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Intown Suites of Austin, Austin

2 stars2 stars
12989 Research BlvdAustinTX78750United States of America, 020 3684 4822
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2.2 / 5
Room
Room needs to be improved
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning
279See all 279 Hotels.com reviews
From 15 reviewsTripAdvisor Traveller Rating

Intown Suites of Austin, Austin

Hotel Info: 020 3684 4824

from £47
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms, Smoking
  • Studio, 1 Queen Bed, Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 1 Queen Bed with Sofa bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds
  • Studio, 2 Queen Beds, Accessible
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 Queen Bed with Sofabed, Smoking
  • Studio, 2 Queen Beds
  • Studio, 2 Queen Beds, Smoking
  • Studio, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Monday-Saturday: 9 AM-9 PM
  • Sunday-Sunday: 11 AM-7 PM
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Free self parking

Also known as

  • Crestwood Suites Austin Motel
  • Crestwood Suites Motel
  • Crestwood Suites Austin
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites Motel
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites of Austin

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

In the hotel

Services
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
More
  • Weekly housekeeping provided

Intown Suites of Austin, Austin’s small print

Also known as

  • Crestwood Suites Austin Motel
  • Crestwood Suites Motel
  • Crestwood Suites Austin
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites Motel
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites of Austin

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.2 /5 from 279 reviews

Intown Suites of Austin, Austin
Fair2.0 / 5
DISAPPOINTED
first time I tried checking in no rooms are ready.....second time only 1 room left and it was the furthest you could get from elevator on third floor. Carpet dirty, window sill filthy, milk left in refrigerator, cabinet door would not stay closed, no toilet paper!
1 night trip
Intown Suites of Austin, Austin
Poor1.0 / 5
ROACH MOTEL, HOLES IN THE CIELING! FILTHY!
Most horrible experience ever!!!!!. Scummy maintenance man unlocked my door walked into my room and asked me what I was doing there that this room was supposed to be vacant. Told me I needed to get up and get dressed while he stood and watched me until I asked him for some privacy that I needed to go to the front desk and straighten this out! I told him this is not my problem! I felt like I was in some kind of prison camp or something.!! The front desk clerk the night before gave me a different room because the key card reciever on the door she gave me was not working. the problem was she did not enter that in the computer. The room I stayed in was absolutely filthy! Not cleaned,. I didnt see it first because I needed to get back to work. when I got there that night the front desk was closed. YOU SHOULD NOT HAVE THIS PLACE ON YOUR SITE! They would not give me money back either.! The general manager is a piece of s..... Was rude unapologetic! And could care less about what they just did to me!!!!
3 night business trip
Intown Suites of Austin, Austin
Good3.0 / 5
You get what you pay for
The place was at a good location, however, it smelled horrible like cigarettes when i ordered a non smoking room, the blanket had cigarette burns, side of a wall had a stain that looked like ketchup and the same on the fridge..It couldve been cleaner, but it got us by for what i paid for..
1 night romance trip
Intown Suites of Austin, Austin
Good3.0 / 5
Get what you pay for I guess.
Room was good to sleep in if you're not spending all the time there . Room outdated needs updating appliances bathrooms ect .
1 night family trip
Intown Suites of Austin, Austin
Fair2.0 / 5
Room smelled of urine, cabinet doors off cabinets, itching laying in bed left early to find a different motel
1 night trip

See all reviews

Intown Suites of Austin, Austin

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