Escape to Sensira Resort & Spa Riviera Maya – All Inclusive, where luxury meets family-friendly fun. Relax by the poolside bar, indulge in a hot stone massage at Inspiration Spa, or explore the on-site international cuisine buffet restaurant. With free WiFi and shopping on site, this resort offers convenience and connection that families love.
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
What's nearby
Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
Puerto Morelos Beach - 15 min drive - 10.8 km
Moon Palace Golf Club - 16 min drive - 16.2 km
Ojo de Agua Beach - 19 min drive - 14.4 km
Puerto Morelos Town Square - 20 min drive - 14.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
Tulum Intl. Airport (TQO) - 127 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.9 miles/45 km
Restaurants
Le Chique - 7 min drive
Siena Restaurant - 7 min drive
Preferred Club Bar - 7 min drive
Lobby Bar
Restaurante Zócalo - 7 min drive
About this property
Sensira Resort & Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive is a great choice for your beach stay in Puerto Morelos. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. La Pergola serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a nightclub, a free kid's club and a poolside bar. Fellow travellers love the pool and helpful staff.
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
At a glance
DONE
Hotel size
359 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Free children's club
Free water park access
Children's pool
Mini golf
Playground
Free supervised childcare/activities
Trampoline
Local/corner shop
Children's menu
Children's games
Toys
What to do
On a private beach
Tennis
Yoga classes
Mini golf
Rock climbing
Ziplining
Concerts/live shows
Shopping
Pool table
Air hockey
Table football
Ping pong
Working away
24-hour business centre
3 meeting rooms
Computer station
Conference centre (6771 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Romance packages
Facilities
Built in 2020
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
4 outdoor pools
Free water park
Arcade/games room
Full-service spa
Nightclub
Hot tub
Outdoor tennis court
Massage/treatment rooms
Water slide
Banquet hall
Reception hall
Walkway to water
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Step-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
La Pergola – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Galerie Des Sens – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Rodeo Grill – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Tentazione – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.09 per accommodation, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos
Frequently asked questions
Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free cancellation for a full refund?
Yes, Sensira Resort & Spa Riviera Maya – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sensira Resort & Spa Riviera Maya – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Sensira Resort & Spa Riviera Maya – All Inclusive and nearby?
Have fun with on-site activities such as rock climbing and zip-lining, and practise your swing on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Sensira Resort & Spa Riviera Maya – All Inclusive also has a nightclub, a private beach and a water slide, as well as a 24-hour fitness centre, spa services and an arcade.
Are there restaurants at or near Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, La Pergola offers international cuisine.
Does Sensira Resort & Spa Riviera Maya – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sensira Resort & Spa Riviera Maya – All Inclusive like?
Sensira Resort & Spa Riviera Maya – All Inclusive is located a short 1-minute walk from Petempich Bay.
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Reviews
Sensira Resort & Spa Riviera Maya – All Inclusive Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Amenities
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
The pools were crystal clear, nice, and plentiful, with activities and amenities for all ages. (127 reviews)
The all-inclusive package offered a wide variety of dining options, activities, and amenities, providing excellent value for the price. (28 reviews)
Breakfast buffet was a highlight with many options and fresh food, including made-to-order items. (20 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Children
Family friendly
Room
Beach
Restaurant
Recreation
Buffets
Adults
Reviews
Verified
10/10 Exceptional
26 Jan 2026
Food, room and amenities were excellent !
Ricardo
Ricardo, 7-night trip
Verified
10/10 Exceptional
16 Feb 2026
The resort was great. Rooms were clean, dry and fairly modern.
Logan
Logan, 9-night trip
Verified
8/10 Very good
28 Jan 2026
The amenities and activities for the kids were amazing. Highly recommend for families
Sheree
Sheree, 5-night trip
Verified
10/10 Exceptional
7 Feb 2026
Very good service, multiple food areas open at all times. Very kind staff.
Andrea
Andrea, 4-night trip
Verified
8/10 Very good
9 Feb 2026
Staff experience was excellent
Wes James
Wes James, 7-night trip
Verified
10/10 Exceptional
8 Feb 2026
Everything was amazing ! great staff, very friendly, nice resort, lots of activities. Treated with great care.
Erin
Erin, 3-night trip
Verified
10/10 Exceptional
27 Dec 2025
Great staff, food was fantastic, plenty of activities for kids very family friendly for little children.
Joseph
Joseph, 7-night trip
Verified
10/10 Exceptional
1 Apr 2026
Sensira is great for a family vacation. The kids love adventure club, trampolines, mini golf and the pools. The bartenders are good, and the service all around is great.
The food is alright. The Mexican restaurant was unfortunately not great. The muzak in the lobby bar and the Pergola will drive you mildly insane. I cannot hear one more Beatles song played on Spanish guitar.
Nis
Nis, 5-night trip
Verified
8/10 Very good
12 Feb 2026
This was a lovely resort with lots of kid-friendly amenities. The staff were all very helpful and welcoming and the drinks were delicious. My only criticism (which wouldn’t have mattered as much if it wasn’t unseasonably cold during our visit) was the limited availability of towels after swimming.
Amy
Amy, 5-night trip
Verified
8/10 Very good
30 Dec 2025
Great resort for kids, food and service was average.. but overall it was a nice experience
Samira
Samira, 7-night trip
Verified
8/10 Very good
16 Feb 2026
Very kids friendly resort. Zipline, rock climbing and alot of thing for kids. Night club for adult. Nightly entertainment are good. Steakhouse for are very good. Staffs are friendly, rooms clean but shower water have a little smelly.
Jimmy
Jimmy, 6-night trip
Verified
8/10 Very good
10 Nov 2025
Great food and drinks, lots to do for kids.
David
David, 3-night trip
Verified
10/10 Exceptional
18 Dec 2025
The staff amazing and clean
Tami
Tami, 8-night trip
Verified
10/10 Exceptional
7 Dec 2025
Amazing room was lovely satisfied extremely 5 star
Kiran Jyot
Kiran Jyot, 3-night trip
Verified
8/10 Very good
1 Dec 2025
The room wan clean, multiple pools and great food
Simion
Simion, 6-night trip
Verified
10/10 Exceptional
17 Feb 2026
Amazing views from the condo we had with the jetted tub. Can’t go wrong if that’s what you’re looking for on this vacation. Food isn’t the good Mexico food. It’s more like they bought the food in America and brought it down.
TODD
TODD, 3-night trip
Verified
8/10 Very good
22 Jan 2026
Clean rooms, helpful staff,
Beautiful ocean views from the deck.
Beach was a disappointment, very muddy and lots of seaweed
Eugene
Eugene, 7-night trip
Verified
8/10 Very good
27 Dec 2025
Staff is amazing!!
Gillian
Gillian, 9-night trip
Verified
8/10 Very good
18 Jan 2026
Great room, lots of activities for children. The only negative was some of the restaurants were closed on alternating nights which made for huge lineups.
Brenda
Brenda, 9-night trip
Verified
10/10 Exceptional
12 Dec 2025
Young kid friendly!
Best beds & pillows!
Easy to get around smaller resort!
Different pools!
Great Food!
Stefanie
Stefanie, 7-night trip
Verified
10/10 Exceptional
17 Dec 2025
Very family friendly
Juan
Juan, 5-night trip
Verified
10/10 Exceptional
20 Jan 2026
Kids friendly and friendly staff. Pool, food and next to beach had a great time! We stayed there for 7 nights and the only issue is that my room phone was not working since the for day and it didn’t get fixed at all!
This is great resort and if you plan to go there, plan to arrive by afternoon!
Pratik
Pratik, 6-night trip
Verified
10/10 Exceptional
9 Jan 2026
Everything was beautiful, clean, maintained. The food was delicious. The activities for the kids were amazing. The only downside is it is not close to anything.
Highly recommend if looking for a very relaxing safe vacation
Christy Lynn
Christy Lynn, 5-night trip
Verified
6/10 Good
4 Jan 2026
need more restaurants options and more activities as week as pool chairs and towels .
Jessica
Jessica, 5-night trip
Verified
8/10 Very good
22 Jan 2026
great for kids and families! check in seemed unusually long (probably needs a process update).