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Matfen Hall Hotel, Golf and Spa

Photo gallery for Matfen Hall Hotel, Golf and Spa

Exterior
5 restaurants, breakfast, lunch, dinner served; Modern European cuisine
Indoor pool
Indoor pool
Balcony

Overview of Matfen Hall Hotel, Golf and Spa

Matfen Hall Hotel, Golf and Spa

4.0 star property
4-star hotel in Newcastle-upon-Tyne with 5 restaurants and 4 bars/lounges
9.0 out of 10 Superb
9.0/10 Superb

123 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH
Main amenities
  • Daily housekeeping
  • Golf course
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business centre
For families
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 31 min drive
  • Corbridge Station - 12 min drive
  • Riding Mill Station - 13 min drive
  • Hexham Station - 14 min drive

Restaurants

  • Errington Coffee House - 8 min drive
  • White Swan - 13 min drive
  • Vallum Farm Cafe & Ice Cream Parlour - 6 min drive
  • Blue Bell Inn - 11 min drive
  • Blacksmiths Coffee Shop - 16 min drive

About this property

Matfen Hall Hotel, Golf and Spa

A great stay at Matfen Hall Hotel, Golf and Spa in Newcastle-upon-Tyne can include a round of golf at the 27-hole course. You can visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures, and Emerald Restaurant, one of 5 restaurants, serves Modern European cuisine and is open for dinner. Other highlights at this upmarket hotel include 4 bars/lounges, an indoor pool and a health club. The room service and helpful staff get good marks from fellow travellers.

Languages

English, French, German, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Golf lessons

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 27 holes of golf
  • Golf driving range on-site
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is open daily.

Dining

Emerald Restaurant – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner. A children's menu is available. Reservations are required.
Orangery - Afternoon Tea – This café overlooks the garden and specialises in British cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Keepers – Overlooking the golf course, this pub specialises in British cuisine and serves breakfast, lunch and dinner. Open daily.
Cloisters – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Needham – Overlooking the garden, this bistro only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 20 per person

Children & extra beds

  • Rollaway beds are available for GBP 20.00 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 75.00 per pet, per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Matfen Hall Newcastle-upon-Tyne
Matfen Hall Hotel, Golf Spa
Matfen Hall Hotel, Golf and Spa Hotel
Matfen Hall Hotel, Golf and Spa Newcastle-upon-Tyne
Matfen Hall Hotel, Golf and Spa Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Matfen Hall Hotel, Golf and Spa offer free cancellation for a full refund?
Yes, Matfen Hall Hotel, Golf and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Matfen Hall Hotel, Golf and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Matfen Hall Hotel, Golf and Spa?
Yes, there's an indoor pool.
Are pets allowed at Matfen Hall Hotel, Golf and Spa?
Yes, dogs are welcome. There's a charge of GBP 75.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Matfen Hall Hotel, Golf and Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Matfen Hall Hotel, Golf and Spa?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Matfen Hall Hotel, Golf and Spa and nearby?
Tee off at the on-site golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Matfen Hall Hotel, Golf and Spa also has 4 bars, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Matfen Hall Hotel, Golf and Spa?
Yes, there are 5 on-site restaurants, featuring Modern European cuisine and garden views.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alison., 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jade, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stately home luxury
The rest of the hotel never quite lives up to the jaw-drooping grand entrance hall, but it's still all very impressive. The main dining room gives you an idea of what eating at Blandings Castle would have been like, the bed was very comfy, and the gym/pool are top notch
Nick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

T, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matfen
Lovely room, grounds and spa
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

£300 per night is an absolute rip off for a double room with damaged furniture, cracked bathroom sink, no coffee (they boast a coffee menu with five flavours), and one small bottle of water for two. After ringing reception for over an hour with no response, a member of staff turned up only because the in-room fire alarm was activated ! To his credit, he returned with extra water and sachets of coffee…..all decaf! C’mon Matfen you need to do better than this. Needless to say, despite being a beautiful place, I won’t be hurrying back, I’d like to keep my eye sockets.
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and comfortable,staff were excellent
Janet, 2-night trip
Verified Hotels.com guest review