Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3.0 star property
Beachfront hotel in Bournemouth with restaurant, bar/lounge

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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

On the beach
Exterior
Lobby
Premium bedding, desk, iron/ironing board, free rollaway beds
Restaurant

Overview of Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

7.6

Good

Property highlights

  • Pet-friendly
  • Parking available
  • Restaurant
  • Bar
  • Free WiFi
  • Laundry facilities
Map
East Overcliff Drive, Bournemouth, England, BH1 3AN
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Self parking
  • Room service
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
Feel at home
  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Family Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room, 1 Double Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Bournemouth City Centre
  • Bournemouth Pier - 2 min drive
  • Bournemouth International Centre - 2 min drive
  • Bournemouth University - 5 min drive
  • Bournemouth Beach - 16 min drive
  • Poole Harbour - 14 min drive
  • New Forest National Park - 14 min drive
  • Wimborne Minster - 21 min drive
  • Corfe Castle - 27 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive
  • Southampton (SOU) - 41 min drive
  • Pokesdown for Boscombe Station - 10 min drive
  • Branksome Station - 11 min drive
  • Bournemouth Station - 18 min walk

Restaurants

  • Nathan’s Famous - 7 min walk
  • O'Neill's - 7 min walk
  • Pepe's - 8 min walk
  • Domino's Pizza - 9 min walk
  • Noodle Bar Bournemouth - 8 min walk

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

When you stay at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW, you'll be within a 15-minute drive of New Forest National Park. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A snack bar/deli, a terrace and a garden are other highlights.

Languages

Czech, English, French, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 18 lb per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 20 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Access to nearby health club
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 5 meeting rooms
  • Conference space (295 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 20.00 (subject to availability)

Renovations and closures

The property is closed between 5 November and 27 May.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Parking

  • Self-parking costs GBP 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Frequently asked questions

Is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW currently open?
The property is closed between 5 November and 27 May.
What are the cleanliness and hygiene measures currently in place at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lb per pet. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?
Yes. Self-parking costs GBP 20 per day.
What are the check-in and check-out times at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (15-min walk) is nearby.
What is there to do at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy amenities such as a garden and access to a nearby health club.
Are there restaurants at or near Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?
Yes, there's an on-site restaurant.
What's the area around Bournemouth East Cliff Hotel, Sure Hotel Collection by BW like?
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW is a short 6-minute walk from Bournemouth Beach and 11 minutes' walk from Bournemouth Pavillion Theatre.

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

TV not working, phone not working, room like an oven, coffee machine not working
Matt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kay, 2-night trip
Verified Hotels.com guest review

8/10 Very good

tony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight family holiday
The room was great. Too bad there is no access for prams so i had to carry it up the stairs. Joey was the best. She made sure our stay was comfortable and went the extra mile to provide a 5 star service. She is very good with kids as well. Someone give her a promotion!
aubrey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Philip, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

David, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelent hotel
CARMEN, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Run down, unclean and staff disinterested but goo.
Check in girl was pleasant but had an issue with body odour whxj was very unpleasant. The marble reception top was greasy and dirty as was the entrance and lift in the hotel. There was a linen napkin, a box of cigarettes and other rubbish in the plants by the reception door when we arrived which was still there when we left 2 days later. The other check in staff that we spoke to were very blunt and uninterested in helping us with our enquiries. The pool was closed so we were told to use the pool At the sister hotel but when we arrived there this too was closed and remained closed for the duration of our stay. Very disappointed overall with our stay as the sister hotel next door was the complete opposite when we stayed there in October. On a positive note, the breakfast was very good as is the location.
Claire, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Garry, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Paige, 1-night trip
Verified Hotels.com guest review