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All properties in Puebla, Puebla, Mexico

Hotel Real de Puebla

3.5-star Puebla hotel with outdoor pool

  • Free WiFi and free parking
From
£30

Image gallery

  • Hotel Front
  • Hotel Front
  • Outdoor Pool
  • Living Area
  • Hotel Front
Hotel Front. Image 1 of 31.
1 / 31Hotel Front
Av. 5 Pte No. 2522, Puebla, 72090, PUE, Mexico
7.4.Good.
  • La ubicacion

    Aug 5, 2021

  • Most of the staff were amazing, however, I had 2 reception people who not very helpful…

    Jul 4, 2021

See all 6 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly

Property highlights

Main amenities

  • 160 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Valet parking
  • 24-hour front desk

For families

  • Television
  • Daily housekeeping
  • Iron/ironing board
  • Blackout drapes/curtains
  • Cable TV service
  • Flat-panel TV

What’s around

  • Fuente de los Frailes - 17-minute walk
  • Uriarte Talavera - 22-minute walk
  • National Museum of Mexican Railroads - 24-minute walk
  • Bello Museum - 26-minute walk
  • Profetica - 29-minute walk
  • Puebla Cathedral - 29-minute walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Basic Quadruple Room
  • Deluxe Quadruple Room
  • Junior Double Room

What’s around

Landmarks

  • Fuente de los Frailes - 17-minute walk
  • Uriarte Talavera - 22-minute walk
  • National Museum of Mexican Railroads - 24-minute walk
  • Bello Museum - 26-minute walk
  • Profetica - 29-minute walk
  • Puebla Cathedral - 29-minute walk
  • Triangulo Las Animas Shopping Center - 30-minute walk
  • Zocalo Square - 30-minute walk
  • Galerías Serdán - 30-minute walk
  • Palafoxiana Library - 31-minute walk
  • Rosario Chapel - 1.6 mi / 2.6 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) 23-min drive
  • Puebla–Cholula Tourist Train Terminal 26-min walk
map
See on map
Av. 5 Pte No. 2522, Puebla, 72090, PUE, Mexico

At a glance

Hotel size

  • This hotel has 160 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Secured on-site valet parking (MXN 30 per day)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)

Things to do

  • Outdoor pool

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Porter

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Shower only

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Breakfast costs between MXN 150 and MXN 300 for adults, and MXN 115 and MXN 200 for children (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of MXN 350 per pet, per day

ParkingPay at property

  • Secured valet parking costs MXN 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Hotel Real de Puebla Hotel
  • Hotel Real de Puebla Puebla
  • Hotel Real de Puebla Hotel Puebla

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Real de Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome. There's a charge of MXN 350 per pet, per day.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Napoli (3-min walk), Bistro 702 (3-min walk) and Bootlegger (4-min walk).
  • Hotel Real de Puebla has an outdoor pool.
7.4.Good.
  • 10.0.Exceptional

    Magnífica atención en el restaurante; instalaciones confortables a un precio módico. Todo el personal amable y servicial.

    1 night family trip, Jul 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Agradable

    Todo estuvo muy bien. Solamente nos entristece que esté bastante deteriorado el hotel desde la última vez que lo visitamos. Se entiende que Mila pandemia haya afectado el que ya no sea BestWestern y esperemos salga adelante

    Vicente Manuel, 1 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    MALO!!! Pensé que al ser un hotel de la cadena de Camino Real iba a estar todo excelente, de hecho la última vez que me hospedé en un hotel Real había sido casi como en Camino Real, pero lo vi muy descuidado, parece como si quisieran ya cerrar esta cadena, incluso hubo mal información del lugar ya que me habían dicho que eran camas tamaño “queen” y no es cierto, son matrimonial. No me vuelvo a quedar en este hotel, lo único rescatable el servicio del personal, que dicho sea de paso, la de recepción también barre el jardín y bueno pues es “todologa”. Nada recomendable.

    Jorge L., 1 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    2 night trip, Jun 19, 2021

    Verified Expedia guest review

See all 6 reviews