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Photo gallery for Hotel ILUNION Pio XII

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Down duvets, in-room safe, desk, laptop workspace
Down duvets, in-room safe, desk, laptop workspace
Down duvets, in-room safe, desk, laptop workspace

Overview of Hotel ILUNION Pio XII

VIP Access
UNESCO Sustainable Travel Pledge


4.0 star property
4-star hotel with restaurant, near Santiago Bernabeu Stadium

8.4/10 Very good

1,006 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is £62
Price available on 19/2/2023
Avenida Pio XII, 77, Madrid, Madrid, 28016

Room options

About this area

What's nearby

  • Santiago Bernabeu Stadium - 29 min walk
  • Plaza de Castilla - 2 min drive
  • IFEMA - 8 min drive
  • WiZink Center - 14 min drive
  • Puerta de Alcala - 17 min drive
  • Gran Via Street - 19 min drive
  • El Retiro Park - 19 min drive
  • Plaza de Santa Ana - 22 min drive
  • Puerta del Sol - 25 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 20 min drive
  • Prado Museum - 19 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 11 min drive
  • Ramon y Cajal Station - 5 min drive
  • Madrid Chamartín Station - 15 min walk
  • Madrid (XTI-Chamartin Train Station) - 17 min walk
  • Duque de Pastrana Station - 7 min walk
  • Pio XII Station - 9 min walk
  • Bambu Station - 13 min walk


  • El Chaflan - 3 min walk
  • Vips - 8 min walk
  • Restaurante Samm - 10 min walk
  • Restaurante Sal Negra - 11 min walk
  • Asador Pepito's - 13 min walk

About this property


Hotel ILUNION Pio XII puts you 1.5 mi (2.4 km) from Santiago Bernabeu Stadium and 5.8 mi (9.3 km) from Gran Via Street. Guests can visit the fitness centre for a workout or grab a bite to eat at Pio XII Restaurant, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. The comfortable beds and overall value get great marks from fellow travellers. The property is only a short walk to public transportation: Duque de Pastrana Station is 7 minutes and Pio XII Station is 9 minutes.


English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking only available on request
  • On-site self-parking (EUR 16.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's menu

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Conference space (4306 square feet)


  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre


  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Pio XII Restaurant – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 6.50 for children
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night


  • Self-parking costs EUR 16.00 per day
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Confortel Pio
Confortel Pio XII
Confortel Pio XII Hotel
Confortel Pio XII Hotel Madrid
Confortel Pio XII Madrid
Pio XII Confortel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid

Frequently asked questions

Does Hotel ILUNION Pio XII offer free cancellation for a full refund?
Yes, Hotel ILUNION Pio XII does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel ILUNION Pio XII?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel ILUNION Pio XII on 19 Feb 2023 start from £62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel ILUNION Pio XII?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel ILUNION Pio XII?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel ILUNION Pio XII?
Yes. Self-parking costs EUR 16.00 per day.
What are the check-in and check-out times at Hotel ILUNION Pio XII?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel ILUNION Pio XII?
No, this hotel doesn't have a casino, but Casino de Madrid (9-min drive) is nearby.
What is there to do at Hotel ILUNION Pio XII and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel ILUNION Pio XII?
Yes, there's an on-site restaurant, Pio XII Restaurant. Nearby restaurants include El Chaflan (3-min walk), Vips (8-min walk) and Restaurante Samm (10-min walk).
What's the area around Hotel ILUNION Pio XII like?
Hotel ILUNION Pio XII is a short 7-minute walk from Duque de Pastrana Station and 18 minutes' walk from Plaza de Castilla. Travellers recommend the hotel for its central location.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Felix, 3-night trip
Verified guest review

10/10 Exceptional

Two day business trip
Spacious bedroom. A good selection for breakfast. Friendly staff.
Philip, 2-night business trip
Verified guest review

10/10 Exceptional

Kevin, 1-night trip
Verified guest review

8/10 Very good

super nice inside and out- everyone was extremely friendly. its definitely not close to the centre of downtown but easy to get to the metro and get downtown. not many food options open late around so make sure to eat in the centre. the beds were rock hard and not comfy plus the rooms need to be sound proof. from 6-10am every morning all i heard was loud banging and screaming and kids running around.
Verified Expedia guest review

10/10 Exceptional

Staff couldn’t do enough
Verified Ebookers guest review

8/10 Very good

Great service
The service is exceptional. All the staff are very helpful and friendly. The facilities are super basic but clean.
Carmina, 1-night business trip
Verified guest review

8/10 Very good

The sleeping experience is a big letdown, its like you are sleeping on the floor. A hard bed and hard pillows make for a spartan sleep. AC is noisy
Bernhard, 1-night romance trip
Verified Expedia guest review

6/10 Good

A, 7-night trip
Verified guest review

6/10 Good

8-night trip
Verified guest review

6/10 Good

The food was so so Bathrooms need redoing The toilet didn’t really flush Bed was hard I was stuck in an elevator
Daniel, 3-night trip
Verified guest review