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Macdonald Burlington Hotel

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Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Deluxe Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Overview of Macdonald Burlington Hotel

Macdonald Burlington Hotel

4.0 star property
4-star hotel with 2 bars/lounges, near Broad Street

8.0/10 Very good

1,008 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Bar
The price is £89
Price available on 5/2/2023
Map
Burlington Arcade/126, Birmingham, England, B2 4JQ

Room options

About this area

What's nearby

  • In Birmingham City Centre
  • Broad Street - 13 min walk
  • Arena Birmingham - 7 min drive
  • The Mailbox - 11 min drive
  • Bullring Shopping Centre - 15 min drive
  • University of Birmingham - 14 min drive
  • Cadbury World - 24 min drive
  • National Exhibition Centre - 30 min drive

Getting around

  • Birmingham Airport (BHX) - 19 min drive
  • Coventry (CVT) - 32 min drive
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham New Street Station - 4 min walk
  • Birmingham Snow Hill Station - 5 min walk

Restaurants

  • Trocadero - 2 min walk
  • Second Cup - 2 min walk
  • Wildwood - 2 min walk
  • Sabai Sabai - 3 min walk
  • The Wellington - 3 min walk

About this property

Macdonald Burlington Hotel

Macdonald Burlington Hotel puts you 0.7 mi (1.1 km) from Broad Street. For a bite to eat, guests can visit Scottish Steak House, which serves local cuisine and is open for breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff and location.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 0.1 mi (GBP 9.50 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business centre
  • 15 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1872
  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord

Languages

  • Czech
  • English
  • French
  • German
  • Italian
  • Lithuanian
  • Romanian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Scottish Steak House – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
The Burlington Bar – This bar serves breakfast, lunch, dinner and light fare.
The Burlington Lounge – This lobby lounge only serves light fare. Open 24 hours.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 18 for adults and GBP 18 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 10.0 per stay
  • Rollaway beds are available for GBP 10.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Parking is available off-site and costs GBP 9.50 per day (0.1 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Frequently asked questions

Does Macdonald Burlington Hotel offer free cancellation for a full refund?
Yes, Macdonald Burlington Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Macdonald Burlington Hotel?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on 5 Feb 2023 start from £89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Macdonald Burlington Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Macdonald Burlington Hotel?
Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night.
What are the check-in and check-out times at Macdonald Burlington Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Macdonald Burlington Hotel?
No, this hotel doesn't have a casino, but Grosvenor G Casino (17-min walk) is nearby.
What is there to do at Macdonald Burlington Hotel and nearby?
Macdonald Burlington Hotel has 2 bars.
Are there restaurants at or near Macdonald Burlington Hotel?
Yes, Scottish Steak House offers local cuisine. Nearby restaurants include The Wellington (3-min walk), Damascena (3-min walk) and Mowgli (3-min walk).
What's the area around Macdonald Burlington Hotel like?
Macdonald Burlington Hotel is in Birmingham City Centre, a short 3-minute walk from Birmingham (QQN-New Street Train Station) and 3 minutes' walk from Victoria Square. Travellers say that the area is central and good for shopping.

Reviews

8.0

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scot, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Duncan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Do not book this hotel!!
Absolutely terrible. The heating & hot water system for the whole hotel failed and could not be fixed. The reception offered us and refund or if we wanted to continue to stay in this freezing hotel they would provide one small heater, but it would no where near be sufficient for our room (it was -4 degrees outside). The attitude of the staff on reception was 'not our fault', so we were left with trying to book another hotel in the city centre at 5pm on a friday night. They didn't even assist in finding another hotel for us. They just did not care. Very poor and i certainly do not expect this level of service from a supposed '4 star' hotel. i have stayed here every year at this time for many years, but will never stay here again.
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Hotel quiet, clean, and would recommend
Nice quiet hotel, ideal for the center of Birmingham for the Christmas market, and the Bull Ring Shopping complex, would recommend. Had dinner in the Hotel and was perfect as well service was brilliant and all the staff extremely helpful and polite. Room clean and comfortable for our use as a weekend break. Would go back next time in Birmingham.
Stuart, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lindsey, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location but rooms need work.
The hotel location is fantastic, right opposite Newstreet station and in the heart of Birmingham. Walking around the hotel it feels quite classy with marble and classic decor. Unfortunately the room i had, the TV didn't work and the bath leaked - i didn't find out until 9pm and didn't want the hassle of moving rooms which i would imagine they would have done. Overall not worth the £200 room price - but to be fair i didn't give them an opportunity to resolve the issues.
Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lesley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hannah, 1-night trip
Verified Hotels.com guest review