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All properties in Houston, Texas, United States of America
1 room, 2 adults

The Whitehall Houston

4-star4 stars
1700 Smith St, Houston, TX, 77002, United States of America

4-star hotel with 2 restaurants, near Toyota Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Reception and bar staff were great. Breakfast staff were so disorganised.Do not be in a…Mar 3, 2020
  • Amazing hotel!!!! would definitely stay here again, great business district location,…Oct 23, 2019

The Whitehall Houston

from £129
  • Executive Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Executive Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Accessible
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Standard Room

What’s around The Whitehall Houston

Landmarks

  • In Downtown Houston
  • Toyota Center - 17-minute walk
  • Downtown Aquarium - 18-minute walk
  • Discovery Green - 19-minute walk
  • Houston Museum District - 22-minute walk
  • George R. Brown Convention Center - 22-minute walk
  • Minute Maid Park - 31-minute walk
  • Hobby Center for Performing Arts - 13-minute walk

Getting around

  • Houston, TX (IAH-George Bush Intercontinental) 24-min drive
  • Houston, TX (HOU-William P. Hobby) 21-min drive
  • Houston, TX (EFD-Ellington Field) 24-min drive
  • Houston Station 23-min walk
  • Downtown Transit Center Station 7-min walk
  • Bell Station 8-min walk
  • Main Street Square Station 11-min walk
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 1.0 mi

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Pool umbrellas
  • Use of nearby fitness centre (discount)
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Edgar's Hermano – This restaurant specialises in Tex-Mex cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered.

Part & Parcel – On-site cocktail bar.

Buffalo Bayou Coffee – This coffee shop only serves lunch.

The Whitehall Houston’s small print

Also known as

  • Whitehall Houston Hotel
  • The Whitehall Houston Hotel
  • The Whitehall Houston Houston
  • The Whitehall Houston Hotel Houston
  • Whitehall Hotel Houston
  • Crowne Plaza Houston Downtown Hotel Houston
  • The Whitehall Houston Hotel
  • Whitehall Houston
  • The Whitehall Houston Houston
  • The Whitehall Houston Hotel Houston
  • Whitehall Houston

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 35 per night with in/out privileges

Breakfast costs between USD 12 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Whitehall Houston

  • Does The Whitehall Houston offer free cancellation for a full refund?
    Yes, The Whitehall Houston does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Whitehall Houston?
    Yes. Valet parking costs USD 35 per night.
  • Is there a pool at The Whitehall Houston?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Whitehall Houston?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Whitehall Houston?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near The Whitehall Houston?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Little Woodrow's Midtown (8-min walk), Oporto Fooding House (12-min walk) and Reef (13-min walk).

Recent reviews

Fabulous 8.6 From 929 reviews

Exceptional 10.0
Ideal and excellent staff
Convenient location and all the amenities needed, excellent staff all very helpful
John, gb4 night trip
Exceptional 10.0
Enjoyed it
I enjoyed my stay here, though my colleague had a noisy room on the main road (room 924). I had room 919 which was opposite. You could hear the music from the outdoor bar when it was open but this didn't go on late at all. The food and drinks available were nice. The coffe shop was much appreciated in the mornings! Checking in and out was easy. The valet worked well though overpriced. We ended up using a car park just down the road. I would stay here again.
Sasha, gb5 night business trip
Exceptional 10.0
5* service
Excellent hotel, very accommodating staff
Lucy, gb3 night family trip
Very good 8.0
Great hotel, with lovely staff and a brilliant bar
Natalie, gb2 night romance trip
Very good 8.0
Nice hotel, but a really small bathroom !
Fraser, gb1 night romance trip
Exceptional 10.0
Comfortable
Comfortable room and a great outdoor bar for the evening
James, gb1 night romance trip
Very good 8.0
Good hotel, great bar
Great base for downtown Houston, loved Part and Parcel bar and the live music. Room was good but bathroom was very small. Very friendly check in and the free shuttle service was great to get to Minute Maid Park, savednus getting an Uber!
Claire, gb2 night romance trip
Exceptional 10.0
Lobby Lover Luxury
Great looking lobby and very nice looking rooms. If you’re working in downtown Houston it’s perfect. Valet is reasonable at $21 but there were no other parking options.
Jeff, us1 night business trip
Exceptional 10.0
Favorite hotel
Excellent service from arrival to departure! Staff friendly and cheerful!
Jason, us1 night trip with friends
Very good 8.0
Comfortable, clean.
Lori, us1 night trip

The Whitehall Houston

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