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All properties in Pokolbin, New South Wales, Australia
1 room, 2 adults

Oaks Cypress Lakes Resort

4-starThis property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
15 Thompsons Road, Pokolbin, NSW, 2320, Australia

Upmarket apartment with balcony, near Cypress Lakes Golf and Country Club
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Family getaway with our 2 adult children now that we can have a holiday. Nice & close to…Jul 10, 2020
  • A fantastic place to stay in the middle of the Hunter Valley. The apartment we had was…Mar 11, 2020

Oaks Cypress Lakes Resort

from £100
  • One Bedroom Villa
  • 1 Bedroom Premier Villa
  • Two Bedroom Villa
  • 3 Bedroom Villa
  • 2 Bedroom Premier Villa
  • One Bedroom Villa - Breakfast for 2
  • Two Bedroom Villa - Breakfast for 4
  • 2 Bedroom Premier Villa - Breakfast for 4
  • 3 Bedroom Villa - Breakfast for 6
  • 1 Bedroom Premier Villa - Breakfast for 2
  • One Bedroom Villa (No Housekeeping Service)
  • Two Bedroom Villa (No Housekeeping Service)
  • 3 Bedroom Premier Villa
  • 3 Bedroom Premier Villa - Breakfast for 6
  • 1 Bedroom Premier Villa (No Housekeeping)
  • 2 Bedroom Premier Villa (No Housekeeping)
  • Villa, 3 Bedrooms (No Housekeeping)
  • Two Bedroom Villa - Breakfast for 4 (No Housekeeping)
  • 3 Bedroom Villa - Breakfast for 6 (No Housekeeping)
  • 1 Bedroom Panoramic Suite - Adults Only
  • 2 Bedroom Panoramic Suite - Adults Only
  • 3 Bedroom Panoramic Suite - Adults Only
  • 1 Bedroom Panoramic Suite, Breakfast for 2 - Adults Only
  • 2 Bedroom Panoramic Suite, Breakfast for 4 - Adults Only
  • 3 Bedroom Panoramic Suite, Breakfast for 6 - Adults Only
  • 1 Bedroom Suite - Adults Only
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms (No Housekeeping)
  • Suite, 1 Bedroom (Adults Only, No Housekeeping)
  • Premium Room, 3 Bedrooms (No Housekeeping)

What’s around Oaks Cypress Lakes Resort

Landmarks

  • Hunter Valley Gardens - 31-min walk
  • Hope Estate - 32-min walk
  • Cypress Lakes Golf and Country Club - 10-min walk
  • Brokenwood Wines - 11-min walk
  • Tempus Two Winery - 14-min walk
  • Roche Estate - 18-min walk
  • Tower Estate - 35-min walk
  • PepperTree Wines - 43-min walk

Getting around

  • Newcastle, NSW (NTL-Williamtown) 54-min drive
  • Branxton Station 17-min drive
  • Greta Station 20-min drive
  • Lochinvar Station 26-min drive

At a glance

Key facts

Size

  • 138 apartments
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the aparthotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
Things to do
  • Number of outdoor pools - 3
  • Outdoor seasonal pool
  • Fitness facilities
  • Golf course on site
  • Tennis on site
  • Spa tub
  • Bicycle rentals on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the apartment

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Number of living rooms 1
  • Separate sitting area
  • Balcony
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
More
  • In-room safe

Special features

Dining

Cypress Lakes Bistro & Ba – Overlooking the golf course, this bistro serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Spa tub
  • Tennis on site
  • Bicycle rentals on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site

Oaks Cypress Lakes Resort’s small print

Also known as

  • Cypress Lakes Resort Pokolbin
  • Oaks Cypress Lakes Resort Pokolbin
  • Oaks Cypress Lakes Resort Aparthotel
  • Oaks Cypress Lakes Resort Aparthotel Pokolbin
  • Oaks Cypress Lakes Pokolbin
  • Oaks Cypress Lakes Resort Pokolbin
  • Oaks Cypress Lakes Resort Aparthotel
  • Oaks Cypress Lakes Resort Aparthotel Pokolbin
  • Cypress Lakes Resort
  • Cypress Lakes Pokolbin
  • Cypress Lakes Hotel Pokolbin
  • Cypress Lake Resort
  • Oaks Cypress Lakes Resort Pokolbin
  • Oaks Cypress Lakes Pokolbin
  • Oaks Cypress Lakes
  • Oaks Cypress Lakes Pokolbin

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 1 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.5 per cent

Buffet breakfast is offered for an extra charge of AUD 35.00 per person (approximately)

Cots/Infant beds are available for AUD 20.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Oaks Cypress Lakes Resort

  • Does Oaks Cypress Lakes Resort offer free cancellation for a full refund?
    Yes, Oaks Cypress Lakes Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Oaks Cypress Lakes Resort?
    Sorry, there's no parking at Oaks Cypress Lakes Resort.
  • Is there a pool at Oaks Cypress Lakes Resort?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Oaks Cypress Lakes Resort?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Oaks Cypress Lakes Resort?
    You can check in starting at 2 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Oaks Cypress Lakes Resort?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Potters Brewery (5.6 mi).
  • What is there to do near Oaks Cypress Lakes Resort?
    Recommended spots to visit include Cypress Lakes Golf and Country Club (10-min walk) and Brokenwood Wines (11-min walk), along with Tempus Two Winery (14-min walk) and Roche Estate (0.9 mi).

Recent reviews

Very good 8.4 From 497 reviews

Poor 2.0
Poor hotel in Blue Mountains
The hotel was run down and undergoing refurbishment, although not in the appropriate places. No soundproofing between rooms meant every spoken word could be heard. We had a power outage during our stay and had no power for several hours. We were meant to stay 2 nights however moved on after one night as we did not enjoy it
Neil, gb2 night romance trip
Good 6.0
Great location, near the wineries. Not the best size apartment for a family. No kitchen
david, au2 night family trip
Very good 8.0
Great family resort
Our family of 4 adults and 3 children stayed in 2 two bedroom units in July 2020. The units that we stayed in were comfortable with all the facilities that we needed. They were generally clean except for the inside of the oven and refrigerator which could have been cleaner. There were lots of things to keep the children occupied within the resort and plenty to do for the family close by. We ate at local restaurants which were generally good.
Paul, au4 night family trip
Very good 8.0
The good, the bad and the ok
The good: staff Erin & Rachel, the bedding, the location. Received a nice bottle of wine for our anniversary. They were accommodating with the bistro and restaurant. The Bad: the first room aircond wasn't working, second room no tea, coffee and sugar, no wine glasses. The power tripped and it took 1.5 hours to reset meaning no hot water when shaving, no tea, no toaster so missed out on breakfast, no compensation.
Ozbay, au2 night trip
Fair 4.0
Improvement needed - service has dropped
It wasn't our first time staying there and usually we have a great experience. This time there were a number of issues. There were 5 rooms booked and we called a week in advance requesting we get rooms close to each other of which we were told that is fine. Upon arrival we found that our rooms were apart. Then for a 3 nights stay we were told there is no housekeeping, which I still cannot understand why. To have to call to request basic amenities such as tissue and toilet paper is disappointing. Also surely there should be enough staff at reception rather than having guests waiting so long to be served especially at check in and check out times.
George, au3 night trip with friends
Very good 8.0
Not impressed
The takeaway meals was un impressive. No lights working under the tennis court car park creating a safety issue
Michael, au1 night family trip
Exceptional 10.0
I love the resort. The pools were great and the unit well equipped
Kim, au2 night family trip
Very good 8.0
Relaxing getaway in convenient location
Our stay at Oaks was very enjoyable. It was in a great location and service was excellent. The included buffet breakfast was a nice bonus. The rooms were spacious and clean and it was great having two bathrooms in our two bedroom apartment. Would recommend to others.
au3 night trip with friends
Good 6.0
Room was not worth the price paid. Disappointed with the breakfast staff service.
Tania, au2 night trip with friends
Very good 8.0
It was good
Wayne, au2 night family trip

Oaks Cypress Lakes Resort

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