Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Sorrento, Campania, Italy
1 room, 2 adults

Hilton Sorrento Palace

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Children's pool
  • Beach nearby
  • Connecting/adjoining rooms available
Via Sant' Antonio 13, Sorrento, NA, 80067, Italy

Luxury hotel with indoor pool, connected to the convention centre, near Marina Grande Beach
  • Free WiFi in the lobby
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Children's pool
    • Beach nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • They were brilliant with our 8month old. The hotel is in a lovely position about a 10-15…Sep 22, 2019
  • Not worth the money we paid for a 5star hotel. Staff not helpful at all . Bedding not…Sep 21, 2019

Hilton Sorrento Palace

from £268
  • Twin Room, Hill View
  • Single Room, Hill View
  • Room, 1 King Bed, Hill View
  • Room, 1 King Bed, Sea View
  • Family Triple Room, Hill View
  • Executive Suite, 1 King Bed
  • Family Triple Room, Sea View
  • Executive Room, 1 King Bed, Sea View
  • Room, 1 King Bed, Garden View
  • Family Triple Room, Garden View
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Triple Room, Sea View
  • Deluxe Quadruple Room, Sea View
  • Executive Triple Room, Sea View
  • Superior Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed, Hill View
  • Superior Triple Room, Sea View
  • Superior Triple Room, Hill View
  • Executive Quadruple Room, Sea View
  • Superior Quadruple Room, Hill View
  • Junior Suite, 1 King Bed, Sea View
  • Suite, 1 King Bed (Surya)

What’s around Hilton Sorrento Palace

Landmarks

  • On the waterfront
  • Marina Grande Beach - 16-min walk
  • Baths of Queen Giovanna - 41-min walk
  • Pompeii Archaeological Park - 16.6 mi / 26.7 km
  • Vesuvius National Park - 29.4 mi / 47.3 km
  • Naples National Archaeological Museum - 31.8 mi / 51.2 km

Getting around

  • Naples (NAP-Naples Intl.) 64-min drive
  • Salerno (QSR-Costa d'Amalfi) 62-min drive
  • Sorrento Station 12-min walk
  • Piano di Sorrento Station 8-min drive
  • S. Agnello 8-min drive

At a glance

Key facts

Hotel size

  • This hotel has 335 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. This property’s seasonal indoor pool is open November-March.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 24
  • Conference space
  • Conference space size (feet) - 90353
  • Conference space size (meters) - 8394
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1981
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • German
  • Italian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Pagoda Pool Bar – This bar is located by the pool. Open daily.

L'agrumeto barbecue and m – This restaurant overlooks the garden and specialises in Italian cuisine. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Hilton Sorrento Palace’s small print

Also known as

  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Hotel Sorrento
  • Hilton Sorrento Palace Hotel Sorrento
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Sorrento
  • Hilton Sorrento Palace Hotel Sorrento
  • Hilton Palace Hotel
  • Hilton Sorrento Palace
  • Hilton Palace
  • Hilton Sorrento Palace Hotel Sorrento
  • Sorrento Hilton
  • Sorrento Palace
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Sorrento

Policies

This property charges a 10% service fee to food and beverage purchases on site.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from April to October.
  • Pool access available from 9:00 AM to 6:00 PM
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Contactless check-out is available.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night

    Optional extras

    Self-parking costs EUR 17 per day

    Valet parking costs EUR 17 per day

    WiFi is available in guestrooms for EUR 9.9 per 24-hour period (rates may vary)

    Wired Internet access is available in guestrooms for EUR 9.9 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Sorrento Palace

    • Does Hilton Sorrento Palace offer free cancellation for a full refund?
      Yes, Hilton Sorrento Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Hilton Sorrento Palace?
      Yes. Self-parking costs EUR 17 per day. Valet parking costs EUR 17 per day.
    • Is there a pool at Hilton Sorrento Palace?
      Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
    • Are pets allowed at Hilton Sorrento Palace?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Hilton Sorrento Palace?
      You can check in from 3 PM to noon. Check-out time is 11 AM.
    • Are there restaurants at or near Hilton Sorrento Palace?
      Yes, there's an on-site restaurant. Nearby restaurants include Ristorante the Garden (8-min walk), La Favorite 'o Parrucchiano (8-min walk) and Bougainvillea (9-min walk).
    • What is there to do near Hilton Sorrento Palace?
      Recommended spots to visit include Marina Grande Beach (0.8 mi) and Baths of Queen Giovanna (2.1 mi), along with Pompeii Archaeological Park (16.6 mi) and Vesuvius National Park (29.4 mi).

    Recent reviews

    Fabulous 8.8 From 207 reviews

    Exceptional 10.0
    Stay was amazing! Would highly recommend
    gb3 night trip
    Exceptional 10.0
    Great stay at the Hilton sorrento.. lovely place great service pool fantastic. Rooms and views spectacular.. only down side drinks were very expensive.
    Claire, gb5 night family trip
    Very good 8.0
    Management need some humility!
    Fantastic hotel but it’s a shame the customer service was sub-standard. Having spoken to some of the staff it seems the management must take responsibility for the cold atmosphere...
    Gavin, gb6 night family trip
    Exceptional 10.0
    Superb all round. Shout out to Isabel at Front Desk for great service Thank you
    Michael, gb3 night family trip
    Very good 8.0
    Sorrento Hilton Palace
    Very good location and views. Food good service first class. Room very nice but little or no drawer space and TV in wrong location to watch.
    Brian, gb7 night trip
    Exceptional 10.0
    Great experience and amazing hotel and service
    It was an amazing property with astonishing view, the staffs were also very kind and helpful. I would always recommend friends to stay here.
    gb3 night romance trip
    Exceptional 10.0
    Amazing views
    Lovely hotel and staff. Good location close to the centre with amazing views. Food and drink expensive in the hotel but nothing that wasnt expected.
    Wendy, gb7 night family trip
    Very good 8.0
    Everything was wonderful. Just wish they had a shuttle service after spending so much.
    us4 night family trip
    Exceptional 10.0
    Excellent service and amenities, beautiful views and pools. Fitness center was well equipped. Loved our stay here.
    Theresa, ie4 night trip with friends
    Poor 2.0
    Do not go there!!!
    The room is poor look like motel not like hilton. Old and ugly. Dose not worth the money!!!
    Ophira, il3 night romance trip

    Hilton Sorrento Palace

    Is the description of this property not correct? Tell us