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Malmaison York

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Aerial view
Club Twin Room | In-room safe, desk, soundproofing, iron/ironing board
Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board
Club Deluxe | In-room safe, desk, soundproofing, iron/ironing board
Family Room | In-room safe, desk, soundproofing, iron/ironing board

Overview of Malmaison York

Malmaison York

Hotel with spa, near York Minster

8.8/10 Fabulous

642 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is £86
Price available on 3/1/2023
Map
2 ROUGIER STREET, York, England, YO90 1UU
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Heart of York
  • York Minster - 6 min walk
  • Shambles - 7 min drive
  • York Racecourse - 8 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 55 min drive
  • York Station - 4 min walk
  • York (QQY-York Train Station) - 4 min walk
  • York Poppleton Station - 13 min drive

Restaurants

  • Society Bar & Lounge - 2 min walk
  • Krakatoa - 2 min walk
  • Popworld - 3 min walk
  • Kapadokya - 3 min walk
  • The Star Inn the City - 3 min walk

About this property

Malmaison York

Malmaison York puts you 0.3 mi (0.5 km) from York Minster. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. Other features include a fitness centre and a bar/lounge.

Languages

English

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (GBP 25 per night)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift

Languages

  • English

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 18 for adults and GBP 9 for children (approximately)
  • Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

  • Self-parking costs GBP 25 per night
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and contactless room service is available.

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

Does Malmaison York offer free cancellation for a full refund?
Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Malmaison York?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Malmaison York on 3 Jan 2023 start from £86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Malmaison York?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison York?
Yes. Self-parking costs GBP 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at Malmaison York?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison York and nearby?
Malmaison York has a spa and a fitness centre.
Are there restaurants at or near Malmaison York?
Yes, there's an on-site restaurant. Nearby restaurants include Kapadokya (3-min walk), The Star Inn the City (3-min walk) and Brew & Brownie (4-min walk).
What's the area around Malmaison York like?
Malmaison York is in the heart of York, a short 4-minute walk from York Station and 6 minutes' walk from York Minster.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Deborah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Wouldn’t recommend Malmaison,York
Disappointing stay. Rooms were very poor, standard rooms are very small and extremely dark. Certainly not worth the price. Impossible to see in mirror to put make-up on because so dark, we tried to use torches from iPhone just to be able to see! Blood stains on mattress protector, which was easily seen because bottom sheet was not a fitted sheet and blood was not a stain left after washing but had just been left with the blood on. We had very noisy rooms on first floor on the Saturday night,until music stopped at 00.30. A general air of rudeness by reception. We visit York twice a year and usually stay at The Grand, which admittedly is 5 star compared to the Malmaison’s 4 star rating. The two hotels are next door to each other but the contrast between the two hotels is huge. The Grand hotel is fantastic in every way.
Alison, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Amazing location. Minutes walk from the train station and short walk to the centre. Breakfast was really nice. Staff were very friendly and helpful
Club room
Alison, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Peter, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Trip to York Shopping
Hotel was really good, service good great breakfast room could have better wardrobe space but overall great stay
Lorraine, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Katherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kian, 1-night trip
Verified Hotels.com guest review