Guests
All properties in Troyes, Aube, France

Mercure Troyes Centre

4-star hotel with bar/lounge, near Champagne (region)

  • Free WiFi
From
£94

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Classic Twin Room, 2 Single Beds - Guest Room
  • Classic Twin Room, 2 Single Beds - Guest Room
  • Junior Suite, 1 Double Bed with Sofa bed - Bathroom
  • Classic Twin Room, 2 Single Beds - Bathroom
  • Classic Twin Room, 2 Single Beds - Guest Room
Classic Twin Room, 2 Single Beds - Guest Room. Image 1 of 24.
1 / 24Classic Twin Room, 2 Single Beds - Guest Room
11 Rue Des Bas Trevois, Troyes, 10004, Aube, France
8.8.Fabulous.
  • We enjoyed our short stay, we used it to break our journey. We intend to return to…

    Nov 20, 2021

  • Just an overnight stop on the way back to UK. All good except hardly any staff in the…

    Aug 29, 2021

See all 118 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Convenient
Shopping
Walkable
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 71 smoke-free guestrooms
  • Breakfast available
  • Bar/lounge
  • Self parking
  • Business centre
  • Terrace

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Terrace
  • Laundry facilities

What’s around

  • Heart of Troyes
  • Champagne (region) - 1-minute walk
  • Centre de Congrès de l’Aube - 7-minute walk
  • Musee de la Bonneterie - 9-minute walk
  • Maison de l'Outil et de la Pensee Ouvriere - 10-minute walk
  • Ruelle des Chats - 10-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room, 1 Double Bed
  • Classic Twin Room, 2 Single Beds
  • Junior Suite, 1 Double Bed with Sofa bed

What’s around

Landmarks

  • Heart of Troyes
  • Champagne (region) - 1-minute walk
  • Centre de Congrès de l’Aube - 7-minute walk
  • Musee de la Bonneterie - 9-minute walk
  • Maison de l'Outil et de la Pensee Ouvriere - 10-minute walk
  • Ruelle des Chats - 10-minute walk
  • St-Pantaleon Church - 10-minute walk
  • Marché Des Halles - 11-minute walk
  • Museum of Modern Art - 13-minute walk
  • Théâtre de la Madeleine - 13-minute walk
  • Troyes Cathedral - 14-minute walk

Getting around

  • Roissy - Charles de Gaulle Airport (CDG) 118-min drive
  • Troyes Station 18-min walk
  • Lusigny-sur-Barse Central Station 16-min drive
  • Troyes Saint Mesmin Station 21-min drive
map
See on map
11 Rue Des Bas Trevois, Troyes, 10004, Aube, France

At a glance

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per night)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1475
  • Conference space size (meters) - 137
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Pillowtop mattress

Things to enjoy

  • Individually furnished

Freshen up

  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

ParkingPay at property

  • Self-parking costs EUR 10 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless checkout are available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Mercure Troyes Centre Hotel
  • Mercure Troyes Centre
  • Accor Troyes Centre
  • Mercure Troyes Centre Hotel Troyes
  • Mercure Troyes Centre Hotel
  • Mercure Troyes Centre Troyes
  • Mercure Troyes Centre Hotel Troyes
  • Mercure Troyes Centre Hotel Troyes

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Troyes Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 10 per night.
  • Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Food and water bowls are available.
  • You can check in from noon - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include Le Moine Gourmand (3-min walk), Sushi Shop (6-min walk) and Dolce Italia (6-min walk).
8.8.Fabulous.
  • 8.0.Very good

    Very good stay

    A little difficult to find when arriving in the night...the hotel name had no lights lit...but ither than that everything very good. Service is top!

    Renato, 1 night business trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Spacious comfortable quiet room with bonus of easily accessible secure underground parking. Exceeded our expectations.

    Lesli, 1 night trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Convenient hotel for town centre with good parking. Room was comfortable and staff were helpful.

    Steve, 1 night romance trip, Aug 15, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Room too warm but all else great.

    Richard, 1 night trip, Mar 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfortable and efficient if a little clinical. Good secure parking.

    Alan, 1 night trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good parking. Easy walk to old city.

    1 night trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel was good as far as the rooms and position. However the staff, in particular the women on the desk was surely and unhelpful. We asked her about surrounding restaurants, she just picked up a map drew a circle and said you will find them n this area. Not mentioning that a restaurant connected to the hotel had 10% off for hotel residents. Or that in the lobby was an information tablet with restaurant information. She told us most places were closed Tuesdays. I fact it is as common in France Sundays. This was a Sunday. When asked to phone and make a reservation for us she did so reluctantly. Also breakfast! Well undercooked stone cold sausages and stone cold inedible scrambled egg. Bread bin almost empty. Dreadful bitter coffee. Shocking for the price.Manager needs to get a grip on what is going on.

    Margaret, 1 night family trip, Aug 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel, excellent location

    Stayed here before, and at the Ibis next door. Very pleasant hotel, spacious and inviting. Big, clean room but the hotel had run out of toiletries - wouldn’t have any until the following day! Just a wall hanging squirty soap thing in the shower. Bit pathetic. As usual the grotty cardboard cups with the in-room kettle and a couple of desultory coffee sachets. It’s about time Mercure sorted this out. Anyway, it’s still a good hotel, well placed for the town centre, excellent parking and friendly staff.

    Robert, 1 night trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Luxurious

    Lots of space in the room.

    Victor, 1 night romance trip, Apr 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel for Troyes

    Nice hotel Great location Good restaurant on site Very comfortable room

    Luis, 3 night trip, Sep 27, 2021

    Verified Hotels.com guest review

See all 118 reviews