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All properties in Arona, Canary Islands, Spain
1 room, 2 adults

Cleopatra Palace Hotel

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660, Spain

4-star beachfront resort with spa, near Las Vistas Beach
  • Free full breakfast and free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
WiFi
Good internet service
Beach
Beautiful beach
Location
Great location
Breakfast
Tasty breakfast

Cleopatra Palace Hotel

  • Standard Room
  • Standard Room, Sea View
  • Standard Room, Pool View (2 adults and 1 child)
  • Superior Double Room, Private Pool
  • Standard Room, Pool View
  • Standard Room (2 Adults)
  • Suite (Doble)
  • Suite (Doble)
  • Suite (2 adults and 1 child)
  • Suite (2 adults and 1 child)
  • Standard Double or Twin Room, Sea View (2 adults and 1 child)
  • Superior Double Room, Private Pool (2 adults and 1 child)

What’s around Cleopatra Palace Hotel

Landmarks

  • On the beach
  • Las Vistas Beach - 6-minute walk
  • Los Cristianos Beach - 15-minute walk
  • Siam Park - 30-minute walk
  • Aqualand Costa Adeje - 40-minute walk
  • Playa de las Américas - 13-minute walk
  • Veronicas Strip - 19-minute walk
  • Troya Beach - 20-minute walk

Getting around

  • Tenerife (TFS-Tenerife South) 20-min drive
  • La Gomera (GMZ) 113-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 431 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Pilates classes on site
  • Playground on site
  • Scooter/moped rentals on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1996
  • Lift
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Private pool
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Mare Nostrum SPA. Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Pilates classes on site
  • Playground on site
  • Scooter/moped rentals on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Cleopatra Palace Hotel’s small print

Also known as

  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace Hotel
  • Cleopatra Palace Arona
  • Cleopatra Palace
  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace Hotel Resort
  • Cleopatra Palace Hotel Resort Arona

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cleopatra Palace Hotel

  • Is there a pool at Cleopatra Palace Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Cleopatra Palace Hotel?
    Sorry, pets aren't allowed.
  • Is an airport shuttle service offered by Cleopatra Palace Hotel?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Cleopatra Palace Hotel?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Cleopatra Palace Hotel?
    Yes, there's an on-site restaurant. Nearby restaurants include Argentine Beef (1-min walk), Legendary Magic (1-min walk) and DOMVS AVREA Roman Restaurant (1-min walk).

Recent reviews

Superb 9.0 From 406 reviews

Exceptional 10.0
Beautiful Hotel
Well situated for The Safari Centre. Very polite, friendly and helpful staff.
Anthony, gb3 night trip
Exceptional 10.0
So good
Such a lovely place with the most wonderful staff. Thoroughly enjoyed our 25th Wedding Anniversary and Christmas here.
Peter, gb7 night trip
Exceptional 10.0
Weekend Break
Short weekend break at the Cleopatra, our first time in this hotel. Lovely room, friendly and helpful staff, best breakfast around. And great locations in Playa de las Americas.
James, gb3 night trip
Very good 8.0
Nice place
Very nice hotel. Everywhere very clean apart from the hotel room toilet. Only there for 2 nights but when we arrived the room was nice and cool with a nice smell. Later on that same day/night the bathroom smelled of cats piss. Got worse by end of second day. So no idea how it would’ve been if stayed for the week. Breakfast choice was amazing which included champagne if you wanted to start your day early. Only thing I would say is that the piano being played while you’re at breakfast was a bit much. Our room wasn’t far from the dining area so no long lie in as both morning we were disturbed by the piano
Mike, gb2 night trip
Exceptional 10.0
Excellent in every way
Excellent hotel - location perfect, rooms have various views of your choosing. Staff very helpful and friendly. Buffet breakfast has huge choice and although the hotel is big it is very well geared up to cater for a lot of people at breakfast time.
gb4 night romance trip
Exceptional 10.0
Excellent! 👌
Polite and very nice staff, buffet just amazing! Extremely nice hotel to pop in, even for a few days, worth it! Really 5***** hotel, promise to come back!
Lucio, gb2 night romance trip
Exceptional 10.0
Absolutely amazing
The hotel was absolutely stunning, was greeted with a glass of champagne each, all staff were lovely, the beach was less than a minute walk, you walk out reception and it’s infront, the breakfast was amazing so much Choice of food and drinks and the room was cleaned as well no one bit of dust found, I will 100% be going back there, even the weather was guaranteed, the pool was gorgeous
Lia, gb5 night romance trip
Good 6.0
Hotels .com beware wont help in dispute
Anne, gb2 night romance trip
Exceptional 10.0
Queen Cleo
Had an amazing time. stayed at the hotel before & was delighted to receive a free upgrade to a suite with its own bath inside and plunge pool and sun beds on a spacious balcony
James, gb4 night trip with friends
Exceptional 10.0
Lovely hotel. Great location,very friendly staff. Will definitely be returning to this hotel next year
Nicola, gb2 night romance trip

Cleopatra Palace Hotel

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