hotels
List your propertySupportTrips

Unlock instant savings with Member Prices

Sign in
Learn more
Feedback

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
Restaurant
Suite Ocean Front Adults | View from room
Ecotours
15 outdoor pools, pool umbrellas, pool loungers

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

Reviews

9.2 out of 10
Wonderful

About this property

Adults-only beachfront property with spa, near Xenses Park
  • Connecting rooms available

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Xplor Theme Park
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪5 min drive‬
  • Ferry to Cozumel
    ‪9 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪10 min drive‬
Couples treatment room(s), sauna, hot tub, steam room

Spa

The on-site spa has 20 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages, hot stone massages, prenatal massages, and sports massages. Types of treatments available include aromatherapy, Ayurvedic treatments, body scrubs, and body wraps. Other on-site facilities include a steam room and a sauna.

Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room
What guests liked about the spa

The spa at this property is breathtaking and offers an amazing experience with top-notch facilities and exceptional service.

At a glance

DONE

Hotel size

    • 900 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 4 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free cancellation for a full refund?

Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, there are 15 outdoor pools.

Are pets allowed at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 4 kg per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only and nearby?

Have fun with on-site activities such as kayaking, snorkelling and cycling. Additional recreation on-site includes fitness classes, ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars and a water slide, as well as a steam room and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, there are 10 on-site restaurants, featuring ocean views.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only like?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is located by the river, a short 9-minute walk from Cenote Santa Cruz.

Reviews

9.2 out of 10
Wonderful

Reviews

10 out of 10 Exceptional

The best all inclusive I've stayed in! Food is amazing for an all inclusive resort.