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All properties in Bournemouth, England, United Kingdom

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Beachfront hotel in Bournemouth City Centre with restaurant, bar/lounge

  • Free WiFi
From
£67

Image gallery

  • Double Room, Balcony, Sea View - Balcony
  • Double Room, Balcony, Sea View - Balcony
  • Double Room, Balcony, Sea View - Balcony
  • Room - Bathroom
  • Double Room, Balcony, Sea View - Balcony
Double Room, Balcony, Sea View - Balcony. Image 1 of 42.
1 / 42Double Room, Balcony, Sea View - Balcony
East Overcliff Drive, Bournemouth, BH1 3AN, England, United Kingdom
7.2.Good.
  • Worn out, under staffed and lacking

    Sep 6, 2021

  • Having stayed at east cliffe hotel twice before (many years before) i was especially…

    Aug 25, 2021

See all 228 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Safe
Convenient
Easy parking
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 67 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available

For families

  • Rollaway/extra beds (free)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Bournemouth City Centre
  • Russell-Cotes Art Gallery and Museum - 7-minute walk
  • Bournemouth Beach - 10-minute walk
  • Bournemouth Pavillion Theatre - 11-minute walk
  • Oceanarium - 12-minute walk
  • Bournemouth Natural Science Society - 12-minute walk
The property is closed between 5 November and 27 May.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Single Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking

Location

East Overcliff Drive, Bournemouth, BH1 3AN, England, United Kingdom
  • In Bournemouth City Centre
  • Russell-Cotes Art Gallery and Museum - 7-minute walk
  • Bournemouth Beach - 10-minute walk

What’s around

Landmarks

  • In Bournemouth City Centre
  • Russell-Cotes Art Gallery and Museum - 7-minute walk
  • Bournemouth Beach - 10-minute walk
  • Bournemouth Pavillion Theatre - 11-minute walk
  • Oceanarium - 12-minute walk
  • Bournemouth Natural Science Society - 12-minute walk
  • St. Peter's Church - 13-minute walk
  • Bournemouth Pier - 13-minute walk
  • Bournemouth International Centre - 14-minute walk
  • Boscombe Beach - 14-minute walk
  • Genting Casino Bournemouth - 15-minute walk

Getting around

  • Southampton (SOU) 44-min drive
  • Bournemouth (BOH-Bournemouth Intl.) 14-min drive
  • Bournemouth Station 17-min walk
  • Pokesdown for Boscombe Station 10-min drive
  • Branksome Station 13-min drive

At a glance

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • 1 per room (up to 18 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 10.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Barbecue grills

Things to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 295
  • Conference space size (meters) - 27

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1930
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 10.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge of GBP 20.00 (subject to availability)

PetsPay at property

  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

ParkingPay at property

  • Self-parking costs GBP 10.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted.

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

  • Hallmark Hotel Bournemouth East Cliff
  • Hallmark Hotel Cliff
  • Hallmark Hotel Bournemouth East Cliff
  • S. Bournemouth East Cliff Opco Limited
  • Bournemouth East Cliff Sure Hotel Collection by Best Western
  • Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel
  • Hallmark Bournemouth East Cliff
  • Menzies East Cliff Court Bournemouth Hotel Bournemouth
  • Menzies East Cliff Court Hotel
  • Hallmark Hotel Bournemouth East Cliff
  • S. Bournemouth East Cliff Opco Limited
  • Bournemouth East Cliff Sure Hotel Collection by Best Western
  • Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Bournemouth East Cliff Hotel, Sure Hotel Collection by BW does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between 5 November and 27 May.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 10.00 per day.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 8 kg per pet. There's a charge of GBP 15.00 per pet, per night. Food and water bowls are available.
  • You can check in from 4:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Arbor Restaurant (5-min walk), Dosa World (8-min walk) and Naked Coffee (8-min walk).
  • No, this hotel doesn't have a casino, but Genting Casino Bournemouth (15-min walk) is nearby.
  • Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy amenities such as a garden and access to a nearby health club.
7.2.Good.
  • 8.0.Very good

    Recommend this hotel; value for money; great staff

    I was apprehensive before going to stay at this hotel after reading various low reviews. Although the building could be brought up to date a bit with the décor, it was clean and comfortable. The staff were helpful, approachable and friendly; sorted out any issues quickly, professionally and efficiently. The breakfast was very good and tasty with a variety of options. I would happily recommend this hotel to anyone, good value for money and would stay there again if I am back in Bournemouth.

    Sarah, 4 night family trip, Aug 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel, rooms were clean & spacious. The staff were really friendly & very helpful they couldn't do enough for us

    Tracey, 2 night trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel is a bit outdated but u couldnt fault the room service from staff was excellent they couldnt do enough for you location excellent its a shame the pool wasnt open but you could use the facilities at the sister hotel the carlton

    Karen, 10 night trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Very old hotel needs refurnishing

    The hotel was not what we expected, very rundown and old, the food was very basic not many choices. The cold water tap in the sink was not working. The weather wasn’t great. Overall disappointing.

    Edison, 3 night family trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not value for money!

    Very poor value for money. Paid for an Executive room, which was no more than a standard room with a double bed. Bathroom was basic, shower in bath, usual cheap features and the shower head hadn’t been descaled in a long time. No Room Service, cups and tea/coffees not replaced as standard (I was there for 3 nights). Very disappointing!

    E J, 3 night family trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Very disappointed.

    Very tired, not clean. Restaurant toilet not clean for days,dirty glasses on top of sink for 2 days.

    O, 2 night family trip, Jul 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Highly recommended

    Disadvantages: This hotel does not have air-condition if you are after air condition, ac is a must in a hot day, i didn't know this hotel won't have ac but it had a small medium fan in the room. Plus the leisure facilties were not allowed to he used, however it was allowed in the neighbouring hotel. And the hotel was very expensive, £424 for one double bedroom for 2nights Advantages: Other than that its very clean and its in excellent location, very close to the beach, beach front location with spectacular view. Standard rooms are on the side of hotel and luxury rooms are on the sea front with balconies.

    2 night trip, Jul 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Beachfront & Ben was outstanding staff

    2 night family trip, Jun 11, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I liked the fact that was close to the beach but and we had a suite with a massive bed and one single bed. The hotel needs to be refurbished as everything in the room looks old. But we were in the room just for sleep so didn’t bothered us to much. The staff was really nice and friendly.

    2 night family trip, Jun 11, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Very old hotel , need to change a lot of things inside ...carpet , furniture...and painting of course !!!

    2 night family trip, Jun 4, 2021

    Verified Ebookers guest review

See all 228 reviews