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Hotel NYX Cancun - Near La Isla Shopping Mall

Photo gallery for Hotel NYX Cancun - Near La Isla Shopping Mall

On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
2 outdoor pools, pool umbrellas

Overview of Hotel NYX Cancun - Near La Isla Shopping Mall

Hotel NYX Cancun - Near La Isla Shopping Mall

3.5 star property
3.5-star beachfront aparthotel with pool bar, near La Isla Shopping Mall

7.4/10 Good

1,010 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is £252
Price available on 25/2/2023
Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 8 min walk
  • Cancun Convention Center - 11 min drive
  • Tortuga Beach - 13 min drive
  • Iberostar Cancun Golf Course - 10 min drive
  • Langosta Beach - 14 min drive
  • Turtle Beach - 18 min drive
  • Delfines Beach - 14 min drive
  • Puerto Cancun Marina Town Center - 20 min drive
  • Plaza Las Americas - 24 min drive
  • Ultramar Ferry Puerto Juárez - 29 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Tacun - 3 min walk
  • Maria Marie - 8 min walk
  • Pelicanos - 8 min walk
  • Asiana - 8 min walk
  • Cambalache - 9 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

At Hotel NYX Cancun - Near La Isla Shopping Mall, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll be within a 10-minute walk of La Isla Shopping Mall. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. There are 2 bars/lounges and a poolside bar, and apartments offer minibars and room service. Fellow travellers love the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a MXN 1900 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a MXN 800 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Property amenities

Beach

  • On the beach
  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Beach towels
  • Beach sunloungers
  • Beach massages

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Hot tub
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Car recommended
  • On-site car hire

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Minibar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Entertainment

  • Pool or billiards table
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness centre
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Beach volleyball on site

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 196 rooms

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Deck – This restaurant specialises in international cuisine and serves lunch and dinner.
Bellavista – This restaurant only serves breakfast. Open daily.
Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: MXN 3000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 600 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs MXN 600 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a MXN 1900 fee, and antigen/rapid COVID-19 testing is available for a MXN 800 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun

Frequently asked questions

Does Hotel NYX Cancun - Near La Isla Shopping Mall offer free cancellation for a full refund?
Yes, Hotel NYX Cancun - Near La Isla Shopping Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel NYX Cancun - Near La Isla Shopping Mall?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun - Near La Isla Shopping Mall on 25 Feb 2023 start from £252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel NYX Cancun - Near La Isla Shopping Mall?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel NYX Cancun - Near La Isla Shopping Mall?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, an airport shuttle is available. The charge is MXN 600 per vehicle one-way.
What are the check-in and check-out times at Hotel NYX Cancun - Near La Isla Shopping Mall?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Hotel NYX Cancun - Near La Isla Shopping Mall and nearby?
Have fun during the warmer months with activities such as volleyball. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Hotel NYX Cancun - Near La Isla Shopping Mall also has a fitness centre and beach cabanas, as well as spa services.
Are there restaurants at or near Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, there are 4 on-site restaurants, featuring international cuisine. Nearby restaurants include Maria Marie (8-min walk), Pelicanos (8-min walk) and Asiana (8-min walk).
What's the area around Hotel NYX Cancun - Near La Isla Shopping Mall like?
Hotel NYX Cancun - Near La Isla Shopping Mall is a short 8-minute walk from La Isla Shopping Mall and 3 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers give top marks for the aparthotel's prime location.

Reviews

7.4

Good

8.1/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

7.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

4/10 Fair

The overall property condition is “tired” racing headlong to “seedy”. The room decor has a definite ‘50s feel. The auto repair shop floor mats masquerading as carpet along with the damaged woodwork lend a definite “ghetto chic” vibe . Art lovers will appreciate the sun shining thru the holes in the blackout curtains which give the room the feel of being in a Jackson Pollack painting. Note: this hotel is listed under “all inclusive on the Orbitz & Expedia websites. However upon checking in we were told the all inclusive plan included breakfast only. On site Italian restaurant was only fair to poor, and they had no idea what garlic bread was. Really? For the intrepid traveler who would still consider this hotel, you will surely be sharing your room with bugs that look like grasshoppers on steroids…every bit of 6-7 inches in length. The one bright spot was the staff. Those who did not actively avoid interaction were quite friendly and very willing to be helpful. Still, with all the choices available, my advice is there are many better choices in the same price range.
John D., 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Meishan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

So relaxing, the best place to stay.....definitely I'll comeback soon.thanks team😍
Melat, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

Nicolas Frank, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I don’t quite understand why people complain about the water, the rooms… I had one of the best services ever. Front desk was amazing, always going the extra mile for help! Greeters were amazing, I cannot really say anything bad because being all inclusive with a premium upgrade having one of the best views of the 5th floor with the ocean upfront, with the bartenders serving you great drinks, I mean, I was so happy so relaxed, so entertained, that I only have to say, this hotel had the best deal. People complain about the water, my god, it’s F-ing 85-91F degrees, what do u want Hot water for? Moldy rooms? Nothing, the room itself is very comfy, spacious, nice view, the balcony is great too, and I just have to have the windows open to smell the breeze, and I left the windows open because waking up with such sound in breeze, it’s just paradise. The food in the restaurants is great too. Get the all inclusive if you trying to spend some time inside the hotel, it’s worth it. The tours literally take you off the hotel from 7am til 5pm or 7pm… if you go for few days don’t get the all inclusive, but upgrade your room. I’ll be back in November :)
piero palomino, 2-night trip
Verified Expedia guest review

2/10 Poor

Rude staff. Instead of making things better, they make excuses & make things worse. Pick & choose who gets to bring in food.
Jennifer, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is on the beach, you can hear the waves crashing on the beach with an view.
Michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This was our second time staying here. The first time we did all inclusive this time we did not. If you plan on drinking and eating at the hotel often I’d recommend all inclusive. The price of dinner was insane for a buffet and meal. 650 pesos each person. We didn’t stay at the hotel much. They won’t allow you to bring in your own beer, only buy from them, which I highly did not like. The room was great. Cleaning staff was wonderful. Beach had seaweed all over. Overall it’s a nice hotel, however there are better options in Cancun.
Jessie, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent, friendly, and fun staff! Very clean property with beautiful ocean views. Great food…especially the Italian and Japanese restaurants. However, be sure you are booking all-inclusive if you prefer that service. It can be a bit confusing on the website as to which package you are purchasing, and we ended up having to pay an additional $500 at the resort.
Chuck, 4-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Good stuff
Matija, 1-night romance trip
Verified Expedia guest review