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Clarion Collection Hotel Aurora

Photo gallery for Clarion Collection Hotel Aurora

Front of property
Outdoor spa tub
Desk, laptop workspace, iron/ironing board, cots/infant beds
Desk, laptop workspace, iron/ironing board, cots/infant beds
Desk, laptop workspace, iron/ironing board, cots/infant beds

Overview of Clarion Collection Hotel Aurora

Clarion Collection Hotel Aurora

3.5-star property
Waterfront hotel in Tromsø with restaurant and conference centre

8.4/10 Very good

918 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Bathtub
The price is £203
Price available on 12/2/2023
Map
Sjøgata 19-21, Tromsø, 9291

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Tromsø (TOS-Langnes) - 12 min drive

Restaurants

  • Lotus - 2 min walk
  • Bardus bistro - 2 min walk
  • Mathallen - 4 min walk
  • Egon Tromsø - 4 min walk
  • Risø kaffebar - 4 min walk

About this property

Clarion Collection Hotel Aurora

A great choice for a stay in Tromsø, Clarion Collection Hotel Aurora is only 3.7 mi (5.9 km) from the airport. Guests can visit the fitness centre for a workout or grab a bite to eat at Restaurant Aurora, which serves breakfast and dinner. Other features include a hot tub, a sauna and a garden. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Norwegian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (9 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (NOK 200 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski area nearby

Working away

  • Meeting rooms
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • Built in 2001
  • Garden
  • Television in common areas
  • Fitness centre
  • Bike parking
  • Hot tub
  • Sauna
  • Humane treatment of captive wild animals
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable tableware only

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • Norwegian
  • Polish
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Energy-saving features in guest rooms
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Restaurant Aurora – This buffet restaurant serves breakfast, dinner and light fare.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for NOK 100.0 per night
  • Rollaway beds are available for NOK 300.0 per night

Pets

  • Pets are allowed for an extra charge of NOK 250 per pet, per stay

Parking

  • Self-parking costs NOK 200 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Clarion Bryggen
Clarion Bryggen Tromso
Clarion Hotel Bryggen
Clarion Hotel Bryggen Tromso
Clarion Collection Hotel Aurora Tromso
Clarion Collection Hotel Aurora
Clarion Collection Aurora Tromso
Clarion Collection Aurora
Clarion Tromso
Tromsø Clarion
Clarion Collection Aurora
Clarion Collection Hotel Aurora Hotel
Clarion Collection Hotel Aurora Tromsø
Clarion Collection Hotel Aurora Hotel Tromsø

Frequently asked questions

Does Clarion Collection Hotel Aurora offer free cancellation for a full refund?
Yes, Clarion Collection Hotel Aurora does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Clarion Collection Hotel Aurora?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at Clarion Collection Hotel Aurora on 12 Feb 2023 start from £203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Clarion Collection Hotel Aurora?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Clarion Collection Hotel Aurora?
Yes, pets are welcome. There's a charge of NOK 250 per pet, per stay.
Is parking offered on site at Clarion Collection Hotel Aurora?
Yes. Self-parking costs NOK 200 per day. Electric car charging is available.
What are the check-in and check-out times at Clarion Collection Hotel Aurora?
You can check in from 3 PM - 3 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Clarion Collection Hotel Aurora and nearby?
Have fun with nearby winter activities such as skiing. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a fitness centre. Clarion Collection Hotel Aurora also has a garden.
Are there restaurants at or near Clarion Collection Hotel Aurora?
Yes, there's an on-site restaurant, Restaurant Aurora. Nearby restaurants include Mathallen (4-min walk), Egon Tromsø (4-min walk) and Risø kaffebar (4-min walk).
What's the area around Clarion Collection Hotel Aurora like?
Clarion Collection Hotel Aurora is located on the waterfront, a short 3-minute walk from Tromso Cathedral and 2 minutes' walk from Art Museum of Northern Norway. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Susan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great but with one flaw
The hotel is conveniently situated near the city centre. Rooms are clean but my complaint is that there was no shampoo and conditioner provided, only shower gel which made my hair stiff and difficult to comb. The good thing about this hotel is that breakfast, snack and dinner are complimentary. Saved us from having yo think of where yo eat.
Raymund, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice Hotel. Could do better on food
Good hotel in the centre of Tromso. Comfortable room and bed. Clean and well kept public spaces. Food was good, but only one choice of dish on offer in the evening, plus Salad as an option. Breakfast was good.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay, just too hot
Lovely hotel, very impressed with much more in the way of food than advertised. Only 2 complaints: rooms far to hot with no ability to open window and checkin guy who told us absolutely nothing...like when breakfast and other meals were...basically said here is your key it is room xxx. Rest of staff very helpful and friendly. Hotel in a good place for actvities and town centre and bus links
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you
Staff excellent and the food is delicious.
Amy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Very friendly receptionist and staff in the restaurant. Definitely recommend and will stay here.
Ramesh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoying the rooftop hot tub while it was snowing has been definitely a magical moment. Also the gym and sauna with a lovely view are giving points to the structure. Even if some rooms have carpets and aren't recently renewed, the cleanliness is great and there is everything you need for a comfortable stay. Big ups to the restaurant for the food selection and the staff: everyone is so polite and kind and ready to help and accommodate any specific requests when you have a particular diet (in my case vegan). The only recommendation is you have a car is to be sure that you will reserve a spot in the limited hotel parking space.
Silvia, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Petcharart, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This review is solely based on the fact that they would not cancel my reservation after I alerted them that I got stranded in Oslo because the airline lost my luggage and all the time spent trying to sort that out caused me to miss my connecting flight. I could not even get to Tromso, I was having a terrible day already, and then by the time I finished talking to airline staff and able to change my hotel booking, it was 15 minutes after 4pm (which is the cutoff time for cancellations). Even when I explained my situation, they refused to give me a refund for one single day—only 15 MINUTES late. The management had the power to make a call to help someone’s day not get any worse than it already was, and they decided to be unsympathetic jerks about it instead. This speaks volumes about how much they actually care about customers. I ended up having to stay an extra night in Tromso because my bag has still not arrived, and I did not even consider booking this hotel again. And I will actively discourage staying at this hotel to anyone coming to visit Tromso.
Laura, 1-night trip
Verified Expedia guest review