club
  • On the beach
  • Outdoor tennis court
  • Pool bar
  • Spa services
  • Swim-up bar
Feel at home
  • Children's club
  • Children's pool
  • Garden
  • Playground on site
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Playacar
  • Quinta Avenida - 23 min walk
  • Playa del Carmen Main Beach - 24 min walk
  • Playacar Golf Club - 1 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Mamitas Beach - 15 min drive
  • Gran Coyote Golf - 17 min drive
  • Xplor Theme Park - 18 min drive
  • Xcaret Eco Theme Park - 20 min drive
  • Ferry to Cozumel - 23 min drive
  • El Camaleon Mayakoba Golf Course - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • Desayuno Don Juan - 12 min walk
  • Rosa Roja - 7 min walk
  • Turquesa - 4 min walk
  • Starbucks - 5 min walk
  • Steakhouse Riu Tequila - 1 min drive
Map

About this property

Allegro Playacar - All Inclusive

At Allegro Playacar - All Inclusive, you can spend time at the beach playing volleyball, plus you'll only be a five-minute drive from Quinta Avenida and Playa del Carmen Main Beach. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Topaz, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this all-inclusive property include a free kid's club, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 286 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Poolside bar
  • Snack bar/deli
  • Swim-up bar

Travelling with children

  • Children's pool
  • Free children's club
  • Playground

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Ecotours
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Shopping
  • Golfing nearby
  • Parasailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 18 holes of golf
  • 3 outdoor pools
  • 38 buildings/towers
  • Fitness centre
  • Garden
  • Outdoor tennis court
  • Safe-deposit box at front desk
  • Spa services
  • Terrace

Accessibility

  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Topaz – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
O Sole Mio – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Cielito lindo – Overlooking the pool, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
Snack and grill – Overlooking the pool, this buffet restaurant specialises in local and international cuisine and only serves lunch. Open daily.
Fuji – This restaurant specialises in sushi and only serves dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: MXN 28.87 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

Does Allegro Playacar - All Inclusive offer free cancellation for a full refund?
Yes, Allegro Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Allegro Playacar - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Allegro Playacar - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Allegro Playacar - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Allegro Playacar - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Allegro Playacar - All Inclusive?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Allegro Playacar - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball and ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the all-inclusive property's other amenities, which include a fitness centre and spa services. Allegro Playacar - All Inclusive also has a garden.
Are there restaurants at or near Allegro Playacar - All Inclusive?
Yes, there are 5 on-site restaurants, featuring international cuisine and pool views.
Does Allegro Playacar - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Allegro Playacar - All Inclusive like?
Allegro Playacar - All Inclusive is a short 15-minute walk from Xaman Ha Aviary and 7 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha. The local area is walkable and popular for its beaches.

Reviews

7.8

Good

8.5/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All good except on 2 of the 5 days , their was no hot water : also the air conditioner was temperamental.
William, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Great spot for those on a budget!
Great little budget resort. Lot of Spanish speakers simply because it's in the price range for those from Mexico. Meals were good and staff was warm and polite. Rooms were comfortable. Beach and pool were smaller but very clean. Very scenic. My only criticism would be the hot water was out on our last day and a half. Did not spoil things for me though. Overall. We enjoyed it very much and if we have the opportunity we will return.
wesley, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the rooms and hammocks. I didnt feel like I was ontop of a bunch of people like a hotel, well spaced out. Loved the beach area, so pretty. Loved the activities and entertainment crew. Much better than other places there in Playa. Didnt like the food so much, specially the late night food options. But we didnt starve so it was fine.
Davida, 4-night family trip
Verified Expedia guest review

8/10 Very good

Great beach and property. Love the little bungalows with 8 (i think) rooms per - instead of one giant hotel- excellent friendly service in the restaraunts and bars Food was very good- pools and beach and grounds are lovely, short walk from resort to a little shopping mall We had a problem with air conditioning in the room that took 6 days to resolve- if not for that would have been perfect trip- rooms are pretty basic- wifi worked very well in lobby, rooms, and sometimes by the pools/beach
John, 9-night romance trip
Verified Orbitz guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

4/10 Fair

The AC and fridge was not working. The front desk just said there is nothing they would do just switch us to a different room the next day. I asked to speak to the Manager and he was gone for the day. The next day we were Switched to a different door, they don’t seem to care about any of the complains you might have. We will not be returning here.
Verified Expedia guest review

10/10 Exceptional

The people make Allegro Playacar our fav place to stay! Everyone is so happy and friendly! Ricardo Martinez is a star no matter where he is working!! Luna is a professional that took good care of our questions! Rene is a wonderful PR man, very friendly and answers all our questions! We look forward to returning for our next vacation! Thank you.
Rexelle, 10-night romance trip
Verified Expedia guest review

2/10 Poor

Check in, they said come back at 3 and our room would be ready. 3:00 complete chaos, people yelling upset. We waited in line for an hour to first be told there was no rooms, then she said we have rooms but no hot water anywhere and no ac in some, so there shipping their guest to a resort 20 minutes south. Said that wouldn't work as we have diving package paid for and the taxi fare would be expensive. Not to mention that resort was remote nothing down there. Finally insisted on a room there which we then had to wait again for a room. People were upset that the hotel lied to them about the whole situation which meant a loss of a half a day of their vacation before they got moved to other resort. We settled for no hot water but it was more that that. Ac hit and miss no water in shower for 2 days finally my husband blew up and the got the shower working. During this time we did not see any work crews on property. Left me to wonder how they were washing dishes when there was no hot water on property at all. The i thought about people not wanting to take cold showers and using pool. My husband and i have traveled a lot and was our 3rd time here. The condition overall of the property has diminished. We are not hard to please but the lying and misleading communication is unacceptable. So many people derailed by their actions, just sad. Will never come back here and will continue to let our group know what has happened to this resort. 😒
Teresa, 7-night romance trip
Verified Travelocity guest review

8/10 Very good

As with every time I’ve been to a resort in Mexico the thing that makes it special are the people who work there. Didn’t have a negative interaction with a single staff member. Grounds were immaculate. Beautiful with lots of plants and flowers. Certain things didn’t work perfectly but not enough for us to complain. Entertainment was great. Shows every night were impressive. Crew during the day kept people moving. Easy walk into Playa Del Carmen, with Archeological sites all around. Little plaza close as well in the opposite direction. Overall it was a very enjoyable experience and i would recommend it for sure Overall
Tyler, 11-night romance trip
Verified Expedia guest review