Imperial Hotel

Property class: 4
Eastbourne hotel with restaurant and bar/lounge

Choose dates to view prices

Imperial Hotel puts you a short five-minute drive from South Downs National Park. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Snack bar/deli
  • Limited hour front desk
  • Porter/bellhop

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Bath or shower
  • Snack bar/deli
The current price is £144
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

Premium Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
16 Devonshire Pl, Eastbourne, England, BN21 4AH

What's nearby

  • Eastbourne Bandstand - 2 min walk - 0.2 km
  • Eastbourne Beach - 3 min walk - 0.3 km
  • Devonshire Park Lawn Tennis Club - 7 min walk - 0.7 km
  • Eastbourne Pier - 7 min walk - 0.7 km
  • Congress Theatre - 7 min walk - 0.7 km

Getting around

  • Eastbourne Station - 10 min walk
  • Pevensey and Westham Station - 13 min drive
  • Hampden Park Station - 14 min drive

Restaurants

  • ‪Qualisea Fish Restaurant - ‬5 min walk
  • ‪The Chippy on the Pier - ‬5 min walk
  • ‪Pomodoro e Mozzarella - ‬5 min walk
  • ‪Harry Ramsden's - ‬4 min walk
  • ‪Victorian Tea Rooms - ‬5 min walk

About this property

Imperial Hotel

  • Imperial Hotel puts you a short five-minute drive from South Downs National Park. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

At a glance

CHECK-IN
15:00
CHECK-OUT
10:00

Hotel size

    • 113 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • No on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Porter/bellhop

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Travel cot
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

More

  • Daily housekeeping

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 6 for children

Pets

  • Service animals exempt from fees

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Imperial Hotel Hotel
Imperial Hotel Eastbourne
Imperial Hotel Hotel Eastbourne

Frequently asked questions

Does Imperial Hotel offer free cancellation for a full refund?

Yes, Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Imperial Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Imperial Hotel?

Sorry, there's no on-site parking at Imperial Hotel.

What are the check-in and check-out times at Imperial Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM.

Are there restaurants at or near Imperial Hotel?

Yes, there's an on-site restaurant.

What's the area around Imperial Hotel like?

Imperial Hotel is a short 10-minute walk from Eastbourne Station and 2 minutes' walk from Eastbourne Beach.

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Reviews

Imperial Hotel Reviews

7.6

Good

8.0

Cleanliness

6.8

Amenities

8.2

Staff & service

7.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

The breakfast this morning was very poor but the room was good the entertainment was brilliant.
Verified review

6/10 Good

At arrival, the building was beautiful to behold- unbeknownst to us, it would hold a number of things that wouldnt quite match the outer beauty of the building. The staff were friendly enough, and the overall vibe in the lobby was cozy and gave a vintage vibe. After acquiring our keys, we made our way up the tiny (but charming) elevator and up to our room on the third floor. We arrived and opened our room door. The smell.of chamomile hung heavily in the air- but it wasnt unpleasant, just overpowering. It smelled old but not unclean. After closer inspection, we noticed that the door didnt even have an extra lock! How were to we to feel safe if we were going to leave our valuables here and sleep overnight without an extra security measure? We feel this should be implemented in all the rooms. The water pressure in the bathroom was very low and had a weak stream. The room overall was unbearably hot, and even though we opened the window, it made no difference. There was also no phone. Although no life threatening emergencies occured, we felt that there should be a phone if we needed additional help.
Verified review

4/10 Fair

Mattress or bed needs to be replaced, couldn't open the windows in the room. Breakfast was cold and you only get 45min (8:15-9:00).
Verified review

2/10 Poor

Looks really nice from outside but really dated inside, rooms are also very dated, shower was awful no pressure power at all
Verified review

10/10 Exceptional

Great property!
Verified review

8/10 Very good

I loved my single room option everything I needed, a fan would have been useful was really warm in the room when I stay in August the height of summer. Shame there wasn’t any parking but fully understand as the roads were closed all weekend for the air show.staff on reception were lovely and welcoming.
Verified review

6/10 Good

The Hotel specialises in coach tours. Many of their reviews are quite bad. But our room was clean. Spacious and well equipped. Only criticism is mains sockets near beds have been removed so cannot charge phones beside the beds.
Verified review

6/10 Good

Could do with a paint and update

Eastbourne is always lovely hotel was ok bit dated no pugs near bed had to bye a extension lead to dry my hair has no plug near mirror lifts were slow so had to walk up three flights of stairs shower was great bed was ok room a little small was ok for the money on short notice
Verified review

4/10 Fair

Avoid is younger than 40

Dated hotel. No wifi in rooms. Very much geared up for elderly customers and coach trips. Bathroom in room boiling, towel rail on which couldnt be switched off. Dining room like a cattle market very busy. Came home with dogy tummy after having breakfast here.
Verified review

10/10 Exceptional

.
Verified review

6/10 Good

Friendly hotel

Hotel is well located with enthusiastic staff, but the establishment is a little bit tired
Verified review

10/10 Exceptional

The apartment was very clean when we arrived. The staff at reception were friendly and helpful. The location of the hotel is very convenient - it is 2 minutes walk to the beach and 10 minutes walk to Eastbourne Station. There are lots of shops around. I will definitely come back again
Verified review

6/10 Good

Good

The hotel was good comfortable very close to the seaside and the town centre. We didn’t have breakfast at the hotel so I can’t give a review but I imagine it must be nice so all in all I give it a 👍
Verified review

6/10 Good

The Hotel is old and tired. It is only a 2 star but a little TLC would easily bring it up to a 3 star. Staff were hit and miss and we felt like outsiders as the Hotel caters for Coach parties and we were independent travellers. No welcome pack in our flat, breakfast was not included and the staff were hit and miss - most were professional but a little grumpy and seemingly demotivated. Place was not clean, but not dirty, with little in place for social distancing and hygiene. All in all, over-priced but certainly not the worst place we have ever stayed. A lovely Victorian building with a lot of character.
Verified review

8/10 Very good

Staff were really nice and polite. If someone arrives by car, the parking will cost you £2 for a day, they give scratch card, which is super cheap. Rooms and whole hotel needs a bit of update, but still it was very nice and clean. I would definitely stay here again, and it’s next to the sea, very good location.
Verified review

6/10 Good

Rented a flat. large size, friendly staff, well maintained property. A few things were not upto the mark: 1. bright neons just outside the windows without a proper curtain, kept us awake at night 2. No view of the sea (can not be expected all the time anyway) 3. The name 'imperial' hotel itself is offensive! Brings back many unpleasant memories to those who are slightly aware of our historical past!
Verified review

6/10 Good

The imperial hotel is a hotel that has a lot of coach trips, really needs a bit of modernization. It just has not kept with the times. However, the service ok.
Verified review

8/10 Very good

Over all comfortable.

One night in a self catering apartment, recently decorated not to high standard. It was clean. Staff were helpful when asked as the kitchenette was not stocked with a few necessities such as washing-up liquid, dishwasher tabs. And things like salt and pepper would if been helpful. It has 3 rather high steps leading into the kitchen, which we were fine with, but not suitable for the less mobile. But over all a comfortable stay.
Verified review

4/10 Fair

the double room was very small and our private bathroom had a bathtub only. It is unbelievable that nowadays hotels don't provide sustainable solutions. I would not recommend this place. the very sad Breakfast is serviced at 8.30am, no other options, all guests at once, didn't feel very confortable with covid cases still going on…and check out at 10am!!! avoid this place, i cant say a single good thing…
Verified review

10/10 Exceptional

Tennis Holiday

The original problem we had was rectified straightway. The overall stay was really nice and workers were all v.friendly. The older couple doing the tribute songs in the ballroom downstairs were very good also, had a nice night.. Will definitely go back there next year on the Tennis Sunday.
Verified review

6/10 Good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good