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Hyatt Place London City East

Photo gallery for Hyatt Place London City East

Exterior
Room, 1 King Bed, Terrace (High Floor) | Terrace/patio
Room, 1 King Bed, Terrace (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Room, 1 King Bed, Terrace (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Hyatt Place London City East

Hyatt Place London City East

4.0 star property
4-star hotel with restaurant, near Brick Lane

8.8/10 Fabulous

250 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is £140
Price available on 26/2/2023
Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU

Room options

About this area

What's nearby

  • In Shoreditch
  • Tower of London - 15 min walk
  • Tower Bridge - 19 min walk
  • London Bridge - 23 min walk
  • The Shard - 29 min walk
  • St. Paul's Cathedral - 30 min walk
  • Liverpool Street - 3 min drive
  • Thames River - 3 min drive
  • Covent Garden Market - 9 min drive
  • London Eye - 17 min drive
  • Russell Square - 9 min drive

Getting around

  • London (LCY-London City) - 22 min drive
  • London (STN-Stansted) - 41 min drive
  • London (LTN-Luton) - 50 min drive
  • Heathrow Airport (LHR) - 64 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • London Fenchurch Street Station - 13 min walk
  • London Liverpool Street Station - 14 min walk
  • Shadwell Station - 16 min walk
  • Aldgate East Station - 4 min walk
  • Whitechapel Underground Station - 7 min walk
  • London Whitechapel Station - 7 min walk

Restaurants

  • Khushbu Grill House - 2 min walk
  • Sushino En - 2 min walk
  • Straits Times Kopitiam - 2 min walk
  • Bar Indo - 2 min walk
  • Dulce - 3 min walk

About this property

Hyatt Place London City East

Hyatt Place London City East features a rooftop terrace and puts you within a 15-minute walk of Tower of London. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. This upmarket hotel is also within a short drive of Tower Bridge and London Bridge. The property is only a short walk to public transportation: Aldgate East Station is 4 minutes and Whitechapel Underground Station is 7 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), COVID-19 Guidelines (CDC) and GBAC STAR Facility Accreditation (global expert)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Off-site parking within 0.3 mi (GBP 28 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre

Accessibility

  • Lift

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 55-cm Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Zoom Restaurant – On-site restaurant.
PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.
The Market – On-site coffee shop. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per day

Parking

  • Parking is available off-site and costs GBP 28 per day (0.3 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (CDC)
  • GBAC STAR Facility Accreditation (global expert)

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Does Hyatt Place London City East offer free cancellation for a full refund?
Yes, Hyatt Place London City East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place London City East?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on 26 Feb 2023 start from £140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place London City East?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Place London City East?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Place London City East?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Hyatt Place London City East?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hyatt Place London City East and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place London City East?
Yes, there's an on-site restaurant, Zoom Restaurant. Nearby restaurants include Band of Burgers (3-min walk), Moo Cantina (4-min walk) and Chez Elles (4-min walk).
What's the area around Hyatt Place London City East like?
Hyatt Place London City East is a short 4-minute walk from Aldgate East Station and 19 minutes' walk from Tower Bridge.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lorraine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Fantastic service, and a great breakfast!
J, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Marko, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Oleita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous!
So good! The best night sleep! So quiet and so comfortable! Good food and wine selection and fabulous staff! I will definitely be back! Thanks for a lovely stay!
katie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Georgia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good
Was very nice. rooms were new, clean, and comfortable.
Colin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Lewis, 2-night trip
Verified Hotels.com guest review