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Hotel ILUNION Suites Madrid

Photo gallery for Hotel ILUNION Suites Madrid

Down duvets, in-room safe, desk, blackout curtains
View from room
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Double Room | View from room

Overview of Hotel ILUNION Suites Madrid

UNESCO Sustainable Travel Pledge

Hotel ILUNION Suites Madrid

4.0 star property
4-star hotel with restaurant, near Santiago Bernabeu Stadium

8.6/10 Fabulous

1,006 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is £55
Price available on 5/2/2023
Lopez de Hoyos, 143, Madrid, Madrid, 28002

Room options

About this area

What's nearby

  • In Ciudad Jardín
  • Santiago Bernabeu Stadium - 22 min walk
  • El Retiro Park - 42 min walk
  • WiZink Center - 11 min drive
  • Plaza de Castilla - 15 min drive
  • Puerta de Alcala - 14 min drive
  • Gran Via Street - 16 min drive
  • Plaza de Santa Ana - 19 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 17 min drive
  • Prado Museum - 17 min drive
  • Puerta del Sol - 23 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 11 min drive
  • Madrid Recoletos Station - 5 min drive
  • Madrid (XTI-Chamartin Train Station) - 6 min drive
  • Nuevos Ministerios Station - 28 min walk
  • Alfonso XIII Station - 1 min walk
  • Prosperidad Station - 8 min walk
  • Avenida de la Paz Station - 12 min walk


  • Restaurante Xing - 2 min walk
  • Gran Vuelo - 3 min walk
  • El Flaco - 3 min walk
  • La Toná - 4 min walk
  • Vips - 4 min walk

About this property

Hotel ILUNION Suites Madrid

Hotel ILUNION Suites Madrid puts you 1.1 mi (1.8 km) from Santiago Bernabeu Stadium and 2.8 mi (4.6 km) from Gran Via Street. For a bite to eat, guests can visit El Fogon, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers like that it's only a short walk to public transportation: Alfonso XIII Station is steps away and Prosperidad Station is 8 minutes.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 152 rooms
  • Arranged over 4 floors


  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 23 per day)
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Conference centre (6997 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 3 buildings/towers
  • Built in 1999
  • Safe-deposit box at front desk
  • Television in common areas


  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance


  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


El Fogon – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12.00 for adults and EUR 6.00 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night


  • Self-parking costs EUR 23 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Frequently asked questions

Does Hotel ILUNION Suites Madrid offer free cancellation for a full refund?
Yes, Hotel ILUNION Suites Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel ILUNION Suites Madrid?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Hotel ILUNION Suites Madrid on 5 Feb 2023 start from £55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel ILUNION Suites Madrid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel ILUNION Suites Madrid?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel ILUNION Suites Madrid?
Yes. Self-parking costs EUR 23 per day.
What are the check-in and check-out times at Hotel ILUNION Suites Madrid?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel ILUNION Suites Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (6-min drive) is nearby.
Are there restaurants at or near Hotel ILUNION Suites Madrid?
Yes, there's an on-site restaurant, El Fogon. Nearby restaurants include El Flaco (3-min walk), La Toná (4-min walk) and Vips (4-min walk).
What's the area around Hotel ILUNION Suites Madrid like?
Hotel ILUNION Suites Madrid is a short 1-minute walk from Alfonso XIII Station and 12 minutes' walk from National Auditorium of Music.







Staff & service




Property conditions & facilities




10/10 Exceptional

Andrew, 1-night trip
Verified guest review

10/10 Exceptional

RAUL, 3-night family trip
Verified guest review

8/10 Very good

Very good!
Wilma, 4-night trip
Verified guest review

10/10 Exceptional

3-night trip
Verified guest review

6/10 Good

Rahma, 4-night family trip
Verified guest review

10/10 Exceptional

Super location
It was great, walking distance to AlfonsoXIII metro and hundreds of restaurants, shops and bars near by.
Juan, 6-night family trip
Verified guest review

6/10 Good

Far from the action
The location was in a very quiet neighborhood far from the action. It was okay because the metro station Alfonso XIII was close by and the system is good enough to get you everywhere you want to go. Believe any review that alerts you that the walls are seriously paper thin!!! I heard a man yawn and of course all slamming of the door opening and closing!! The pillows are also awful! The reception staff were always looking down at their computer monitors whenever I passed by and were not friendly at all. As a solo traveler, it would have been nice to exchange some pleasantries with staff at least. Another good thing about this location other than the metro stop is that a secondary location of Chocolatería San Gines is also close by and perfect for breakfast because it’s not crowded and busy in the mornings!
7-night trip
Verified guest review

8/10 Very good

It was a very pleasant stay at Ilunion Suite Hotel. Staff were very friendly and helpful. The room and common areas were very clean. I liked the smell at the lobby. I asked the receptionist what they used for that smell wanting to buy for my home, but she said it was made special for Ilunion hotels only. Breakfast was excellent, so many varieties and of very good qualities. Staff in the breakfast room were also very nice and polite. The only downside was there was no kettle in the room, I had to go downstairs and took 2-3 cups of hot water to the room each time; not a big deal though. The location is very convenient, only 350m to a metro station. Highly recommended.
Yohana, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel is in really good condition, staff was helpful.
Israel, 1-night romance trip
Verified Expedia guest review

6/10 Good

Convenient location that was close to the metro and bus lines and there were many food options around. The hotel itself was okay. The room was spacious but not laid out in a great way and beds were not comfortable. The front desk staff seemed overwhelmed at times and I asked for a few things the first day that weren’t delivered to the room. The cleaning staff were very nice though. The walls were very thin and this was the main issue that I had with the hotel. I was on a floor that 5 rooms surrounding us and every night the people staying in the rooms would come back at 1am and talk loudly, scream, fight, etc with each other. This would go on for 1-2 hours in the middle of the night. The hotel did nothing about this and I had a water bottle thrown at me by another hotel guest.
Jia-Yi, 3-night family trip
Verified Expedia guest review