Skip to main content.
All properties in Lubbock, Texas, United States of America
1 room, 2 adults

Quality Inn & Suites

2.5-star2.5 stars
5828 I 27 S, Lubbock, TX, 79404, United States of America

City centre Lubbock hotel with indoor pool
  • Free Internet and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Texas may have travel restrictions in place due to COVID-19. 

  • very friendly check-in. Room was fine. Parking felt safe. Bed was nice. Feb 26, 2021
  • If you want to stay in a decent Quality Inn in Lubbock, use the one on West Loop (3430 W…Jan 30, 2021

Quality Inn & Suites

from £62
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking (Lower Floor)
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking

What’s around Quality Inn & Suites

Landmarks

  • Heart of Lubbock
  • Buddy Holly Center - 3 mi / 4.8 km
  • Clapp Park - 2.4 mi / 3.9 km
  • Science Spectrum - 2.5 mi / 4.1 km
  • OMNI Theater - 2.5 mi / 4.1 km
  • Buddy Holly Statue and West Texas Walk of Fame - 2.8 mi / 4.6 km
  • Blue Light Live - 2.9 mi / 4.6 km
  • Cactus Theater - 2.9 mi / 4.7 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) 13-min drive

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is noon

Restrictions related to your trip

  • Texas may have travel restrictions in place due to COVID-19.
There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free wired Internet access in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Free on-site self-parking

  • Free on-site motorhome/coach/lorry parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business centre
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping

Quality Inn & Suites’s small print

Also known as

  • Comfort Inn Lubbock
  • Comfort Lubbock
  • Quality Inn Lubbock
  • Quality Lubbock
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Lubbock
  • Quality Inn & Suites Hotel Lubbock

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

WiFi is available in guestrooms for USD 9

WiFi is available in public areas for USD 9 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Quality Inn & Suites

  • Does Quality Inn & Suites offer free cancellation for a full refund?
    Yes, Quality Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Quality Inn & Suites?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Quality Inn & Suites?
    Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
  • Is there a pool at Quality Inn & Suites?
    Yes, there's an indoor pool.
  • Are pets allowed at Quality Inn & Suites?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Quality Inn & Suites?
    You can check in from 3 PM - 5 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Quality Inn & Suites?
    Yes. Nearby restaurants include Long John Silver's (11-min walk), Wienerschnitzel (13-min walk) and Bryan Steaks (14-min walk).
  • What is there to do at Quality Inn & Suites and nearby?
    Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Quality Inn & Suites also has a fitness centre.

Recent reviews

Fabulous 8.6 From 192 reviews

Good 6.0
Old property
Chris, us2 night trip
Exceptional 10.0
Quality inn & suites
Great place to stay at nice staff very polite don’t have breakfast though or can’t swim in pool but overall very clean and comfortable convenient to the stores round area
Virginia, us1 night trip
Poor 2.0
Hotel cancel our reservation
Armando, us1 night business trip
Exceptional 10.0
Great stay
Friendly staff, clean hotel, comfy bed and pillows. Overall good stay. The only problem is that on hotels.com it was indicated “free breakfast” but when I got here, I was informed that no breakfast was being served due to COVID-19
Marcelo, us1 night family trip
Very good 8.0
The hot water went cold during short shower room 301
Rance, us2 night trip
Good 6.0
Disappointed- pool closed
The primary disappointment was that the pool was closed. We would have made different arrangements if we had known. There are other hotels in the area who still have open pools through the COVID pandemic, and I feel it was false advertising to not mention that the pool would not be available. Additionally, the sheets and towels were stained, and we found hairs in the bed.
Kelly, us2 night family trip
Good 6.0
Not so great stay!
I was disappointed to find out the pool was not open because that was one thing we really wanted to do during our stay there. Also, the outside door next to our room was not working properly and front desk said they called maintenance to come fix it. I don't think it ever got fixed. The room smelled musty.
us1 night family trip
Exceptional 10.0
Nice and quiet
Aldo, us1 night trip
Exceptional 10.0
Staffs are very kind and open to any question. I don't see any problem during my stay.
Han, us2 night family trip
Exceptional 10.0
It was very clean and in a good location. The only thing was that we could hear the neighbors as they got up early to leave.
Gary, us1 night romance trip

Quality Inn & Suites